Phone: +441382202010
Address: 148 West Marketgait, Dundee, United Kingdom
City: Dundee
Dishes: 35
Reviews: 660
Website: https://www.papajohns.co.uk/stores/dundee-central/offers.aspx
"absolutely terrible service. we ordered yesterday evening as a birthday contract for my son, after an hour waiting time we called to ask if everything was in order to say that they had not received our order. we had the proof of purchase, the money was taken from our account and we offered to send or even get into the load to show all this, but we say there was nothing they could do. they said we would have to contact the customer service for a refund (as we arrive at 3-5 working days) and if we wanted to eat our food, we would have to reorder and pay again. So no solution for the problems, just give us more money. we only received an email address to request a refund that we tell them we need to wait for up to 5 days for an answer. So not only my son and other children don't get his birthday contract (and also had to have a late evening meal) we are also the money for the order for up to 10 days, while we wait for contact and a refund. we were repeatedly told that there is nothing they could do as if we had not only paid for the order, and they did not have the ingredients there to make the food we had paid for. I called again to ask if there was a contact number for the customer service, as I felt the whole experience was completely unacceptable and the very rude staff quickly said that there was no number, there was nothing they could do, and I just had to wait the 10 days. this is not the first time that we had problems with the delivery and service of papa johns, but the personal has always been great before and the pizza was good so that we could just justify ourselves to go back, but it will be the last problem we have with them as I would never order again. the customer service was (and remains) terrible."
Menu - 35 options
All prices are estimates.
Anchovies
Salty and flavorful, these small fish are perfect for adding a punch to pizzas, salads, or classic Mediterranean dishes.
Extra Cheese
A generous topping of rich, creamy extra cheese that melts perfectly over any dish, adding flavor and a delightful gooey texture.
Hawaiian Pizza
A tropical twist on a classic pizza with ham, pineapple, and cheese on a crispy crust.
Jalapeno Peppers
Spicy jalapeno peppers stuffed with creamy cheese, deep-fried to a golden crisp.
Cheese Tomato Pizza
Classic pizza topped with a blend of mozzarella cheese and fresh, juicy tomato slices.
Chicken Fajita Pizza
Grilled chicken, peppers, onions on a zesty sauce with melted cheese on a crispy pizza crust.
Peter
around 15 minutes before closing time, as advertised on their window, doors were open, but they were said they were closed.
Address
Reviews
Marcus
Pizza was delivered fast, service was good, pizza tasted good too. Highly recommended, especially since not many Papa Johns are in Dundee
Neil
It's literally a 50/50 whether your pizza will be good or not. I made a complaint after it got completely mulched and service has been pretty good since. Just order Domino's or Pizza Hut. Don't bother lol
David
nice service. I ordered a pizza with the app and went here to collect them. the service was fast and it was also a simple collection. the process from production to collection was shown in the app. in the load it won't wait.
Linda
Had problems with the Papa Johns website for selecting gluten free pizza and also it saying they don't deliver to Newport postcode but turns out they do. Phoned up the branch and the staff were really helpful. The pizzas were great and delivered very promptly. Will use again.
Nikhil
The service at this restaurant was great. I ordered a pizza through the app and then went to the restaurant to pick it up. The service was quick and the process of making the pizza to the collection was shown on the app. I didn't have to wait inside the restaurant, it was a smooth and easy process.
Ethan
Ordered about a year ago and really wasn't impressed but we've given them another chance since they're under new management now and the pizzas have been great. The staff all seem really friendly and the pizzas have been really tasty. The only down side was that both of our recent orders took a bit longer than expected but they've called us to apologise.
Denise
I would give this zero stars if I could. It 's Saturday night, I 've been at work all day, we decided to order in a pizza for convenience (ha! Long story short it took an hour and a half to arrive. I ordered 'The Greek ' which is supposed to be peppers, feta, tomato and olives. It came with white onions which I 'm allergic to, mushrooms, and some mystery meat that was shaped like my dogs kibble. I 'm vegetarian. It was disgusting, and it went straight in the bin. Worst pizza I 've ever seen and the waiting time was a joke. Avoid at all cost.
Mary
Placed and order and the food showed up 1hr and 20 mins later stone cold.Not only that but the pizza was probably the most thinly topped I have ever had from any takeaway ever.This happened not long after they arrived in Dundee and we stopped ordering from them but then someone told us they had upped their game under new management and it was great and now their standards seem to be dropping again.Whoever owns this place need to be more careful of who they have running it because it seems from recent reviews that it will become unpopular again very quickly…
Chloe
absolutely terrible service. we ordered yesterday evening as a birthday contract for my son, after an hour waiting time we called to ask if everything was in order to say that they had not received our order. we had the proof of purchase, the money was taken from our account and we offered to send or even get into the load to show all this, but we say there was nothing they could do. they said we would have to contact the customer service for a refund (as we arrive at 3-5 working days) and if we wanted to eat our food, we would have to reorder and pay again. So no solution for the problems, just give us more money. we only received an email address to request a refund that we tell them we ne...
Categories
-
Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
-
Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
-
American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
-
Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
Amenities
-
Paycheck
-
Takeaway
-
Visa Card
-
Cash Only
