Large Breakfast
Cafe Sarnie Cheltenham

Cafe Sarnie Cheltenham

3 Bennington Street, GL50 3UA, Cheltenham, United Kingdom

Cafés • Vegan • Coffee • Breakfast


"Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot."

The Village Pantry

The Village Pantry

4 George St, England, United Kingdom

Meat • Coffee • Breakfast • Vegetarian


"Avoid this cafe for certain bad service shocking staff truly a big miss in my book. Arrived at 9.30 am departed at 10.55am no food and asked for my money back and left. They told me when I ordered there might be a short wait . So as I'm waiting along with 6 other tables one bloke walks in obviously regular sits down gets served straight away then a bit later another walks in served there food straight away while all 6 tables still awaiting food. Basically the chef and the helper are too busy talking and none cooking of food going on. Eventually after 1.5 hours of waiting two other tables walked in now the last one in then got served before us. After sitting in a freezing cold cafe no heating no drinks until 5 minutes before we left I'd had enough.. the coffee was horrid latter had congealed off milk around the cup like it had separated I nearly heaved had to by Victoria and being diabetic made it worse. I approached the counter wasn't rude and asked why have that 5able been served before us as they arrived at least half an hour after us. She replied your order needed hash browns Really my misses then just walked out 1.5 hours was a joke I asked for my money back and left. So we wasted one and a half hours sat there with no drink looking on at the counter seeing them laughing and eating behind the counter it was embarosing they should drastically improve there customer skills as no one will come here . Also at least 3 customer take away ordered goods left and asked for there money back. A 3rd member of staff came on shift and it actually was slower . My advice is if you want to serve food and stop delays try cooking the food or doing two orders instead of one at a time. This cafe is by far the worst service I have ever received in 40 years of cafes all over the country. I will never return and will actively tell all my friends avoid it."