Free Range Egg
Verandah At Best Western York House

Verandah At Best Western York House

1422 Royal ParadeEast Sussex BN22 7AP, BN22 7AR, Eastbourne, United Kingdom

British • Seafood • Pizzeria • Vegetarian


"very attentive and charming staff that felt comfortable and welcome. we had the escaping almost for ourselves and eating and drinking came as a result quickly. the portions were generous. the menu had suitable for vegan products it was good to see several options on the menu for people with specific nutritional requirements. In order to improve the experiences in the future, fresh ingredients (e.g. in the seafood linguins that seemed to be frozen) would be preferred, but given the current circumstances after the block and at the end of the summer season, the lack of fresh ingredients is understandable. the pub is located on the opposite side of the hotel lobby from the restaurant and worked much cosier due to the warmer lighting, the unhindered windows and the general unfussy decoration. the restaurant where we ate was quite “cold” (not in the ambient temperature, but in the atmosphere) with a very blue palette of decoration and surfaces, and with the blinds and thick curtains the half over the windows. to make more available sunlight or add some attractive internal lighting, here would make a welcome difference the procedure to pay the meal should be checked. I am sure it makes practical sense to collect card payments in the bar, but it felt quite strange in a world where we are so used to, personal also in the position to collect payments everything in all I would expect all dunes to enjoy a simple, square meal that could not be the paragon of English cuisine, but will certainly satisfy everyone starving in a attentive environment."

Frankie's

Frankie's

6 Makintosh Place, Cardiff, CF244RQ, CF24 4RQ, United Kingdom

Pasta • Italian • 12" Pizza • Vegetarian


"Please do not eat at this restaurant. We only selected it because of the ratings and wanted a good Italian. My payment was not going through, it said the restaurant was unresponsive. So I called the restaurant to ask what to do. He asked me to order over the phone and pay cash. So I did this and went to pick it up. About ten minutes later, I got an email saying the restaurant had accepted my online order and had now taken my payment of 40 pounds out of my bank. I called the restaurant to ask his advice and he was so rude. He told me to pay cash and that my payment had not gone through and he wouldn’t get that money off Just Eat. At this point I was confused and seeked online help from the just eat robot online. They checked my order and confirmed I had paid for it. They told me to go to the restaurant and show the conversation between me and just eat to the owner and collect my food. I went to the restaurant and the guy was so rude. He refused to give me my food unless I paid cash. I tried to show him my bank statement and also the just eat help thread and he refused. I then got onto the help robot again whilst in the restaurant. They said the man needed to call them on the direct number so they could confirm to him it’s gone through. He also refused to do this. He started raising his voice at this point as to how much pressure he was under after Christmas and he had no one else helping him etc. At this point I was more than annoyed. I said he was out of order for putting all that on me ? Why is that my problem? I’ve paid 40 pounds, I’ve done everything he’s asked me to do ..... originally it was a delivery order and he told me to come collect it instead. And yet he was behaving like this. He then asked me to leave. I did. I left with no food, 1.5 hours of my life gone .... and no refund from him or just eat. Please rest assured I’ll be taking this further."