Brentwood
Whittakers

Whittakers

58 High Street CM14 4AN, Brentwood, United Kingdom

Kebab • Pizza • Sushi • Fast Food


"We used to go to Whittaker's every weekend when visiting Brentwood,and used to recommend it ,it was always expensive,but it was good food and good service,but for the last few months it is going down hill fast! As soon as you go in now ,and...eventually noticed,we are told it will be ,or minutes wait for food,at this point many customers leave. This has happened every time we visit,so we ordered coffee,when we would have ordered food for four people,well we waited,and waited, for a coffee ,after twenty minutes I went up to the kitchen,and was told it's coming,where from Brazil!!!!!! And then nothing! Caught a waitresses eye and asked again,then we got it,and then told if we were not eating could we be quicker as there were people waiting!!!!! Anyone sitting down was told it was a long wait,so most left! That's money walking out the door! And they didn't seem to care! We discovered the reason for this terrible service,a buy came in with a massive deliveroo bag and left after ten minutes with a massive bag of food, they are now doing delivery and making the deliveroo a priority !!!!! They might think they are making a good living out of this,but the people actually there are money too! And paying extra for the privelidge of eating in. It cost more to eat i than take out! And the last time we were there,they lost our custom,so that was four,we saw another three leave,a other group of four,a couple,and that's customers ,and the as thing was no one from Whittaker's asked the people why they were going,or attempt to sort the problem out. We were sitting by the door and as it opened other customers were calling out don't bother again no staff were Interested. This cafe is packed in , more and more tables,with no room to get up or down from your table without backing Into other people,and nearly sitting on their laps. Not going back ,now they are doing deliveroo, actual customers who want to eat,are getting a very poor service. They have lost our custom for good,"

Fluffy Rice

Fluffy Rice

54 Ongar Road, CM15 9AX, Brentwood, United Kingdom

Thai • Cafés • Asian • Vegan


"We are big fans of Thai cuisine we have been in Thailand numerous times, and experienced the real authentic Thai food. Despite reading a few poor reviews, we wanted to go and experience this place ourselves. We ordered Massaman Lamb curry and Vegetable Penang curry coconut rice. We asked for jasmine tea, but got Chinese green tea, that was incredibly weak (and arrived without the leaves/or perhaps tea bags already removed). Then arrived two bowls of rice the bowls were incredibly hot just like taken from the microwave, and the flavour didn’t have a coconut flavour at all. Rice was followed by Vegetable Penang curry (see picture), which was quite all right. Then we have been told that our Lamb Massaman curry has been made with chicken. So we politely said we will wait for the lamb one. This dish arrived within 5 minutes, and it was truly horrible the presentation, as well as the taste. The meat was tough and absolutely tasteless. It was far from the taste of Massaman curry. Just 5 days prior to this experience we visited our favourite award winning restaurant Yum yum in Stoke Newington (London) and had the Massaman curry over there. Perfectly presented, delicious and cooked to precision, and cheaper than the tasteless dish at Fluffy Rice. Overall Fluffy Rice is a disappointment we have been recommended this place for it’s authenticity, but this is far from it. At the end it’s important to note, that you can’t pay by card. You are presented with an option to pay by cash or Paypal transfer. Which is a bit ridiculous. Overpriced, low quality food, far from authentic Thai, and not worth it at all."