"Avoid, if you want food or decent service. Our experience here was absolutely appalling! This was booked for a Bank Holiday Monday to celebrate my Birthday with my family, whom I rarely see. When we arrived we were guided upstairs, to our table, that was not ready. On top of this, they set the table in such a way that meant the 5th person was not able to sit down anywhere. We were then left for 15/20 minutes before the staff actually came to take any form of order. The experience got worse, when one of the party asked for some tap water, the waitress gave him a look of contempt and continued to ask what else he would be drinking. Another member of the party asked for a pint of San Miguel and got an opened bottle partially poured into a glass, so hard to reject. When someone asked for a specific beer, instead of apologising and explaining that the beer was off, the waitress just said, 'No, we don 't have that, it 's a bank holiday. ' When we finally came to ordering food, the waitress failed to tell us that half the menu was off. After we started ordering, we kept being told 'No. ' without explanation. Apparently the Bank Holiday means they don 't have as much food or beer. Again when explaining this, the waitress was incredibly rude, no apologies at any point, just saying that this is expected on a Bank Holiday, which it isn 't. When you have lots of tables booked for the day, food and drink should be ensured that there is enough, and when there isn 't enough, actually say sorry. After all this, we decided to move elsewhere, as the service was awful and we actually wanted food that we could eat, as someone who doesn 't eat meat, there was one option left, which I thought was terrible for a birthday. When we said we would like the bill and to leave, the waitress came over with a card machine and just put her hand out for a card, without actually giving us a bill or a price. Overall, go to a different pub in the area, much better nearby(Three crowns)"
