Waterloo House Tearooms

Called in yesterday afternoon for a drink. Wonderful little gem of a place. Scones baked fresh, sandwiches made to order. Friendly helpful staff. Laid out well complying to Covid restrictions. Will use again.

This is a lovely tearoom. The coffee was good, not lukewarm like a lot of other places. The cake was amazing. The staff were all attentive and friendly. We will definitely be back and can recommend it to others.

Why bother going to Costa down the street when you can visit this charming local coffee shop with antique decor? Whether you're in the mood for breakfast, lunch, or just a cup of coffee, you'll be warmly welcomed here. View menu

I am sorry to report that the tea room closed its doors last year. Despite our disappointment, we found solace in the pleasant company of the lady in the shop and enjoyed browsing through the antiques. Unfortunately, we were unable to indulge in any tea and cake during our visit.

The restaurant has an eclectic mix of antiques downstairs and a charming tea room upstairs, with a few tables on the outside. The staff was friendly and efficient, ensuring the table was clean before we were seated. They offered a good selection of drinks and snacks, with quick and attentive service. Overall, it was great value for money and a perfect spot to relax in the sun with a cup of coffee.

Charlie and her lovely team were able to accommodate us for a small family get together. The food looked and tasted wonderful. There was so much of it we all took a box home. We loved the setting and how charlie was able to make it personal to our family. We would all recommend the afternoon tea, even the children who had so much fun! Thank you Waterloo tea room. It was truely a beautiful afternoon. View menu

This is, far and away, the best cafe in Cranbrook and for miles around. Top quality ingredients, sourced from local farms and businesses, lovingly prepared and presented by the charming Charlie and her charming staff, in the charming environs of the cafe come bric a brac shop. Once this Lockdown nonsense is over, I will be rushing back to support this fantastic local business, and I strongly recommend you to do the same. People like Charlie, doing things brilliantly and differently to the boring, corporate or franchised cafes need and deserve our support Give it!!

We found the Waterloo House Tearooms purely by chance, I'm a fussy eater, mainly due to being lactose intolerant, but there were sooooooo many choices, including the cakes, as most the key ingredients had vegan alternatives!! Staff were attentive proud of how their food was locally sourced cakes were made in house, so they knew exactly what went in them! My mum was happy with her food I was over the moon with mine!! The vegan pesto was delicious, I could add ingredients into my sandwich did) with no fuss on their part!! Service was the best I've had in a long time!! But I've saved the best til last........ the best smoothie I think I've ever had....... Coco Loco!! I think I'll happily drive...

I go to the tea rooms quite often now. I couldn’t think of a better place to recommend in cranbrook! The people are wonderful and the food is as FRESH as it can get. One of my favourite dishes from there is the salmon, avocado, scrambled egg on granary bread and without fail. Every. Single. Time it is PERFECT. It’s all fresh food ! There are some good people that work in there, the staff are keen workers, always serving with a smile and I admire that! And the chef.. to which I’m certain that if you ask POLITELY she will always go that extra mile for you. We can’t say that’s not good customer service It disappoints me to read or hear of other negative (some untrue) comments about this place,... View menu