Crispy battered fish served with golden fries and tartar sauce.
Full • Cafe • Wine • British
Pub • Lunch • Drinks • British
"First time I visited this pub and never again. I drink Stella and when I went in for my second pint the bar lady advised me that she had no Stella glasses left. I offered her to use my previous Stella glass, but I was told abruptly that this was not allowed due to covid restrictions date today when I visited this pub was 14/06/2023 (I WOULD SAY IT WAS DUE TO NOBODY COLLECTING THE 100 EMPTY GLASSES LEFT ON TABLES OUTSIDE, WHICH WAS THE REAL REASON THERE WERE NO STELLA GLASSES IN THE BAR) but they allowed glasses to be taken out in to the beer garden instead of plastics. The Bar staff were very rude and over all no customer service, and they didn't really look happy in their jobs. For a pub in a well off area of Cardiff, it's very poor and not very welcoming at all. You would get better service and more friendly staff in the local weatherspoons down the road for half the price. Never again I would also like to state the atmosphere in and outside the pub is very intimidating and not somewhere you would go on either a date or a family occasion. Definitely not a place I would want to take my children."
Beer • French • Hotels • British
"I had a wonderful experience celebrating my birthday here. The service was excellent, the food was not only delicious but also beautifully presented, and the ambiance was lovely. I hope to return on a day when it's not raining so I can fully appreciate the beautiful surroundings and grounds."
Pub • Pasta • Cheese • British
"Attended a work event here. The space we were allocated on the first floor was so loud that somebody's Apple watch was giving a hearing loss warning. Bar staff were pretty rude, even shoving customers aside to get by. The outside balcony is quite nice but honestly I don't want to go back here."
Wine • Drinks • International
"Despite arriving 30 minutes early, we were seated immediately, and our drinks came out very quickly. I was impressed by the variety on the Sunday menu. We each ordered different roast dishes, and they were all outstanding. I tried the triple platter featuring beef, pork, and turkey. The vegetables were excellent too—at least three varieties among our group of five! The dessert selection was fantastic; I could have chosen at least three options. I ended up going with the apple and rhubarb crumble accompanied by hot custard to round off my meal. It was great value too, coming in at around £28 per person, which included two pints. And let's not forget the friendly and attentive staff!"
Pub • Fish • Grill • British
"Helen was a very welcoming and lovely team member thank you for making some fellow hospitality workers feel very warm and welcome after a tough day working through the tube strike!"
Steak • Hotels • British • Vegetarian
"Following a long journey to Stoke by Nayland, we found this quaint pub in the village and decided to go for lunch here. This country pub features everything you could want with a log fire near the entrance, a nice bar with plenty of variety and it has its own wine “cellar” type room! My partner and I decided to grab a bite to eat, ordering the flat ironed steak, accompanied with steak cut chips, garlic mushrooms and a garlic sauce, and I ordered the steak and mushroom pie, accompanied with freshly steamed veg and a dollop of mash. Both plates arrived promptly and the food on both plates was superb, tasted fresh and locally sourced. The added bonus was the chef singing I’m a believer in the background, not the best version I’ve heard but none the less a valiant attempt and great to hear the staff in good spirits during the current situation. Overall my partner and I thoroughly enjoyed our lunch and the atmosphere in the pub, we’d definitely recommend and we may pop in before we leave!"
Pubs • Fish • Vegan • British
"The service is still hit and mostly miss. It often feels that the very young staff are there on a work experience without their heart being in it. Good selection and rotation of beers, although availability could be improved. Leaving the 'tip ' open on the credit card machine after already charging a service charge is a no no. Bring the old Italian staff and menu back."
Kebab • Mexican • Seafood • European
"Table for three consisted of two small round tables put together making the third person feel out of the engagement. Brought to the attention of staff member when shown the table and with few people within the restaurant this could have enabled a quick remedy. Met with a shrug when brought to the attention of this particular staff member, although other staff members were helpful during the evening. No real provision for wheelchair users. Had to go outside the hotel to enter the restaurant through conservatory with no ramp provision, having to struggle over threshold of fire door."
Indian • Seafood • European • Vegetarian
"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"
Fish • Casual • Kitchen • American
"....the wind was blowing through the glass window panes at our table and it felt like there was a fan blowing on my head. The fish and chips weren't very nice at all and for over £10 not cheap, fish was bit soggy and the chips limited. I have eaten in here before and the salads are excellent so big dissapointment this time, will go back and try again though as the bar stafff are really nice."
Wine • Fish • Steak • Coffee
"It's a very nice restaurant with a casual gastro pub vibe. The food was delicious and good portion sizes. The service was quite slow and it was a little confusing who was supposed to be looking after our table. We had queries that seemed to bounce around the staff. A real shame as I think with better service this would have been a much higher rating. Despite this, the restaurant was clean, the food was good and the staff were friendly but a little distant."
Fish • Irish • Steak • Cheese
"I didn’t appreciate the fact that there was nothing to choose from as they are changing the menu in the next two days. The dish I ordered , scallops and prawns wasn’t worth 26€ plus you have to pay extra for the side dish. Soup of the day was tasty Limited selection and not good value for money"
Tea • Pizza • Cheese • Italian
"I've been coming to Bistro Laz and Al Parco (they share a building and also a kitchen, I believe) for as long as I can remember. Its been a family favourite restaurant for again, as long as I can remember. Every birthday, Special occasion meal, etc. We had here. I went back recently with a friend and I've got to say I was a bit embarrassed I sung their praises to him, and I think on this occasion the restaurant fell short. The food was as amazing as always, and the wait staff were very nice, friendly, and helpful. BUT, they had none of the mid level or cheaper wines in stock, and we had to buy a £70 or 80£ bottle, the bottle which admittedly was a very nice bottle was originally more and they did discount it though which was nice, but overall still annoying as we didn't expect to spend more than £30 or 40 on wine. But more annoyingly the food didn't arrive for a very, very long time. So much so that it seemed like they forgot about us. Admittedly, the restaurant was very busy when we were there, but the service speed was still, in my opinion too slow. Otherwise, Bistro Laz was great as ever. Like I said, the food was brilliant, and reasonably priced. The lamb cutlets with mash, and the large prawn starters are superb. Or if you want a great pizza order from the Al Parco menu. I'll give them 4 stars just because I love them and the food so much but they need to keep their wine in stock and either work on service speed, or keep diners informed so its clear they're not forgotten."
Pub • Steak • British • Fast Food
"The food was outstanding and the service was excellent in the beginning, but it declined towards the end (we waited twenty minutes for the dessert menu that was promised to us before finally giving up and just asking for the bill). We both ordered burgers (one chicken and one beef) and they were both excellent. They also had a good variety of gin selections."
Bars • Steak • Grill • Burgers
"Went here last year during a city break to Manchester. Great food, I discovered beef dripping chips and tom collins cocktail yum and yum! Lovely decor and..."
Fish • Tapas • Cheese • Sandwiches
"I start with the positive, great location, beautiful pub beautiful and welcoming. we had booked a table in advance, which was good as he was pretty busy for a Tuesday. the disappointment came with the service, no one explained about the ordering over the app, we...figured that only for our drinks did not arrive ( apparently we added the wrong table number, we could not find that a drink finally arrived, was one not the correct order, but our server told us that he did not make the drinks. we decided to order food on the bar to be on the safe side. 5 minutes later we were told that there were no salads, no chips and only enough maic for a cake! no shinitzel. while I recognize this thing, it was the fact that nobody really seemed interested that we had a bad experience. eating was pretty good when it arrived, but we had to hurry when we had waited so long. it is a real shame that it would be great if these problems could be eliminated."
Pubs • Beer • Wine • Sushi
"Extremely well organised event. We felt very welcomed from the moment we arrived, the afternoon tea and drinks were served and all of the sumptuous offerings were explained. Attention to detail was amazing. It was our daughter’s 30th birthday celebration, the team put a sweet congratulations card on the table for her and even brought out a slice of cake with a candle in to make the occasion even more special. All of the staff were attentive and professional, and the amazing food tasted every bit as good as it looked. I cannot rate this venue highly enough."
Kebab • Cafés • Seafood • European
"I visited this chip shop and waited 25 minutes for my order. The reason being they were cooking and wrapping food for delivery guys who were coming and going. When I went in they had everything available, so there was no reason for my long wait. What annoyed me more was they took my money straight away, and because I ordered 1 regular chips, 1 large chips and a piece of cod they charged me more money. Had I said cod and chips it would have been £7.50. Instead they charged me £6.20 for the fish and £2.50 for chips (plus £3.50 for the large chips). I queried the offer but the server said I couldn't have it as I'd ordered the items individually. I became flustered. I chose this chip shop to avoid queuing; unknowing that they prioritise online orders. I won't be back."
Pubs • Steak • British • Vegetarian
"Had the most delicious meal on Saturday night. We arrived to a warm welcome by the barman which makes all the difference, then seated into the restaurant by him. Our order was taken politely by the waitress and our food was served shortly after. We started with the pea arancini and the cauliflower and cheese veloute. We both had the pan seared salmon for main which was absolutely delicious, with a crispy skin to die for! Finishing with the rhubarb creme brulee and ice cream. It was such a treat to have fresh food served on hot plates. We can highly recommend and will definitely be back. Thank you."