Restaurants that offer Grilled Ham Cheese

Esquires Coffee

➤ 9 High Street, DA1 1DT, Dartford, United Kingdom

Cafés • Juice • British • Bakeries

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"Today I visited Esquires in Dartford where I ordered a cooked breakfast and a hot drink, I asked for certain items to be cooked in a certain way. The venue was fairly busy as it was inclement weather and market day. After I ordered the polite staff members on duty requested me to take a seat and they would bring my order to me. I didn't have to wait long and my order was delivered to my table just as I had ordered and was hot, tasty and presentable. I found the price competitive if not slightly cheaper than other local cafe's/deli's. After I had finished the crockery and cutlery was removed and I was asked if I required a further drink as I was working on my laptop. A further drink was brought to me. I found the staff extremely professional and the food 10/10 This is about the 6/7th time I have visited and always found it a welcoming, clean and warm place to eat and catch up on my laptop. I will definitely visit again"

Esquires Coffee

➤ 278 High Street, GU1 3JL, Guildford, United Kingdom

Cafe • Cafés • Cakes • Breakfast

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"I was served by a middle aged women with purple (ish) hair. We ordered two iced coffees, one with sugar and one without. I asked this particular women to add the sugar to the espresso. She rolled her eyes and pointed to the self served station and said ‘over there, you do it yourself’ to my disgust I said, no because I didn’t want crunchy sugar in the bottom of my ICED coffee. She rolled her eyes again, and said ‘ummmm, ok’. She began making the drinks and smiled at her colleague and she conveniently forgot to add the sugar. I grabbed the coffees and left quickly. This is absolutely disgraceful. This women needs a serious lesson in customer service, or more appropriately a job that requires no human interaction. Never again. Don’t worry, I will spread this message to anyone and everyone, so others don’t waste their money like I did.... TWICE."

Esquires Coffee

➤ United Kingdom, ST1 1PF, Stoke-on-Trent

Soup • Delis • Coffee • British

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"Very concerned at how staff treat their customers. Especially younger adults with disabilities. Unfortunately it appears the staff member in question was possibly the manager. The world isn’t always kind and that’s a lesson to be learned but what isn’t expected is to visit this cafe and be harassed and shouted at by a staff member. Reducing young SEN adults to become mute and then be berated for being unable to speak in this highly stressful situation is a disgrace. One was wearing a disability lanyard. But no person should be spoken to and harassed by staff as this small group were. Calling security on them as some of the group felt unable to purchase a drink was highly inappropriate and security also agreed that the cafe staff member was being absurd. However, this is not a very nice experience for anyone. One of the group has never been able to go out without parental support so this has certainly disrupted the progress she was making. The staff member in question needs to be retrained in how to interact with all customers. A bit of training on SEN and disabilities, would be extremely helpful to others that dare to enter the cafe. I do hope the CEO of Esquire’s coffee shops takes notice in this matter. I will email directly and expect a public apology on this matter. Some things need to be addressed and used as a valuable lesson a customer facing company, that there are consequences for disability discrimination."

Esquires Coffee Esher

➤ 27 High Street, Elmbridge, United Kingdom, KT10 9RL

Cafe • Coffee • Breakfast • Smoothies

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"Oh dear. This Café used to be good and I was expecting a pleasurable break with a cup of tea between appointments. The waitress said she would bring the tea to me so I went to sit down. There were empty seats and tables but several of the chairs hadn’t been cleaned so there were lots of crumbs. My tea arrived with a small jug of milk and looked pretty but was tasteless, even after squeezing the teabag. Meanwhile, 2 ladies who saw my tea arrive were twitchy because they hadn’t got their lunch order and one went to ask how long it might be. Apparently they had been there for some time, had already asked once wondered if it would be very much longer. The waitress recited perfectly the order, so it clearly hadn’t been forgotten, She said she « would check« . Bearing in mind that there were less than 8 people in the cafe, the kitchen hatch is just behind the counter and everyone else was just having tea or coffee, it shouldn’t have been hard. When I left, 15 minutes later, their order was still somewhere in the kitchen...No apology, no clue about customer service, no customers looking likely to return. That might explain the empty tables."