Fish Finger Sandwich
Earl Of Camden

Earl Of Camden

55 Parkway, NW1 7PN, Camden, United Kingdom

Cafés • Pizza • Pasta • Seafood


"AVOID AT ALL COSTS!! Staff are rude and food no good for how much it cost. When receiving my food it came cold and small portion for £16. Small tiny piece of chicken smothered in sauce which was cold. Onion rings were nice. Ordered Mac n cheese as a side which was watery and disgusting! (My daughter wouldn’t even eat it and she loves mac cheese) Looked like the food has come from a microwave meal and just heated up. When speaking to the girl behind the bar saying that the chicken is cold on both meals she was rude and said ‘it can’t be it’s just come from the kitchen’ it was cold. When asking for a refund I was told that they can heat it back up or make another one which I didn’t want I just asked for a refund instead. I showed her the food and put my finger in the chicken to show it’s cold the girl said now she won’t take it back for a refund as I’ve put my finger in it. I’m sorry but I paid for the meal I will put my finger in it if I want to. Then she started saying again she will heat it up. I said no thanks I will have a refund instead please. I told her I’m the customer if I’m saying the food is cold and I don’t want it re heated up and I would like a refund that should be done instead of trying to tell me that she will heat it back up and that I’m lieing to say the food is cold. Was greeted by another worker that asked what the problem was I told her that the 2 main meals are both cold and I would like a refund please and she sorted it out straight away apologising for the other lady’s attitude. I’ve never been to Camden before and I certainly won’t be retuning here again. Bad customer service and rude staff and overpriced micro meals!! Disgusting."

The Canteen

The Canteen

40 Canada Square, London E14 5FW, United Kingdom

Beer • Steak • British • American


"Pre booked a table of 4. On arrival the welcoming was non existent and the waiter half heartily pointed to an area to sit. Ordered our food and drink. The waiter misunderstood one of the drinks which is fine because it was swiftly corrected but at the end we were charged for the unwanted item that then had to be corrected. What became clear the place is badly managed. One of our guests wanted to sit comfortably on the chair without one of the fake furry rugs hanging over it. When asked what to do with it the guy hanging behind the bar using his laptop could barely have the effort to verbally assist. This was the second red flag during our visit. Whilst waiting for our food we noticed a line of staff admiring the food under the heat lamps. It appeared to look like our dishes. 10mins later the food remained unattended under the lamps no staff to be found. I decided to speak to the manager. I simply asked if the dishes were for our table because they had been waiting for a vast amount of time. After a few pressing buttons on the touch screen the manager admitted they were in deed for our table. The food was delivered however my fish batter was soggy probably from absorbing the moisture from the fish. I raised a complaint with the manager who swiftly took the plate away and within 3 5mins returned what appeared to have been the same piece of battered fish only refried and a darker toned batter. The fish now was dry, mushy peas cold and the chips warmish and hard. It appears there was little time to drain the oil from the fry as you’ll see in the photo. I was extremely disappointed and embarrassed because I had suggested booking this restaurant for the meal. In comparison to previous visits over the years this place has rapidly gone downhill. No excuse the inside was practically empty and half capacity outside with plenty of staff at hand with the exception of the guy doing his business on the laptop close to the customers table. With so much competition and high standards in the hospitality sector base on todays experience I will never use a Drake and Morgan venue for business or private. You can cheat on me once."