Soya (Vg)
Wagamama Bristol Cribbs Causeway

Wagamama Bristol Cribbs Causeway

The Mall, Merlin Road,Patchway, Cribbs Causeway, Bristol, BS345DG, BS34 5DG, United Kingdom

Cafe • Wine • Italian • Burgers


"Visited at lunch on 29th April 2023. We had not been to Cribbs Causeway in years and had not been to a Carluccio's for years too. Decided to have lunch at Carluccio's. A very pleasant, Italian host (the gentleman with dark hair) greeted us. We had the option to choose where we would like to be seated as it was not very busy when we entered. Waitress, Sofia was very lovely. Though the restaurant does cater for gluten and dairy intolerances/allergies, which is very much appreciated as they have quite a lot of options, Sofia was very aware of what could be served without having to consult the kitchen. As Sofia mentioned that she is Coeliac, I guess she could empathise with me as it is not a choice to avoid gluten and dairy. Sofia clearly takes pride in her customer service. It was a pleasure to have such a lovely, polite waitress. The only negative regarding the food would be, Carluccio's should have a better range of desserts for gluten and dairy intolerance instead of just having sorbet as an option. Sometimes, we would like to have something more substantial like a tart or a slice of cake and in this day and age it should not just be a sorbet on offer. Saying this, Carluccio's is not the only restuarant who has this problem when it comes to desserts for people who can't eat both dairy and gluten but seeing that the rest of the menu is quite good for people with these intolerances, the desserts, let me down. However, the great customer service received and the tasty food that all 3 of us enjoyed, are reasons to return. Have to add that some of the seating does need repairs as the rips in the leather/fabric is not very attractive looking when being shown to a table with rips in the seat. I do not know if this is an issue that Cribbs Causeway Maintenance/management should deal with, but it would be worth addressing."

Wagamama

Wagamama

Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

Tea • Juice • Asian • Chicken


"The experience started off fantastically. Charlie, our table attendant arrived promptly; was super friendly and took our drinks and main course orders quickly. (Giving requested guidance, on request . The four of us were really impressed with our restaurant find (including one very happy vegan . Yay, Wagamamas what a great place. THEN it went downhill faster than a n alpine landslide. We were left sitting at our table with finished main course plates (to be clear, some had efficiently been cleared quickly but not those who had finished after. This was the end of the honeymoon stage. We sat, and we sat and we sat. The restaurant emptied out from buzzing and full to sparse (we are talking 8.30 9.00 pm Bank Holiday Weekend. . Everything we needed required a call out to a (not busy waiter such as water, extra glass of wine; dessert menu. This was the worst bit... on an adjacent table, while we were waiting (forever for someone (maybe the enthusiastic original Charlie? to come and ask us what dessert we wanted sat some members of staff laughing happy (pleased for you eating a meal. Picture the scene. Customers sitting waiting for order for food; staff eating at next table . Most of us humans are kind and know that staff need food too but this timing was unbelievable.... it was like us, on the adjacent table, sitting there, were invisible. So now we have an almost empty restaurant; quite a lot of staff clearing up condiments or eating and us, still sitting there. What a real disappointment. Wagamamas provides delicious food; (I really enjoyed the vegan curry.. thanks chefs you saved the day but the one in Brighton needs some proper management to oversee the service. Really, this is some of the worst, disrespectful service I have received in a very long time. It started so promisingly and ended so disappointingly. PS, I asked a member of staff what went wrong and he told me that because it had gone suddenly quiet, they sent members of staff home so ended up understaffed. Wagamama no wonder you were quiet. Chefs your food is great; Managers get the staff to give the service the food providers deserve. What as waste and what a perfect example of terrible management."

Wagamama

Wagamama

Wagamama The Corner House, Burton Street, Nottingham, NG14DB, NG1 4DB, United Kingdom

Pizza • Sushi • Seafood • Asiatic


"This was going to be a 1 Star until we spoke to the manager.... We visited Wagamamas for an early Valentine 's Day Treat as we are both off. We arrived before there was a queue outside and were given a high table with wobbily seats. We ordered one main each, I ordered the kare burosu ramen and my partner ordered shirodashi ramen. My partner 's shirodashi ramen arrived at 12.36, ten minutes in we got asked what we were missing, they said they would chase it up with the kitchen. Ten minutes later the same waitress had visited other tables and gave out orders, so we asked someone else who was going to chase it up. A shirodashi ramen (Pork Belly) was presented to me... When told it wasn 't mine they proceeded to find out who it belong to, it was then taken back to the kitchen as they had obviously made up the wrong meal for me. Chased it up again as it had now been 25 minutes and even though my partner took breaks to prolong his meal he had already finished. My meal then arrives after 30 minutes.... But where are one of the main ingredients? The Kare burosu ramen is broth, tofu, mushrooms and greens. My meal had double the amount of broth than normal. I told them I was missing mushrooms, five minutes later a bowl of mushrooms are presents.... three minutes later I was asked is that better now? .... Why yes, to have a meal with all the correct ingredients is much improvement! We have visited Wagamama many times, it 's the first time visiting the Nottingham branch, and everyone 's table always seemed to have one person having their meal and the other doesn 't. One table of three near us had the same problem that one person had finished their meal before the other two even received theirs. There was a lot of staff on the floor so I don 't think it was due to lack of staff. We spoke to the manager and put forward our disappointment, she took my meal off the receipt which was good because it was a ridiculous experience and she said we could have a dessert to share which was nice. She said that there was a problem with the kitchen and lack of communication. If there was a problem with a second of the kitchen then this should have been stated to everyone at seating or ordering stage. We also asked for napkins at the start of my partner 's meal but of course there was no chance in receiving them. Not sure what the answer is on this branch but from our experience and the customers around us something needs to happen! I was very tempted to tell the people queuing outside the door not to bother."

Wagamama

Wagamama

408 Millennium Plain, Chapelfield, Norwich, NR21SZ, NR2 1SZ, United Kingdom

Tea • Drinks • Chicken • Japanese


"I don't, as a rule, like High Street chains. It's very depressing to find yourself in town after town in Britain, all with identical High Streets. It goes something like this: a New Look, WHsmith, Thomas Cook, Boots, MacDonalds, Greggs, Tesco Express on one side, and on the other: Foxtons, a local estate agents, a couple of banks and another three estate agents. And then another estate agent. It's a depressing formula. The idea of course is that diners in an unfamiliar place will find welcome familiarity in the brands that they know. But when those restaurants' (I use the term loosely) are serving rubbish, it just means that people are accepting mediocre as standard. Which brings me to Wagamama. Wagamama are expanding across the country, bringing an informal dining experience to High Streets everywhere. Surely it's a bad thing? Well, this is where I shuffle uneasily and say, well, no. Bring it on.Wagamama are the proof that when the product is good, the service is good, and the pricing good, you can get away with a ubiquitous presence across the country, and be welcomed. Wagamama Norwich is a case in point. When I went in, I was greeted by a waiter who asked where I'd like to sit. He asked if I had been to a Wagamama before (so he didn't have to repeat what I already knew), he offered some recommendations and left me to choose. I was then served by a friendly waitress, who was genuinally friendly and also efficient. Drinks were served by a third waiter. No one had ownership' of my table if any of the staff saw that I needed to be served, they did it. It's brilliant. They all worked together, and there seemed to be a real camaraderie between theme.Although you can, in theory, order a starter, everything is served when it's ready, so you may find that you are tucking into your main course' first, so just tuck in when your food arrives. Servings are generous, very generous. The food is good. It tastes like real food. You can identify flavours and textures, and you come away having just had a real feel good' experience. I had the Chicken Chilli Men, served in a bowl piled high with chicken, courgettes, red onions, peppers, mangetout and spring onions. It has quite a kick if you're not used to chilli (I'm not but was a very warming, filling dish. I had a side order of gyoza, little steamed dumplings of chicken, each stuffed with Chinese chives and water chestnuts. I also shared the negima yakitori skewers of chicken and spring onion, grilled and coated in yakitori sauce. Yum!I can't recommend Wagamama enough. It's perfect as an intoduction to great value Asian cuisine, service is with a genuine smile, and the food you couldn't ask for better for the price."

Wagamama

Wagamama

London Designer Outlet, Wembley, London, HA90FD, NW4 3FP, United Kingdom

Ramen • Chicken • Noodles • Japanese


"We have just tried to visit Wagamama in Brent Cross. After standing at the doorway for in excess of 10 minutes without being acknowledged by any passing staff, we politely asked a passing waiter if anyone was seating people. The waiter (Marius) very rudely proceeded to roll his eyes and state “I’m not a host, we have 2 floor staff working, if you don’t want to wait you can go online and complain” we pointed out that his attitude wasn’t great and we were simply asking if anyone was seating people. He shrugged his shoulders and again told us to go online and complain. We asked to speak to the manager. He simply said “she’s busy and is working on the bar” and then walked off ignoring us. One of my companions walked through the restaurant herself to approach the manager. She was met with the same blasé and dismissive tone and couldn’t care less about the way her staff member had just spoken to us and even rolled her eyes at her. This is the same manager who rather than speak to the customers who had been queuing to enter the restaurant, decided to take the time to speak to a gentleman saying he needed a quote for his journalism assignment, thus resulting in Several people leaving in favour of Another venue (where they were actually serving people) After working for Mitchell’s and butler’s hospitality myself for over 15 years, this was probably one of the worst customer service experience I have personally experienced. I understand when venues are short staffed, however, this really is a poor management foresight, it is not an excuse to be rude to potential customers. With the current cost of living crisis, perhaps your manager would do well to remember that eating out is a luxury for people and when someone chooses to spend their money in their venue, they do not deserve to be treated so rudely when simply asking a polite question."

Wagamama

Wagamama

Brayford Wharf N, Lincoln, Lincoln, LN11YW, LN1 1YX, United Kingdom

Sushi • Asian • Steak • Asiatic


"Date of dining 11.07.23 I’ve been here a couple of times and I have to admit I’m not a fan, I’ve always found the food to be tasteless. However I had an all4one voucher given to me by my employer, we chose to give wagamamas another try as it had been a couple of years since we’d visited in the past. The bill came to just a little over £50, again disappointed with the tasteless food but hey it was a free meal (or so we thought) so it didn’t bother us, it was just nice to get out. Upon paying the bill we were served by the manager who told us quite frankly that the card would not work, that they have loads of problems with them and it’s always happening. She scanned it twice on my request and she was right, it didn’t work. I asked her why she was allowing customers to dine at the restaurant without pre warning about these cards either via their social media platforms or by giving customers the common decency to let us know before we ordered just incase, to save people having the misfortune like myself of going out for what would be believed to be a free meal to then having to pay for it especially if they couldn’t afford it, and her reply was”oh yeah that’s a good idea I never thought of that”. After a couple of minutes of expressing my annoyance her speaking to her manager, I was still told I’d have to pay the balance. So now I’ve come to check the card the next day and it appears I’ve paid not just once with my own money, but twice as they’ve cleared the £50 balance which was on the card. To me, wagamamas are pulling the wool over their customers eyes. This could have easily been avoided."