Grilled chicken, peppers, onions on a zesty sauce with melted cheese on a crispy pizza crust.
Pub • Food • Pizza • Cheese
"I went to the restaurant to inquire about the buy one get one free promotion advertised on their leaflet. The server was unable to provide me with any information and didn't even know the prices of the pizzas he was serving. There were no individual prices listed on the menus, only their set price offer. Unfortunately, you couldn't combine the offers, so I left without ordering and went somewhere else. It was a waste of a trip. I do not recommend this restaurant as the staff and server were clueless."
Bbq • Food • Pizza • Delivery
"The pizza I had last night was the final disappointment at this restaurant. I have always been a fan of Papa John's pizza, ever since my first bite at the Holburn street location. However, the franchise on Great Northern Road does not measure up to its sister store. I ordered an XXL pizza, jalapeño bites, a Pepsi, and 5 dips (sour cream). Unfortunately, the pizza was cold, the jalapeño bites were frozen, and the dips I received were the unpleasant garlic ones. To make matters worse, they are now charging 50p per dip, so receiving the wrong ones was a major letdown. I called to address the issue with the dips before realizing my pizza was cold, and asked for the correct ones to be sent. The person on the phone said they would ask the driver but hung up before confirming the address. As expected, the dips never arrived. I have encountered several other problems with this restaurant, so I will not be returning. Papa John's, you have lost a loyal customer. It is important that you address the issues with your franchises that are tarnishing your reputation. A label on the box guaranteeing quality means nothing when the pizzas are consistently cold and taste terrible."
Pizza • Sides • Papadias • Vegan Pizza
Pizza • Kebab • Asiatic • Seafood
"I watched one staff member hand-tossing dough, then answer the phone and return to hand-tossing dough without washing his hands. Meanwhile, another employee was putting dough onto a pizza dish and coughed without covering his mouth. Another employee entered the store. As he walked past, there was a very strong stretch of body odor. He dunked his hands in what appeared to be be a bowl of water, wiped his hands dry on his T-shirt and went to work rolling out and hand-tossing dough. No one was wearing masks, gloves, or hair nets. This particular facility has a #2 health rating. I'd hate to see a #3. And the pizza? Meh."
Pizza • Drinks • Desserts • Papadias
Pizza • Indian • Italian • Chicken
"Avoid this takeout as they are extremely unprofessional and blatant liars. This has happened twice to us and we have been left extremely disappointed with their service. Our pizza was not delivered even after hours and while we phoned the takeout to inquire about the status they confirmed the delivery was on the way. They lied to us about the delivery on separate phone calls we made to them and their lies were only caught when I insisted to speak to their manager about my refund. The store manager then confirmed that due to some technical issue our order was never placed on their system. When I asked about the their lies, the manager was only able to offer apology for they were extremely busy on the evening. This is not acceptable. If a store is busy they should advise the customers of the wait times, at least the customer can choose to go ahead with the order or not. Also being lied to feels like being cheated. I have requested my refund and manager confirmed it was processed but I still haven't received any money in my account. Papa Johns should really choose better franchise owners."
Food • Pizza • Italian • Fast Food
"After leaving Redmond's Bar in Duke St Glasgow, i intended to go for a Pizza, i had my young Puppy with me of 5 months' whom was outside. My Boyfriend then proceeded to bring my Pup in to ask me something due to the length...of wait. I was met with a very Rude and angry server, who immediately advised me dogs were not allowed even though she was lifted, this did not aggravate me although the attitude of the person Serving me. Her attitude stank and she wasnt slow to let me know. So from here i went on to wait 25 mins at least to await my Pizza, the order i made was The Greek', i got home to find out that it was a Pizza i can only describe as a Inferno Hot, i have never seen so many Chilli Peppers on a Pizza, after getting home i could have cried especially as i have a intolerance to Jalapeno Peppers. Management has now been notified."
"Placed an order for the money to be taken, when I phoned the store they had no order, offered no support said it wasn’t their problem and put the phone down on me three times! Ordered and paid yet again! For the order to be wrong when it arrived! cold and tasteless went in the bin will not be ordering from there again and would encourage anyone else to do the same. Would have called and complain but all they do is put the phone down on you. Awful customer service awful food! Service: Delivery Meal type: Dinner Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1"
Pizza • Lunch • Cheese • Italian
"Simply do not bother ordering from this PH branch. First incident: delivery was delayed by 30+ minutes. Rude staff on the phone when enquiring. 3 hours after our order arrived, a second copy of the exact same order was delivered to our house, which we rejected. Clearly nobody is running that branch with any common sense or management skill. We received a £10 gift voucher for our complaint which we used today. This brings us to incident 2: food was collected in good time but all dough on the pizzas and the sides was hardly cooked at all. Inedible. Absolute shambles of a food restaurant . Save yourselves the time, money and disappointment order from literally anywhere else. F joke."
Sushi • Pizza • Lunch • Asiatic
"I am a Staff Nurse and I work with Farnham Road Mental Health Hospital, Guildford. I ordered pizza worth £43.22 that was not delivered but I received a text message that it had been when it was not. I consider this to be fraudulent and unacceptable. I work hard for my money; I was hungry and patronized your services but got disappointed. I had been warned by my colleagues not to patronise your company going by their experiences with your company. It was alleged that you take advantage of the mental health status of some of our patients, and you get them to part with their money without servicing them. This is uncalled for. I will escalate my frustrations to the regulatory authorities and to the Council if you fail to do the rightful thing by supplying me what I ordered and paid for. Check your accounts and money generated on 26/08/2023, you will see my money there. YOU DID NOT DELIVER FOOD ORDERED. Lateef Adepoju Magnolia ward Farnham Road Hospital Guildford."
Pizza • Desserts • Fast Food • Pizza Bundles
"For the second time in a row, I had to call back after an hour to be informed that my order was lost. They told me it would be an additional 40+ minutes before I would receive my food."
Sushi • Pizza • Seafood • Asiatic
"Ordered a pizza here, price was very good at £10.50 but the middle of the pizza was very thin and then the crust and other portion of the pizza was very thick. The dough was raw. Once we realised a few slices in , we called up the shop and explained. We were told that because we had some of the pizza we could not be helped. How can you know the food is no good until to start eating? Anyway no effort made to make amends and told over the phone that they don’t normally have this problem. Wouldn’t recommend!"
Sushi • Pizza • Asiatic • Mexican
"The staff at this restaurant are always friendly and helpful, even when we arrived at 11:45 on our way back from a gig in Birmingham. Their 2 for 1 deal is very valuable and our food stayed hot during the 15-minute drive home. One warning: if they have any leftover pizza, they do not provide garlic sauce."
Salad • Grillo's Salad • Piri Piri Chicken • Grillo's Gourmet Burgers
Pizza • Sushi • Asiatic • Fast Food
"Absolutely terrible service. We ordered last night as a birthday treat for my son, after over an hour wait we called to ask if everything was okay to be told they hadn't received our order. We had the proof of purchase, the money had been taken from our account and we offered to send over, or even come down to the store, to show all this but we're told there was nothing they could do. They said we would have to contact customer service for a refund (taking working days to come in) and if we wanted our food we would need to reorder and pay again. So no solution for the issues, just give us more money We were only given an email address for requesting a refund, which we are told we will have to wait up to days for a response. So not only did my son and other children not get his birthday treat (and also had to have an emergency late dinner) we are also down the money for the order for up to working days while we wait for contact and a refund. We were repeatedly told there was nothing they could do as if we hadn't just paid for the order and they didn't have the ingredients right there to make the food which we had paid for I phoned again to ask if there was a contact number for customer service as I feel the whole experience was completely unacceptable and the very rude staff were quick to tell me that there was no number, there was nothing they could do and I would just have to wait the days This is not the first time we have had issues with delivery and service from Papa Johns, but the staff had always been great before and the pizza was good so we felt like we could justify going back, but it will definitely be the last issue we have with them as I would never order from them again. The customer service was (and continues to be) awful."
Sushi • Pizza • Asiatic • Seafood
"We bought the same pizza here for years and just dropped back in prob 6-12 months since we last ate there, It was an extra large pizza, basically about at least three inches in on most slices had no topping at all, the ingredients and flavours weren’t quite right, it just didn’t taste like a papa johns pizza. It all shame because it use different to be great but I think the ownership changed, so it’s either that or papas johns ingredients and recipes have had a downgrade."
Pizza • Mexican • Delivery Services