"very disappointing. every year restaurant goes downhill, 3 years ago good menu, good quality, friendly service. this time had booked for skalopps week 2022 (for 4 people) in the internet 1 month before, while restaurant usually full on skallops week. cried 2 days before booking. to make sure that they were scallops, naturally laughed his scallops week. on Sunday 27 feb. surprised to see all empty tables on the menu no scallops only ask the waiter, no scallops they had run out, so went to the reception. since the first question the dame asked if I stay in the hotel what is that mean when I booked the restaurant very unfriendly I was answered what they want to do about it, we have no scallops. we send a message to everyone to mention this. I showed my phone to show that I never received a message or phone call. I was told if I don't like that the menu feels free to eat elsewhere, I was perplexed, no I'm sorry, fall closed. was very unprofessional. I have worked as a restaurant quality controller for tour operators in Europe, so I have never been treated like this, in any of the European countries, so much surprised this very rude answer. from the waiter I had received 3 versions of it, 1 run out, kitchen: last night at 09.00 clock 2 finished, the scallops festival was canceled this year (not after the internet it was not,) 3,With the storm the fisher could not get scallops. only roast or fish and chips. or sandwiches, apparently bar menu has now also become restaurant menu. so could understand empty restaurant. it will never eat again and very embarrassing to take my friends and praise them as good it was. about the presentation that was always good, roast was stacked on a dish, along with a large amount of not even homemade sauce soaks the plate. I had fish chips dry, kayau on the frits, 10 mashy baptized. had not to eat. would have been better in any fish chips store in rye. my friends weren't impressed either. so that means because the name mermaid gas house is not necessary to use quality that is not needed to be friendly or customer service and a restaurant that has no beginner served sandwiches?"
