Chilli Squid
The Spice Centre

The Spice Centre

37-38 High West Street Dorchester Dorset DT1 1UP, West Dorset, United Kingdom

Cafés • Pizza • Mexican • Seafood


"I purchased a groupon voucher. First time I tried to use it I booked a table for two over the phone. No problem they booked me in for the specified time. But when I said I had a groupon voucher I was told I could only use it on a quiet night, not the night which I had already booked for. Ok. So I rebooked for a 'quiet night '. When we arrived it was empty. We were the only people there. We ordered drinks and food. Food was mediocre. Quality rather than quantity, not what I would expect from an Indian restaurant. I would compare it to Iceland frozen curry. We didn 't complain but decided we wouldn 't bother with dessert. The Manager knew we were using a groupon voucher before we ordered however when we wanted to pay and I showed him the photo of the groupon voucher on my phone complete with barcode, Security code and groupon code he scrutinised every detail on it. He said there was no date on it and said to me that people try to use vouchers which are out of date. I then had to point out to him the valid date on it. Then he said we should have printed it out. Then he messed about trying to take a photo of it with his own phone. Then he said I had to give him my phone number in case there was a 'problem ' with the voucher. It was really very awkward. Almost as though he just didn 't want to redeem it. I have used groupon before and I know how to use the groupon voucher code and merchants have never had a problem taking the details off my phone before. I had already read several reviews about the spice centre bad customer service but I had decided to purchase the groupon voucher anyway. I really wished I hadn 't. I won 't go again and will warn everyone I know not to waste their time or money on the Spice centre."

Wagamama Kensington

Wagamama Kensington

26-40 Kensington High Street, London W8 4PE, United Kingdom

Soup • Vegan • Japanese • Vegetarian


"Recently I attended an event at Wagamama that will change my eating and dining out habits forever. Prior to the event, I had to submit my favourite selections from the Wagamama menu so they could be analaysed by two fantastic foodies. My favourite Wagamama menu items were: #60 Mandarin and Sesame Chicken Salad (marinated chicken with mixed leaves, mandarin, coriander, red and spring onions, mangetout and cashew nuts with a sesame, thai basil and mint dressing, garnished with sesame seeds #48 Wagamama Pad Thai (teppan fried rice noodles in a sweet tamarind sauce with chicken and prawns or fried tofu, egg, beansprouts, leek, red and spring onions, chinese chives, garlic, ginger and chillies, garnished with coriander cress, fresh shallots, peanuts, mint and lime I arrived with 9 other bloggers for a unique experience involving a collaborative effort between their Executive Chef Steve Mangleshot and Channel 4 Taste Expert, Dr. Christy Fergusson. After hearing a short introduction from each of them, we were each treated to an alternative dish from the Wagamama menu. The purpose was to learn about the science behind our favourite ingredients and to analyse our taste buds. I received #37 Chicken Itame. Chef Mangleshot Dr. Fergusson picked up on my citrus preference from my original selection and picked a new dish to create a stronger sensory experience for me. It worked! Dr. Fergusson, who is a Doctor of Psychology, Chartered Psychologist AND Nutritional Therapist, explained to us that only 10% of taste is determined by taste buds, and the other 90% is by smell. She also said that those who prefer chilli tend to be thrill seekers because endorphin levels are raised when eating them. We also learned that certain ingredients can trigger special emotions, memories and moods. This means our food preferences convey insight to our personalities. Whoa!! Perhaps growing up in Florida triggers my citrusy selections on menus now? I was a bit puzzled why Chef Mangleshot guided me to chilli, considering I’m not a big risk taker. However, I did take a pretty big gamble with naming a blog Sunny in London, when let’s face it, the town isn’t known for its tropical climate ; My second entrée, #44 2nd entrée Ginger Chicken Udon. It was delish! I always stick with Pad Thai because I not only love the flavours, but also I try to eat gluten free. Through talking with Chef Mangleshot, I learned that it’s easy to substitute rice and noodles on the Wagamama menu for gluten free meals. I always thought they didn’t have flexibility because everything is so keenly defined by numbers on their menu. Aside from the amazing food, a highlight of my night was talking to the two food stars, Chef Mangleshot Dr. Fergusson. It would be tough to find a chef who loves his profession more than Chef Mangleshot. In our conversation, he said, “For me, it’s about how well we do at Wagamama.” He truly wants people to converse with wait staff to learn alternatives to their favourite entrees, based on the key ingredients in them, and to explore the 60+ other Wagamama menu options. The bloggers who favoured soy sauce, which forms the basis of dishes such as Yaki Soba, tried dishes such as Cha Han. This is Yaki Soba, but with rice. Dr. Fergusson suggested Donburi, because she says people who like saltier soy sauce flavours don’t like bitter dishes. Dr. Fergusson also was a canon of information regarding the science of food. I highly suggest you explore her website to learn more. After my second course, I was really starting to feel like I was part of a Man vs. Food episode, but somehow I found room for the dessert tray! So, I have to ask, Sunny friends…. When you go to Wagamama, do you order their Chicken Katsu Curry? Chef Mangleshot says it’s their most popular selection. If so, maybe you’d consider conversing with them to discover an alternative that might become your new favourite?"

The Restaurant Bar & Grill Manchester

The Restaurant Bar & Grill Manchester

14 John Dalton Street Manchester, M2 6JR, United Kingdom

Asian • Cafés • Steak • Barbecue


"Restaurant Bar Grill is owned by Individual Restaurants, of which own a couple of restaurants around the city, including on in partnership with celebrity chef, Gino D 'acampo which is one of my favourite Italians in the city, this offers a different type of cuisine in a large, stunning building just off Deansgate on John Dalton Street, it is opposite Salvi 's. Walking in, it doesn 't feel like a restauraunt at all and I did struggle to find this place at first and I had to use Google Maps in my own city and only located it through it being opposite Salvi 's. The place inside is huge, you enter through a bar, upstairs you have the restauraunt and terrace area, keep going up and you have Head Office. The staff were so friendly and kind especially the host who escorted me upstairs and to my seat. The gluten free menu had some good options, I ordered a gluten free greek kebab, I was told it consisted of chicken, peppers, onions and it sounded pretty good so I ordered it, the service, however, was really slow and I must have been waiting over 20 25 minutes only to be served a gluten containing item instead, it was served with a form of bread, I had to check it was gluten free, only to be told No I asked them to remake the dish as it wasn 't gluten free to avoid cross contamination which they had no problem with, again this meant I had to wait even longer which was a pain considering the restauraunt was mostly empty, with only 3 or 4 tables of which looked like staff sitting there, probably from Head Office as they didn 't seem to be ordering food either, I totally understand waiting for food when it 's busy but considering it was virtually empty, I can 't understand why or at least I didn 't understand why until I tasted the food, I couldn 't understand why a stunning, large venue offering 50% off food could be empty, of course until the food. My kebab was awful and if it wasn 't for the staff making it free due to my long waiting time and the fact I didn 't want to spend much longer in the restauraunt, I would have sent it back. The chicken was bland, and it also had halloumi on which I wasn 't expecting, I bit into this and it tasted so bad, halloumi is one of my most hated foods anyway, accompanied by something which tasted like pico de gallo, this just put me right off my food regardless, I do think a better explanation either on the menu or from the staff at what food would be served is warranted, as I didn 't get what I was expecting at all. The portion size for the prize also is laughable, my dish normally would have cost £18.50, with no sides plus a service charge. 1* Considering how great the host and most of the staff were it 's a shame to give such a low rating, but I think it is warranted given the circumstances of the long wait times, poorly described terrible food and the fact I was given gluten by mistake and if I hadn 't of been suspicious and asked to confirm if my food was gluten free, I could have been really ill. By the time my dish was remade, I had lost all confidence in this place to be able to deliver a safe meal regardless."

Wagamama

Wagamama

Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

Tea • Juice • Asian • Chicken


"The experience started off fantastically. Charlie, our table attendant arrived promptly; was super friendly and took our drinks and main course orders quickly. (Giving requested guidance, on request . The four of us were really impressed with our restaurant find (including one very happy vegan . Yay, Wagamamas what a great place. THEN it went downhill faster than a n alpine landslide. We were left sitting at our table with finished main course plates (to be clear, some had efficiently been cleared quickly but not those who had finished after. This was the end of the honeymoon stage. We sat, and we sat and we sat. The restaurant emptied out from buzzing and full to sparse (we are talking 8.30 9.00 pm Bank Holiday Weekend. . Everything we needed required a call out to a (not busy waiter such as water, extra glass of wine; dessert menu. This was the worst bit... on an adjacent table, while we were waiting (forever for someone (maybe the enthusiastic original Charlie? to come and ask us what dessert we wanted sat some members of staff laughing happy (pleased for you eating a meal. Picture the scene. Customers sitting waiting for order for food; staff eating at next table . Most of us humans are kind and know that staff need food too but this timing was unbelievable.... it was like us, on the adjacent table, sitting there, were invisible. So now we have an almost empty restaurant; quite a lot of staff clearing up condiments or eating and us, still sitting there. What a real disappointment. Wagamamas provides delicious food; (I really enjoyed the vegan curry.. thanks chefs you saved the day but the one in Brighton needs some proper management to oversee the service. Really, this is some of the worst, disrespectful service I have received in a very long time. It started so promisingly and ended so disappointingly. PS, I asked a member of staff what went wrong and he told me that because it had gone suddenly quiet, they sent members of staff home so ended up understaffed. Wagamama no wonder you were quiet. Chefs your food is great; Managers get the staff to give the service the food providers deserve. What as waste and what a perfect example of terrible management."