Dom Pérignon, France
Jewel Piccadilly

Jewel Piccadilly

4-6 Glasshouse Street London, W1B 5DQ, United Kingdom

Bars • Fish • British • Burgers


"I took my team to Jewel for cocktails after some initial food and drinks in Waxy O 'connors which is a just around the corner. We arrived at around 7pm and had the standard security checks before we entered. There were 14 of us in total so I was pleasantly surprised (as I was picking up the tab) when we found out that it was 241 on cocktails until 8pm so we managed to squeeze in a couple of rounds before the promotion ended. The bar team were polite enough and patient as they dealt with one big round after another. The venue is quite small with minimal seating but is dark classy with the music being upbeat and perfect for our occasion. In terms of negatives it was a little frustrating that they add service charge to every drinks order then claim that they were unable to remove it. We are familiar with Zonal and Aztec systems so a few members of the team felt it unnecessary especially as we were already tipping with cash, I 'm sure service charge is supposed to be optional but there you go. The only other thing that stopped it being a 4* review is that when we were leaving our team exited the venue in small groups so to ensure that everyone had left I asked if I could re-enter to double check that nobody had been left behind. Unfortunately the doorman requested I pay a £10 entrance fee. When I suggested that we had already been in and spent a few quid at the bar (Only about £300 or so, so not huge amounts) he quipped that I could afford another £10 then needless to say that I didn 't pay it however it was a shame to end it on that note. Overall the team enjoyed the visit, made the most of the dancers cage and had a decent experience in this beautiful little bar right in the heart of London."

Nakira Grill

Nakira Grill

74 John Bright Street, Birmingham, United Kingdom

Grill • Drinks • African • Italian


"Customer service was bad. The online menu was different from what was presented to us. Our first waitress said that she could make an application to the cook to only be told by a new waitress who accepted our order that this would not be possible. It seems that different team members have different messages to customers. It would have been polite to appreciate the first suggestion and first consult with the kitchen, or from the start to make clear that the online menu was from the date and not to consider an option. We then asked for this new waitress ' council what to order instead. When serving our dishes, it was clearly not what she had described, but she did not recognize it. We called her back and then she admitted that she had the plate description wrong. We had waited for 45 minutes, so we decided to eat it. This also related to our cocktail order as she explained that it came in two flavors, just to say later than the drinks she had that also mixed. I suggest that the staff does not accept orders unless they are sufficiently informed and trained. I would also suggest being open to customers when mistakes happen so that they can change their order if necessary. Keep going. The dumplings were not available. This was only said to us when we presented with an alternative supplement and assured that this was the same price. I would have expected the customers to be informed and the choice would be given if they still have it, let alone pay for it. Finally, we asked for our remains to be packed away to go home. After waiting for 30mins, a waiter admitted that they have no boxes but they would be able to get some of 'nearly door'. We were then informed that our food was actually thrown away. I would suggest that someone is carrying out an inventory check on objects and a clear communication between serving and kitchen staff. It was a Saturday evening and there were two big parties that did not make suitable for a very loud environment for a date night."