Extra Hot Katsu Sauce (Vg)
Wagamama Bristol Cribbs Causeway

Wagamama Bristol Cribbs Causeway

The Mall, Merlin Road,Patchway, Cribbs Causeway, Bristol, BS345DG, BS34 5DG, United Kingdom

Cafe • Wine • Italian • Fast Food


"Absolutely shocking experience! We (me and my 10 yo nephew visited Yo! Sushi on Cribbs Causeway on Friday around 2pm. We were sat very quickly and the lady explained how things work as it was our first time there. Then we were asked to wait for her to bring us chopsticks for good 15 minutes even though the place was not busy at all. When we finally started eating (food was ok, nothing wrong with it altough very expensive for what it was but I am not complaining about this as the prices are cleary shown on the menu my nephew had asked for a glass as he was thirsty. Guess what? Another 10 minutes of waiting... Shortly after receiving the glass he spilled the water all over the table and himself (kids... so I asked the waiter for some napkins and general help as all the water was going down on the floor and he couldn 't continue eating there. Guess what again? They have never come back to us with any help or even more napkins! So the boy finished eating his sushi standing in the middle of the wet floor in his wet clothes! I was so angry that I did not order anything else apart from the first plate and I requested the bill. While the lady who met us at the entrance was wandering around pretending being busy, another staff member brought the bill but he was clearly not happy with 'the mess we made ' (maybe if his colleague reacted to my help request instead of ignoring us... . I paid and stormed out of there as I was extremely angry and hungry. It was the worst customer service experience in my life and I will surely never ever go back there."

Wagamama

Wagamama

8-10 Bridge St, Salisbury, SP12LX, SP1 2LX, United Kingdom

Juice • Asian • European • Japanese


"as a resident of salisbury for the last 13 years, we are always looking for beautiful places for meals with the man and two young children, since salisbury is full of almost food restaurants, many paintings we passed by wagamama and never took the diving spot and eat only walked by a moshee at the menu and from we continued to the next almost food restaurant choice of children. to today! we have finally beaten the cherry of our wagamama and wow! what a fantastic place, beautiful atmosphere and the service was top notch. chris our waiter was very friendly, chatty and gave us the ins and outs of certain noodle options due to food consistency, ie rarmen to the soba nudeln etc., he also gave us his favorite and recommended from the menu. he was very informatiw and helped us with ease to choose our food. he also made us aware that sometimes the service of the food comes to various times because, how fast meals are cooked, this was not the case for us we could eat together with a light service-time capacity of a few minutes. and then there was the food! absolutely delicious and full taste, very tasty and for my 6 year old daughter to ask, we come and eat every day is a winner. desserts, they were just as delicious as the main thing! the employees who have deleted our table were as friendly and very chatting as chris was, what was a pleasure, and also people in a restaurant to see that they can really see that they not only enjoy because they need the next payment check. absolutely fantastic first experience and we will not leave our next visit as long as it took for us, in and rehearse the amazing food and service we were delighted with today. the whole round especially sofia, which still hangs a few hours later on the delicious food"

Wagamama

Wagamama

Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

Tea • Juice • Asian • Chicken


"The experience started off fantastically. Charlie, our table attendant arrived promptly; was super friendly and took our drinks and main course orders quickly. (Giving requested guidance, on request . The four of us were really impressed with our restaurant find (including one very happy vegan . Yay, Wagamamas what a great place. THEN it went downhill faster than a n alpine landslide. We were left sitting at our table with finished main course plates (to be clear, some had efficiently been cleared quickly but not those who had finished after. This was the end of the honeymoon stage. We sat, and we sat and we sat. The restaurant emptied out from buzzing and full to sparse (we are talking 8.30 9.00 pm Bank Holiday Weekend. . Everything we needed required a call out to a (not busy waiter such as water, extra glass of wine; dessert menu. This was the worst bit... on an adjacent table, while we were waiting (forever for someone (maybe the enthusiastic original Charlie? to come and ask us what dessert we wanted sat some members of staff laughing happy (pleased for you eating a meal. Picture the scene. Customers sitting waiting for order for food; staff eating at next table . Most of us humans are kind and know that staff need food too but this timing was unbelievable.... it was like us, on the adjacent table, sitting there, were invisible. So now we have an almost empty restaurant; quite a lot of staff clearing up condiments or eating and us, still sitting there. What a real disappointment. Wagamamas provides delicious food; (I really enjoyed the vegan curry.. thanks chefs you saved the day but the one in Brighton needs some proper management to oversee the service. Really, this is some of the worst, disrespectful service I have received in a very long time. It started so promisingly and ended so disappointingly. PS, I asked a member of staff what went wrong and he told me that because it had gone suddenly quiet, they sent members of staff home so ended up understaffed. Wagamama no wonder you were quiet. Chefs your food is great; Managers get the staff to give the service the food providers deserve. What as waste and what a perfect example of terrible management."

Wagamama

Wagamama

Wagamama The Corner House, Burton Street, Nottingham, NG14DB, NG1 4DB, United Kingdom

Pizza • Sushi • Seafood • Asiatic


"This was going to be a 1 Star until we spoke to the manager.... We visited Wagamamas for an early Valentine 's Day Treat as we are both off. We arrived before there was a queue outside and were given a high table with wobbily seats. We ordered one main each, I ordered the kare burosu ramen and my partner ordered shirodashi ramen. My partner 's shirodashi ramen arrived at 12.36, ten minutes in we got asked what we were missing, they said they would chase it up with the kitchen. Ten minutes later the same waitress had visited other tables and gave out orders, so we asked someone else who was going to chase it up. A shirodashi ramen (Pork Belly) was presented to me... When told it wasn 't mine they proceeded to find out who it belong to, it was then taken back to the kitchen as they had obviously made up the wrong meal for me. Chased it up again as it had now been 25 minutes and even though my partner took breaks to prolong his meal he had already finished. My meal then arrives after 30 minutes.... But where are one of the main ingredients? The Kare burosu ramen is broth, tofu, mushrooms and greens. My meal had double the amount of broth than normal. I told them I was missing mushrooms, five minutes later a bowl of mushrooms are presents.... three minutes later I was asked is that better now? .... Why yes, to have a meal with all the correct ingredients is much improvement! We have visited Wagamama many times, it 's the first time visiting the Nottingham branch, and everyone 's table always seemed to have one person having their meal and the other doesn 't. One table of three near us had the same problem that one person had finished their meal before the other two even received theirs. There was a lot of staff on the floor so I don 't think it was due to lack of staff. We spoke to the manager and put forward our disappointment, she took my meal off the receipt which was good because it was a ridiculous experience and she said we could have a dessert to share which was nice. She said that there was a problem with the kitchen and lack of communication. If there was a problem with a second of the kitchen then this should have been stated to everyone at seating or ordering stage. We also asked for napkins at the start of my partner 's meal but of course there was no chance in receiving them. Not sure what the answer is on this branch but from our experience and the customers around us something needs to happen! I was very tempted to tell the people queuing outside the door not to bother."

Wagamama

Wagamama

408 Millennium Plain, Chapelfield, Norwich, NR21SZ, NR2 1SZ, United Kingdom

Tea • Drinks • Chicken • Japanese


"I don't, as a rule, like High Street chains. It's very depressing to find yourself in town after town in Britain, all with identical High Streets. It goes something like this: a New Look, WHsmith, Thomas Cook, Boots, MacDonalds, Greggs, Tesco Express on one side, and on the other: Foxtons, a local estate agents, a couple of banks and another three estate agents. And then another estate agent. It's a depressing formula. The idea of course is that diners in an unfamiliar place will find welcome familiarity in the brands that they know. But when those restaurants' (I use the term loosely) are serving rubbish, it just means that people are accepting mediocre as standard. Which brings me to Wagamama. Wagamama are expanding across the country, bringing an informal dining experience to High Streets everywhere. Surely it's a bad thing? Well, this is where I shuffle uneasily and say, well, no. Bring it on.Wagamama are the proof that when the product is good, the service is good, and the pricing good, you can get away with a ubiquitous presence across the country, and be welcomed. Wagamama Norwich is a case in point. When I went in, I was greeted by a waiter who asked where I'd like to sit. He asked if I had been to a Wagamama before (so he didn't have to repeat what I already knew), he offered some recommendations and left me to choose. I was then served by a friendly waitress, who was genuinally friendly and also efficient. Drinks were served by a third waiter. No one had ownership' of my table if any of the staff saw that I needed to be served, they did it. It's brilliant. They all worked together, and there seemed to be a real camaraderie between theme.Although you can, in theory, order a starter, everything is served when it's ready, so you may find that you are tucking into your main course' first, so just tuck in when your food arrives. Servings are generous, very generous. The food is good. It tastes like real food. You can identify flavours and textures, and you come away having just had a real feel good' experience. I had the Chicken Chilli Men, served in a bowl piled high with chicken, courgettes, red onions, peppers, mangetout and spring onions. It has quite a kick if you're not used to chilli (I'm not but was a very warming, filling dish. I had a side order of gyoza, little steamed dumplings of chicken, each stuffed with Chinese chives and water chestnuts. I also shared the negima yakitori skewers of chicken and spring onion, grilled and coated in yakitori sauce. Yum!I can't recommend Wagamama enough. It's perfect as an intoduction to great value Asian cuisine, service is with a genuine smile, and the food you couldn't ask for better for the price."

Wagamama

Wagamama

Cabots Circus, Bristol, BS13BX, BS1 3BX, United Kingdom

清真菜 • Japanese • Soft Drinks • Delivery Services


"Never again!! Visited as a group of 4. Asked if we’d been to waga’s before . We all said yes. Was told ‘so you understand the food all comes out at different times’. We did and understood. However, when 3 people order starters and mains and the mains come out before the starters, it didn’t start well. I understand the food coming out in dribs and drabs, but surely the starters should still come out before mains!!? What is the point in having a starters and mains section on the menu!? I didn’t order a starter. I ordered a chicken Katsu curry. 5 minutes after everyone had finished their mains, followed by starters; the server approached me. “What are you missing?” My reply- “a katsu chicken curry”. Server- “Ok, I’ll check with the kitchen now” After checking with the kitchen, she came back over and told me they were very sorry for the delay. The chef was just plating it up. 10 minutes later, it still hadn’t arrived. Another server appeared and took over. The previous server never appeared after. Was told again that the dish was just about to be served, they’re not sure what the problem was but it has been taken off the bill. The curry arrived a few minutes later, 15 mins after everyone else had finished eating their mains……followed by starters. I was appreciative of it being taken off the bill and the servers apology. However, tbh, I probably wouldn’t have eaten or payed for it after it arrived. The chicken was overcooked and cut terribly. Probably half the portion size I have received in previous visits. The sticky rice was dry, and the salad tasted like it should have been thrown away 24 hours previously. Thank goodness we didn’t order dessert. That would have probably arrived before the ramen main course and followed by a dessert of prawn wrapped in seaweed. Nearly £100 later, felt very annoyed. Won’t re-visit"