Irn Bru
Masala Rams

Masala Rams

1 Union Street, Falkirk, United Kingdom

Indian • Seafood • European • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"

The Hyndland Fox

The Hyndland Fox

43 Clarence Drive, Hyndland, Glasgow, G129QN, G12 9QN, United Kingdom

Bars • Cafés • Coffee • Scottish


"Had a delicious dinner with fabulous friends in the Hyndland Fox no doubt made all the more rosy by bottles and bottles of spot on house red.... late last year and have since been back for a brilliant brunch I 'd promise 'no more cheesy alliterations ', but that would be a lie . It 's such a lovely, bright space and on both occasions we found the staff to be absolute dolls. We dined on the Mezzanine both times... the overhead beams and charming interiors really are a triumph. What I 'm most proud of is coercing my brunch muching companions into taking photos of each of their dishes, to be put away for a momentous occasion... such as the drafting of this review. While they each hated me at the time, I hope you dear reader will love me for it. I had the Salt Beef Hash £6.95 which from the moment the words left my lips to place the order... I was having taste bud driven heart palpitations over. It was super tasty but the portion was quite small. And I honestly don 't think that was just my big bum talking I hope!? . I felt like my meal was over in fewer forkfuls while everyone else was eating on in blissful brunchy heaven. My pals had the Hot Smoked Salmon £7.95 and the Smoked Black Forest Ham £7.45 and my wonderful wife had the Cooked Brekky £8.95 . While part of me was delighted to see her savouring every mouthful, the less lovely and therefore much larger part of me secretly hoped she 'd offer to trade... She didn 't. All in all, love the Fox and we will be back! Just for my regular puppy loving intel unfortunately the venue does not accept dogs... only... err... foxes."