"2 hours late. Phoned the place 6 or 7 times and received the answering machine every time. The first time I ordered, it said the pizza had already been delivered. I had to contact JustEat as I could not get through to the restaurant ^See how many times I rang them above^ Then, when they finally did show up with our pizza 2 hours later... I ask if we could have a full refund and the driver said 'No, partial ' and got back in his car and drove off. Moments ago, I receive a text message saying I will receive a £3 refund. £3?!!!!! For 2 hours late AND I tried to contact them via phone 6 7 times?! Sorry but what justifies a FULL refund then?!! ALSO, This has not been the first time I 've received bad customer service from this Pizza hut! I once ordered a pizza via JustEat and wanted to order it for a later time, as my partner would be arriving home late. So it all went through okay, so I had my earphones in listening to music because I wasn 't expecting anyone AT THAT TIME. And when I finally heard the door, I answer it and the man was really angry at me! I then rang Pizza Hut to which someone said that they do not receive the instruction of the TIME frame, of which it should be made for and that it is JustEats fault How is any of this excuse MY issue? Answer IT 'S NOT! AND ANOTHER TIME, I ordered 1 x GLUTEN FREE pizza and 1 X NORMAL CRUST pizza what shows up? 2 X NORMAL CRUST pizza 's. I can 't eat gluten way to go Pizza Hut! Seriously won 't be buying from here EVER again!!!"
