"This is my second visit, the first was lovely and I gave four stars! This time just didn’t hit the mark. The tables were dirty and no one was cleaning them. That was my first impression, we found a table and ordered our food. It was freezing and draughty, one of our party closed the door. The bill was £57 for 4 bagels, 4 soft drinks and a portion of tater tots, this was discounted from last time with a voucher. I am not mean and will happily pay for quality to wasn’t too perturbed about this, thinking of my last visit. The tater tots were fine but that’s where it ended I’m afraid, my friends ate their bagels but said that they weren’t as impressed as last time. I actually thought mine was stale- it certainly didn’t appear as fresh as last time. I can’t comment on my friends’ food as they thought theirs acceptable! Mine however, was not. I chose one of the specials; Harissa chicken on a garlic bagel the chicken mixture was so cold it set my teeth on edge, I seemed like it had been frozen and defrosted it was so cold, I can’t confirm this, it may be that the fridge was on a very low setting? I couldn’t eat it though and left three quarters of it. I decided to order a hot chocolate to warm me up, I was actually shivering at this point! The hot chocolate was quite disgusting, Luke warm, I’m not convinced there was any chocolate in it, the taste was so insipid and bland. I did return this and was told that they could ‘maybe give me a refund on the hot chocolate’ I decided not to bother and just cut my losses and leave. I won’t be returning, there are so many good places to eat around this area that I don’t need to come back here. What a disappointment . I wondered if, in opening another branch, they have spread themselves too thin"
