Papa John's Pizza Brentwood

How can it take over hours for a pizza. Rude staff when called. Basically a lump it approach. Never again. Competition here we come.

I ordered my food at for delivery at I gave them the benefit of the doubt for minuets extra and still no sign of my food. I rang them at and they told me they had just put it in the...oven. So by my food finally turns up. Almost an hour late. Absolutely appalling service, i will never order again from Papa Johns

after looking through the menu of different pizzas ,sides and desserts we made our choice and while waiting it was quite interesting watching the chefs making the pizzas and noted that the toppings were fresh and not frozen ,which was a plus. our choice of.. american hot pizza which included jalapeno slices was superb and the hot choc chip cookie dessert was a good contrast after our spicy pizza all very enjoyable and we look forward to our next visit . View menu

Just waited minutes for our Two for Tuesday delivery, my husband phoned to see how long it would be, to be told extremely rudely that it will be another hour wait as they are too busy. My husband asked why no one had...phoned to say that it was such a long wait and exact words “it’s not my problem it’s taking to long, you’ll just have to wait”. My husband asked for the name and all he would say is John. Will not be ordering from Papa Johns Brentwood again!

we ordered a pizza late in the night as it was the only place open. the food lasted two hours. we called them three times to follow the delivery. we also asked for special questions, not to knock on the doorstep and to ring... and when they were out, so we could gather that. on the phone the staff was very rude and said all orders take hour and minutes, which is absolutely müll. if they order only eat there is an estimated time anyway! when the pizza naturally arrived, they knocked on the door and disregarded our requests that we made via the phone. all in all a terrible experience and will not disturb again.

I have never been spoken to so rudely by a delivery driver before in my life! The man called me from outside my apartment and threatened to drive away with my pizza if I didn't come down within a minute. I asked him if he could deliver to my actual apartment on the ground floor of a small building, as I was not fully dressed and had an ankle injury. The driver spoke to me aggressively, making me feel verbally abused. He insisted that I either come outside to collect the pizza or he would leave without completing the delivery. He seemed to have no intention of delivering to my apartment. When I called the restaurant, they informed me that the driver was not willing to deliver to my building a... View menu

I have never been spoken to so rudely by a delivery driver before in my life! The man called from outside my flat, told me that if I didn’t come down within minute he would drive away pizza delivered or not! I asked him...if he would deliver to my actual door floor flat in smallish block) as I was not fully dressed, with an ankle injury. Driver talked to me aggressively, to the point where I felt verbally abused! Said either I could collect from outside or he’d leave, absolutely no intention of completing the delivery. He was shouting, speaking to me like I was someone inconveniencing him, and I was simply asking him to complete the delivery. When I called the store, they said that the deliv...

To be honest, I must begin by saying how impressed I was with the quality of the vegetarian chilli freak pizza we ordered. it was probably perfect with a delicious crust and tantalizing good amounts of seasoned and heat made – it's just a shame with it. what came before him. during a period of control, in which hygiene measures should be paramount in the food industry and in the takeaway kitchen, we were very disappointed that the workers in the work should not keep through these guidelines, do not wear masks, bart nets, gloves and, terrible to deal with meat without washing their hands before spreading vegetarian toppings. this is very, very bad and something that I will write to papa John’...

Honestly, I must start off by saying how impressed I was with the quality of the vegetarian Chilli Freak pizza we ordered. It was arguably perfectly done with a delicious crust and tantalisingly good amounts of spice and heat — it’s just a shame with...what came before it. During a time of scrutiny where hygiene measures should be paramount within the food industry and takeaway kitchens, we were hugely disappointed to see staff at work not abiding by these guidelines, not wearing masks, beard nets, gloves and, terribly, handling meat without washing their hands before spreading vegetarian toppings. This is very, very poor and something I will write to Papa John’s directly about because (as p... View menu