"I visited last night with my wife. We were very kind and polite with them, basically in a very nice mood. We were given a small lovely 2 seat table at the edge of the restaurant. 1. The hostess informed us that the Tagine was better than the tagines from Agadir in Morocco. We actually had visited a great little authentic place in a village outside of Agadir which was absolutely delicious, so although we were a little skeptical her confidence made us very excited and looking forward to ordering tagines. The waitress was very cheerful and friendly. 2. The menu was different to the menus which they have on both the Internet and their own website. Still, we ordered lamb tagine, and lamb shank (the fish tagine was not available . 3. LAMB TAGINE: absolutely disgusting. The 2 prunes and some almonds would suggest a certain flavour of dish, however the bland lamb (apart from the over peppering which choked and lingered in the throat sitting in a puddle of water drowned everything away. It tasted like water was poured onto the dish moments before serving. 4. LAMB SHANK: this was half decent. over spiced though. The lentils in the dish were like an Indian dish, so if you want a middle eastern lamb shank mixed with lentils from an Indian restaurant then you may like. 5. We arrived at 7:30pm. At 8:40pm, after the waitress offered to bring over the deserts menu and while she was getting it, the waiter gave us our bill and shoved the card machine in my face. At that moment the restaurant was half full (or empty! , however he instructed us to pay as they apparently had a booking. It seemed that despite the restaurant having ample empty tables, they needed our small 2 seater table-which was beside 2 other (empty! 2 seater tables. I informed him that the waitress is expecting us to order desert, yet he didn’t seem to care and just wanted us gone. Even though my wife was less than half way through finishing her drink. The waitress arrived with our deserts menu, which the waiter didn’t seem to care. NOTE: They add a 12.5% service charge to the bill. This is optional for the customer, however they casually include it when punching in the bill amount in the machine. 6. We took our half finished drink to the bar as the waitress told us to have our desert and tea there. Sadly the whole bar area smells of the toilet which is nearby. So while we were deciding to sit away from the toilet, the hostess approached us and very rudely told us to quickly decide and sit down. I am so glad I decided to leave. Their bad service, terrible food, and smelly bar fortunately didn’t ruin our day. We continued our night in the west end laughing about this experience. Swearing to never eat there ever again. But skeptical and gobsmacked about some of Levant and Kenza’s (same restaurant, different name and location positive reviews. Hope this review helps people to avoid wasting their money. Ps. £3.95 for a small glass of flat, watered down coke!"
