Fried Dumplings Fried Dumplings

Golden fried dumplings, crispy outside, filled with savory delights inside, served with a tangy dipping sauce.

Nakira Grill

Nakira Grill

74 John Bright Street, Birmingham, United Kingdom

Grill • Drinks • African • Italian


"Customer service was bad. The online menu was different from what was presented to us. Our first waitress said that she could make an application to the cook to only be told by a new waitress who accepted our order that this would not be possible. It seems that different team members have different messages to customers. It would have been polite to appreciate the first suggestion and first consult with the kitchen, or from the start to make clear that the online menu was from the date and not to consider an option. We then asked for this new waitress ' council what to order instead. When serving our dishes, it was clearly not what she had described, but she did not recognize it. We called her back and then she admitted that she had the plate description wrong. We had waited for 45 minutes, so we decided to eat it. This also related to our cocktail order as she explained that it came in two flavors, just to say later than the drinks she had that also mixed. I suggest that the staff does not accept orders unless they are sufficiently informed and trained. I would also suggest being open to customers when mistakes happen so that they can change their order if necessary. Keep going. The dumplings were not available. This was only said to us when we presented with an alternative supplement and assured that this was the same price. I would have expected the customers to be informed and the choice would be given if they still have it, let alone pay for it. Finally, we asked for our remains to be packed away to go home. After waiting for 30mins, a waiter admitted that they have no boxes but they would be able to get some of 'nearly door'. We were then informed that our food was actually thrown away. I would suggest that someone is carrying out an inventory check on objects and a clear communication between serving and kitchen staff. It was a Saturday evening and there were two big parties that did not make suitable for a very loud environment for a date night."

Jerk Hut Co Boscombe

Jerk Hut Co Boscombe

579 Christchurch Road,BH1 4AN, Bournemouth, BH14AN, United Kingdom

Drinks • Chicken • Chicken • Vegetarian


"The worst experience i 've ever had in a nightclub. If I could give 0 stars I would. Decided to go here for my birthday after securing a free table, entry and drinks with a student Alist card. We got there early upon the advice of one of their staff via facebook message. We were seated but had to show proof of email confirmation twice to bring the drinks over. All was fine until about 2 hours later when we walked back over to the table to find another group sat there. After enquiring as to what was going on I was approached by the manager who informed me that he had resold our table to another group because we weren 't buying bottles for the table. There was absolutely nothing in the email or message I received from their staff that stated this as a prerequisite for keeping the table all night. When I complained that 's not what we were promised, his reply was 'I 'm the manager I can do whatever I like. ' Now that 's customer service for you!! I was treated in the most hostile manner and spoken to extremely rudely, it was almost as if he had come over geared up for a fight because he knew it was going to upset us. I cannot express how disgustingly I was spoken to for simply taking up an offer that was available. Upon moving from the table, we then discovered our coats that had been left there had also been removed. We asked a member of staff where they were, who directed us to the cloakroom where of course they were no where to be seen. We then found the same member of staff to tell him they weren 't in the cloakroom to which he simply shrugged. Regardless of the fact that we had obtained the table for free it was an offer the club was happy to promote, I still brought 20+ people in early to the club who were buying multiple drinks. If you aren 't able to follow through on it don 't offer it in the first place. Simple. We received no communication that informed us if we didn 't upgrade and left the table we would lose it, which if we had would have solved all the problems. Even despite this, the way the situation was handled was diabolical. If I had been approached and informed of the situation, there was another group wanting table service, paying full price, would we mind moving etc and offered us a drinks voucher or something I wouldn 't have been nearly as cross. I didn 't even get so much of an apology, not to mention the fact the whole **** reason I had VIP was because it was my birthday, which was totally ruined by the way. I will never set foot in this place again and I will make sure everyone I know hears about it. The rudest staff I have ever come across if you want to have a half decent night you 'd be better off in Wetherspoons."

Bulgogi

Bulgogi

54 Chertsey Road, Woking I-GU21 5BG, United Kingdom

Cafés • Mexican • Seafood • Fast Food


"I came in for dinner after calling the restaurant to make a reservation and to ask if they have vegan vegetarian options on the menu. I was told there was. We were enjoying our dinner until I found pork inside my kimchi stew. On ordering the stew there is ‘NO PORK’ option on the order form, which I ticked. We informed the waitress who came back and apologised for the mistake which was made by the chef in the kitchen. Apparently the waitress wrote NO PORK on the order but the chef missed this. We don’t eat pork as it is forbidden in our religion so it was very upsetting for us. The waitress offered to make the dish again without the pork this time, but we refused and wanted to pay and leave as we were really upset. When the bill came they omitted that one dish but gave no discount and added the 10% service charge on the bill! We asked to speak to the manger but was told she couldn’t come out as she doesn’t speak English. The gentleman who came out instead laughed and said the kimchi soup has no flavour it without the pork! The lack of remorse and understanding or basic care of rectifying the situation even though they could See how distressed we were was appalling. After we complained to the staff and complained about them adding service charge to the bill they reluctantly omitted the service charge off the bill. I will never recommend this place for anyone vegan vegetarian or with any allergies or food intolerances be it religious of other to come here."