Crayfish Cocktail
Anchor Inn Wingham

Anchor Inn Wingham

High Street, Wingham, United Kingdom

Wine • Full • Steak • British


"The restaurant had probably 5 occupied tables yet our drinks were forgotten, we waited 20mins to be asked if we wanted dessert in the end we asked twice more for dessert menu. When we couldn’t decide on a wine and asked ‘which one would you recommenced?’ We were told by waitress ‘I don’t know I don’t drink wine?’ Asked waiter/Barman ‘where are the toilets?’ to be told ‘I don’t know’ and he walked away, no attempt to ask someone else or help us look. When we ordered we asked for extra toppings as per menu option only for a more senior member of staff to come to the table and question if we really meant to add the extras. We made to feel a stupid asking for Brie on top of a steak. It wasn’t a ‘special’ request it was an option on the menu. Food was mixed, 2 out of 4 of us really enjoyed our food. Personally my chicken was really dry and the bun was burnt. One of meals came out wrong (new potatoes rather than mash) although this was rectified quickly. I personally wouldn’t return and I wouldn’t recommend. We were served by 3 members of staff and each as poor as the rest so the excuse ‘oh he is on a trial’ didn’t really excuse the poor service when we mentioned it. Can’t blame it being busy as there was 4 staff and about 20 people using pub and restaurant combined. Can’t blame one member of staff having an off night as we was served by 3 staff members."

The Crown Inn Cookham

The Crown Inn Cookham

The Moor Cookham, Berkshire SL6 9SB, SL6 9SE, Maidenhead, United Kingdom

Steak • Pizza • Seafood • British


"Food was delicious, great place to sit outside in the sun. Sadly, the waiting/bar staff and managers were awful. I rung ahead on a Sunday to see if they had availability for 3 for late lunch, they wouldn’t tell me yes or no, we went to see if we could be seated in the bar/outside anyway. Again the waitress didn’t give us a clear answer, barely acknowledged us, even though over half the tables were unoccupied. We went to the bar to order our food, once ordered we realised they had charged us about £2 extra per burger.. on returning to the bar to query I was told it was a discretionary service charge, which is automatically put on. I think this is outrageous considering we sat ourselves, got our own drinks, ordered our own food, and had to get our own cutlery and condiments. I have worked in pubs for years and have NEVER done this or experienced this. One of the first things we saw when we walked in were staff sitting on a high table at the front of the pub cleaning cutlery, in full view of everyone. Obviously there was some controversy over them doing so between two managers as one manager in front of myself and many others at the bar made it clear she was fine with them sitting there and the other manager wasn’t (which he was right to think). Staff hovering around, not acknowledging customers standing at the bar, not cleaning tables, barely even communicating when asked a question by a customer. I did not see one staff member smile. This pub has so much potential, it’s such a shame. One female manager in particular was incredibly unfriendly and unapproachable. Not what you expect in a such a lovely area. Price per person: £20–30"