Restaurants that offer Grilled Ham Cheese

Esquires Coffee

➤ 9 High Street, DA1 1DT, Dartford, United Kingdom

Cafés • Juice • British • Bakeries

---

"Today I visited Esquires in Dartford where I ordered a cooked breakfast and a hot drink, I asked for certain items to be cooked in a certain way. The venue was fairly busy as it was inclement weather and market day. After I ordered the polite staff members on duty requested me to take a seat and they would bring my order to me. I didn't have to wait long and my order was delivered to my table just as I had ordered and was hot, tasty and presentable. I found the price competitive if not slightly cheaper than other local cafe's/deli's. After I had finished the crockery and cutlery was removed and I was asked if I required a further drink as I was working on my laptop. A further drink was brought to me. I found the staff extremely professional and the food 10/10 This is about the 6/7th time I have visited and always found it a welcoming, clean and warm place to eat and catch up on my laptop. I will definitely visit again"

Esquires Coffee

➤ 278 High Street, GU1 3JL, Guildford, United Kingdom

Cafe • Cafés • Cakes • Breakfast

---

"I go here two to three times per week for the past 6 months. The food is always good but the service ranges from okay at best to dreadful. A few observations, the staff never smile, they work in slow motion , the Franchisee looks out of the window whilst the staff struggle. Oh and if you order a sandwich you may get salad or crisps or both? Always interesting to see what they decide to give you and just because the person before you gets salad is no indication of whether you will get it . A real shame because the food is good but place a shambles."

Esquires Coffee

➤ United Kingdom, ST1 1PF, Stoke-on-Trent

Soup • Delis • Coffee • British

---

"Very concerned at how staff treat their customers. Especially younger adults with disabilities. Unfortunately it appears the staff member in question was possibly the manager. The world isn’t always kind and that’s a lesson to be learned but what isn’t expected is to visit this cafe and be harassed and shouted at by a staff member. Reducing young SEN adults to become mute and then be berated for being unable to speak in this highly stressful situation is a disgrace. One was wearing a disability lanyard. But no person should be spoken to and harassed by staff as this small group were. Calling security on them as some of the group felt unable to purchase a drink was highly inappropriate and security also agreed that the cafe staff member was being absurd. However, this is not a very nice experience for anyone. One of the group has never been able to go out without parental support so this has certainly disrupted the progress she was making. The staff member in question needs to be retrained in how to interact with all customers. A bit of training on SEN and disabilities, would be extremely helpful to others that dare to enter the cafe. I do hope the CEO of Esquire’s coffee shops takes notice in this matter. I will email directly and expect a public apology on this matter. Some things need to be addressed and used as a valuable lesson a customer facing company, that there are consequences for disability discrimination."

Esquires Coffee Esher

➤ 27 High Street, Elmbridge, United Kingdom, KT10 9RL

Cafe • Coffee • Breakfast • Smoothies

---

"I should start by saying that we really like the coffee here.... But the staff are just awful! Rude, indifferent and not particularly pleasant, never mind friendly. On our last four visits, there were hardly any other customers around yet the staff could not be bothered getting our orders right. All they seem to care about is to have a good time chatting or playing their own music. They do not care about the experience of their customers. The other day there were three staff chatting very loudly with their two friends occupying all of the front part of the cafe. There was no music playing to at least mask some of their noise so we ended up drinking our coffees very quickly whilst listening to their pathetic conversation. Awful place I'm afraid."