Jacket Potato With Butter
Harvester The Griffin

Harvester The Griffin

Harvester The Griffin Blackbrook Park AvenueSomerset TA1 2PX, Taunton, United Kingdom

Cafés • Kebab • European • Fast Food


"This experience was an absolute disaster. We joined a queue at the door which wasn't moving which we thought ridiculous as we were on time for our reservation. We asked those in front of us if they had reservations, they did not were waiting for a table. We were then seated placed our order. The drinks starters arrived promptly but having ordered a bottle of white wine I requested a wine cooler. I was brought a plastic jug of ice as they didn't have a proper cooler. After our starters we waited, waited, the tables around us started to empty so I asked our server what was the delay in our main course being served. She went away returned to say that the expected delay between starter main course was 30 minutes that we had been waiting 25 minutes. The main couse was not yet ready. The main course arrived all 3 meals were barely tepid on cold plates. Within a minute we all decided this was unacceptable called the server to complain requested the manager. An assistant manager came to the table. He basically had no excuse, offered his apologies agreed that we would not have to pay the bill. This had no impact on our disappointment as we had only eaten our starters had now lost our appetites. I would also like to comment that my main course choice was Whole Tail Scampi. I am in my 60s from Essex where scampi has been landed sold for generations. The food served did not resemble any scampi that I have ever eaten. Some of the pieces had visible dark grey fish skin which scampi does not have. In my opinion this was processed fish, probably Monkfish, processed coated to resemble scampi. What the term Wholetail is supposed to mean I have no idea but there were certainly no tails evident in my portion of this food. Altogether a terrible evening caused by the inadequacy of the staff to ensure quality service."

The Bickley

The Bickley

Chislehurst Road London, BR7 5NP, United Kingdom

Pizza • English • British • European


"I have to say the worst experience in a pub I never ever complain but at £20 almost a roast dinner the quality is low , I have been in the hospitality industry for more 20 years running some of capitals best restaurant as a chef , restaurant owner and consultant , this dinner cost was less than £3 to produce , I had a carrot whole which was under cooked and almost raw , instant gravy , and meat that was so bad that a frozen roast dinner quality was better. I don’t understand why cabbage is on a roast. After consulting on successful pubs myself the service was terrible, was seated with my family at 6.30pm, no one came for half an hour , the dining room was only 10 tables , was watching the three young girls around the EPOS station , playing with there mobiles for half an hour until we were spotted. I would say the roast I had today quality would be ok if I paid £10 but the truth of the matter is if your going to sell food at a higher price the quality needs to be there, meaning more roast vegetables, green vegetables , proper meat jus and good slice of pink beef and great Yorkshire pudding and great service too. I went to this pub before COVID it was pricy but the quality of the meal was there , seems covid has destroyed the hospitality industry, at no point should a waiter be rude to a customer this was the case on my visit to this pub, and just to note I didn’t. Ask for a refund I paid the full price of this shocking meal and service as you can see it’s over £100 for something that should be a fraction, as a person who know what they are talking about I would never return to this establishment not because of the food but the rude service people who took no responsibility for there actions."