"The restaurant was empty (only 2 other tables besides us all lunchtime) however, they still managed to get our main course order wrong! Firstly 1 of our party requested potato gratin only to be told and I quote it sold out yesterday suggesting you buy-in and there hasn 't been a delivery, this raises a question about the ability of the kitchen staff to cook rather than just bung in a microwave!! Starters were fine, lovely in fact. Then 3 of our party of 6, ordered rump steak, 1 of each rare, med-rare and medium! 2 came and were ok, however the 3rd (the rare steak) was obviously overdone (I would say med/ well down) when my friend called over the manager, he confronted her, asked if she 'd cut through the middle, and even got out his phone torch for a better look, should he not have just accepted her opinion and taken it back!!? It was eventually taken away and a new one promised. He was pretty rude and upset my friend quite substantially, then she had another altercation with him a little later when he squared up to her and they had an outright argument in the bar! After this, she was too upset and shaken to eat the second steak! We never saw him again, and although the waiter and bar manager were lovely and did their best to make amends, it spoilt our lunch, leaving an atmosphere. We then still paid over £120 each, which is quite an amount even with the desserts and digestives taken off the bill! What made matters worse was that the place was empty, so the chef wasn 't even rushed! It 's really sad to see what was a lovely restaurant go so far down hill, another victim of the D&D curse, won 't be going back!!"