"we thought we would avoid the Saturday evening rush and order around 16:10, so we didn't have to wait forever until it comes. this was the first time we used 'best kebab' and will be the last. uber eats said it would be delivered 16:50-17:10... the seemed a bit overly for the £20 order (1 x kebab, 1 x burger, 1 x cheesy chips and 1 x mozerella sticks.) but it is what it is. it will be 17:10 and we will wait. it is until 17:30 and we are waiting. 17:35 And we clink, they say they have a problem with their rides, and there will be 10 minutes, no apologies, nothing. eating came around 17:45, no apologies, nothing. eating was in the average. my partner “Special” burger (bef mit donnerfleisch) had 4 pieces donner on a lukewarm but crispy burger. my kebab was also lukewarm and I had never had so chewy meat in my life. the chips that were in the box were divided into two layers, the lower half closest to the box was like a red musk (obvily at any place it was hot and simply shaped into one with the condensation) and the upper side were hard as nails and cold. Mozerella sticks needed to heat as they were fixed and the Cheesy chips were only lukewarm with a mass of cold, solid cheese up. if they can not provide a delivery grater to ensure that their warm food is delivered immediately (we live about 6 minutes away) then they do not offer any delivery. do not pack their food ready and leave it easy until someone appears to deliver it, otherwise they will their customers inedible sh!t. revolver with our usual choice of spire pizzas. can not recommend this enough, along with express kebab house, which are just around the corner of this “business”. I will never use “Best Kebab” again. do not make the same mistake."
