Wagamama - Menu

Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

🛍 Tea, Juice, Asian, Chicken

4.1 💬 2027 Reviews
Wagamama

Phone: +441273688892

Address: Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

City: Brighton

Dishes: 35

Reviews: 2027

Website: https://www.wagamama.com

"An incredibly frustrating experience. Being amongst so much chaos and seemingly inexperience of how to work in a restaurant displayed by most staff. The queue being around the corner outside of the restaurant yet seeing staff wondering around inside and a minimum of 10 available seats at all times it took us 35 minutes to be seated. Another 15 to be acknowledged by AB to place an order of whom I had to wave at him as he wandered around. The drinks didn’t come for some while a tap water and green tea isn’t really a big ask. I don’t usually name bad service but on this occasion training and focus is needed to do a basic level of customer service the job your employer to do. The bao arrived cold and fortunately I got the attention of a gent who was taking the order of the people next to us perhaps the only one here who knows his job. New bao delivered within 2 mins which was great. We really love wagas normally for the efficiency and food however today was just laughable experience. The whole journey was Im personable, unprofessional and a shambles. I would have said this to someone’s face or the manager had I be able to catch anyone’s eye during our 2 hours!!!! To get lunch. Paid on the app as was quicker than watching the waiters just slowly placing menus and walking around not seemingly knowing what they’re doing."

Joséphine Joséphine

amazing place for everyone with sever allergies, we have never experienced so carefree.

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Reviews

cariw175
cariw175

Still sitting waiting for mains. Everything served so far is over cooked and unpleasant. Wagamama you used to be good!!!!!!


Paul
Paul

It’s a shame aboit some of the recent poor reviews as we visited tonight (Saturday) and I could not fault the service or food. Vie were looked after by Charlie and some of his colleagues who were all very polite and attentive.


Tina
Tina

ordered an excerpt from wagamama, as was released today from the hospital. telephoned and said I didn't know how long I would be, how long I would wait for medication, but it wouldn't be as important as it was cold at that time. more


Elisha
Elisha

we took our child with a heavy nuts and sesame allergy. the food was really good and enjoyed by all. but never have our needs better understood or looked after by a big team, although it was Saturday night and they were thrown away from their feet. well done!


Laurence
Laurence

Wagamama was very busy. This was a birthday treat for my Grandson. We had to queue for at least minutes until a table was free. The food was excellent and the service was good despite the restaurant being very full. I would recommend to friends and family who haven’t already had the Wagamama experience.


ophelia224
ophelia224

Came here with 4 friends for some early lunch , and were greeted with blank stares not very accommodating . Throughout our experience, there was no sense of hospitality. Staff seemed bored and miserable. I was rather upset to have some meals slammed down on the table. Luckily, the food was somewhat satisfactory and decent portion sizes. Just let down by the lack of welcoming and positive interaction and service.


DomLes94
DomLes94

Three members of staff walked past us to socialise with their friends on the table next to us. Wouldn’t have minded if one of them actually took our order and not wait for me to have to ask one of them to serve us on their way to their mates table to catch up. We then waited ages for the drinks. Wasn’t a great experience they had loads of staff but all but one were more interested in messing around with their friends then you know doing the job they were being paid to do.


Matheus
Matheus

I visited my son for birthday. Although they normally do not accept bookings that I have explained on the phone that my sohn was autistic and not very well to wait and deal with busy social situations, but ramen is his favorite and he would like to visit for his special occasion, christian the floor manager was so helpful on the phone, he helped me to book a table and explained that if I went to the top of the waiting for him. this was such a great help for us, as eating sometimes can be difficult, christian even pumped from the table to say hi and make sure everything was in order. the care has made my sons all night. he is a credit to the team and deserves lob for his excellent customer se...


Hannah
Hannah

An incredibly frustrating experience. Being amongst so much chaos and seemingly inexperience of how to work in a restaurant displayed by most staff. The queue being around the corner outside of the restaurant yet seeing staff wondering around inside and a minimum of 10 available seats at all times it took us 35 minutes to be seated. Another 15 to be acknowledged by AB to place an order of whom I had to wave at him as he wandered around. The drinks didn’t come for some while a tap water and green tea isn’t really a big ask. I don’t usually name bad service but on this occasion training and focus is needed to do a basic level of customer service the job your employer to do. The bao arrived col...

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Juice Freshly squeezed and revitalizing beverages made from the finest fruits, offering a burst of natural flavors. Perfectly refreshing, our juices provide a healthy and delicious way to quench your thirst.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Kids
  • Takeout
  • Seating
  • Delivery

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