Jacket Potato With Butter
Harvester The Griffin

Harvester The Griffin

Harvester The Griffin Blackbrook Park AvenueSomerset TA1 2PX, Taunton, United Kingdom

Cafés • Kebab • European • Fast Food


"This experience was an absolute disaster. We joined a queue at the door which wasn't moving which we thought ridiculous as we were on time for our reservation. We asked those in front of us if they had reservations, they did not were waiting for a table. We were then seated placed our order. The drinks starters arrived promptly but having ordered a bottle of white wine I requested a wine cooler. I was brought a plastic jug of ice as they didn't have a proper cooler. After our starters we waited, waited, the tables around us started to empty so I asked our server what was the delay in our main course being served. She went away returned to say that the expected delay between starter main course was 30 minutes that we had been waiting 25 minutes. The main couse was not yet ready. The main course arrived all 3 meals were barely tepid on cold plates. Within a minute we all decided this was unacceptable called the server to complain requested the manager. An assistant manager came to the table. He basically had no excuse, offered his apologies agreed that we would not have to pay the bill. This had no impact on our disappointment as we had only eaten our starters had now lost our appetites. I would also like to comment that my main course choice was Whole Tail Scampi. I am in my 60s from Essex where scampi has been landed sold for generations. The food served did not resemble any scampi that I have ever eaten. Some of the pieces had visible dark grey fish skin which scampi does not have. In my opinion this was processed fish, probably Monkfish, processed coated to resemble scampi. What the term Wholetail is supposed to mean I have no idea but there were certainly no tails evident in my portion of this food. Altogether a terrible evening caused by the inadequacy of the staff to ensure quality service."

The Bell Barge

The Bell Barge

Brownsover Road, CV21 1HL, Rugby, United Kingdom

Kebab • Pizza • Seafood • British


"We went to the Bell and Barge for lunch today .We used to like Harvester restaurants but following a disastrous breakfast there some time ago, Harvester ignored my letter , we have been avoiding Harvester.Today we decided to give them another chance it the experience was below standard and the management need a tightener.!On arrival we discovered the car park area to be litter strewn and untidy. It 's not been like this before with abandoned ceramic coffee mug, sweet wrappers and empty pop bottles. A 5 minute litter pick? The time was 11-50 and we were directed to a seat. We always have a dish called Simply Chicken but this has gone from the menu now but there is a similar more costly dish that we both ordered.Simply Chicken used to include a baked potato but the new dish didn 't.We had to order the baked potato as an extra but the waitress explained that due to a miscommunication in the kitchen , no one had put the potatoes on and they would be an hour.I expressed my disappointment and the waitress explained that the garlic mash was very nice. She explained that the salad bar wasn 't ready yet.We ordered bitter shandy which soon arrived and we waited for the salad bar to receive its bread rolls and serving spoons. Seemed a bit slack as they open st 11-30?The bitter shandy tasted like a soft sweet drink and it looked cloudy and unappetising.The salad bar proved better than we remembered .The service of our main was quick and efficient.When the bill came it included £6 for one and a half pints of bitter shandy.I explained about the drink being awful and advised the waitress to see her manager about the bill. She took the drinks away and came back explaining they said the bitter was off last night , but no one told anyone I remarked that it usually meant that they needed to clean out their pipes. The deducted the £6 from the bill.The restaurant opens ar 8-00 for breakfast .The toilets were disgusting with litter , spent toilet paper etc strewn around.The toilet bowls were dirty and the place needed a good blitzing.The waitress was friendly , caring and polite .The manager needs to run a tighter ship!!I will not write again to Harvester as they lack the customer care or manners to reply.Shall we use Harvester again ? Would you?"