Loaded Mac Cheese
Toby Carvery

Toby Carvery

415 Brighton Road, CR2 6ES, Croydon, United Kingdom

Cafés • Cheese • Seafood • European


"Visited the TC in Brighton Rd, South Croydon ...the first visit was back on 3rd December and it was lovely..hot food, decent portions and the vegetable top ups with relishes, excellent. super waitress service..We left a tip!! However, the 2nd visit, yesterday 17th December was a disappointment..The food, not so good, small carved meat, the chef seemed really mean about meat portion sizes and quite happy to carve meat that was about 10x10cm radius left on the board!! We had to ask for more meat and so this experience was very different to the previous visit.. This chef wasn't very cheerful and I felt his manner was abrupt!! The potatoes were cooked well but warm to cold, fresh cooked veg was served hot and on point but to be honest, I'm not sure to visit again simply because the carved meat portions were too meagre. Also, why aren't TC allowed to give customers the wing of the bird if they want to eat it? Surely, adults are of an age to be trusted to eat food with bones??? Maybe include a proviso or have customer sign a disclaimer??? The waitress service was okay not as on point as the previous occasion but a pleasant lady.. TC needs to ensure its food is piping hot, and when needing to be replenished, at sufficient intervals to ensure no long queues and waiting time and then a chef who isn't mean with carved meat portions (especially when dinerss aren't allowed to go back for more!! and in the later part of the afternoon/evening service."

Toby Carvery Lincoln

Toby Carvery Lincoln

11 St Marks Street, LN5 7BA, Lincoln, United Kingdom

Cafés • Mexican • Asiatic • Fast Food


"I booked a table for my family and as a family with neurodiversity as usual I requested a quiet corner or booth ... on arrival it was hot there was a note on the door saying the air con was off and there would be fans on in the resteraunt. I was informed there was no quiet space ...the resteraunt wasn't overly busy several booths were free but the hostess decided that she would seat us center table in the resteraunt ...the absolute worst place to put a child with neurodiversity ... in the center of the noise When I challenged this she told me that she was short staffed and the table we had reserved the previous reservation had ran over as they arrived late When I pointed out the booths she became quite rude shouting quite loud again that they were short staffed and that she couldn't move us Which then drew attention to us which is what we didn't want I guess that was her way of punishing us We went for the meal ... I have to go up and get the kids first as they won't speak for themselves and then went up for mine The gammon was about to run out so the server saved 2 little scraps for my 3 year old that she took back off the emder child's plate ...and charged me for 2 proper portions There was no sausages for the king-size meal ... we will bring them over I was told they are just cooking ... OK they never arrived and were still not ready when we left They had no meat ... apart from beef which was all fat ... or turkey It was all still cooking ... They had no veg ... cauliflower cheese and carrots were all out and the peas and green beans were dryer than a flip flop in the Sahara... inedible...no mac and cheese tbf that doesn't belong on a roast dinner There was onion in gravy they were raw None of the meals were discounted ... we wernt offered an apology but expected to pay full price for half the food being missing and there inability to time manage No one came to ask if our food was OK like they usually do so they can see which meals u picked .. cos they knew we would complain Also there were only fans in the entrance and bar area where the staff stand I was abolutley shocked that they presented me with a bill for 75 quid .... I left there hungry it's a disgrace I appreciate that they were short staffed and I do sympathise but don't take booking and stop walkins. Using that as an excuse is just poor I'd like to also point out the other tables we were refused actually remained empty throughout our visit Wasn't worth 75 quid and I will be looking for a refund of some of not all of that"

Toby Carvey Hilsea

Toby Carvey Hilsea

Copnor Road, PO2, Portsmouth, United Kingdom

Wine • Meat • Pasta • Coffee


"We have been using Toby Carvery from the early days when it first opened and have always enjoyed the food and above all the friendly service. Unfortunately on our visit last night we didn't !! We had pre booked a table for 3 persons and...were due to meet our grand daughter there when she finished work which was due to be shortly after our booking time .The manager who was working on the front desk told us we could not go and sit at our table and have a drink whilst we were awaiting the arrival of our grand daughter.She was quite blunt and rude and basically said if you want to sit down now you will have to change to a table for 2 ? I understand if the restaurant was busy but it was 5.30pm and was less than half empty ! We then spoke to our grand daughter who was working a little later than expected and she told us to carry on and that she would go home instead as she didn't know exactly how long she would have been. This wouldn't have been a problem as we would have sat down and ordered a bottle of wine to drink whilst waiting for her. So we went and sat down very disappointed as we had not seen her for awhile we ordered 2 Heinekens which we promptly sent back as they were totally flat in dirty glasses. Things got even worse when we ate our meal as it was truly awful,the roast pototoes that had obviously left there for hours dried up and inedible,stringy chewy fatty beef, dried up cauliflower cheese,over done carrots,etc etc. This was undoubtably the worst carvery meal and experience we have ever had. The only plus point was that our young waitress was polite charming and served us with a smile,please take a leaf out of her book manager !!!"

Toby Carvery

Toby Carvery

39 Goring Road, IP4 5LT, Worthing, United Kingdom

Pub • Vegan • British • Vegetarian


"We tried to go there for lunch today just after 11.30am. There was a few people finishing their breakfast and plenty of empty tables. Upon walking in, there was no-one at the bar and no-one manning the front of house desk either. We tried to catch someone 's eye but there was only one waitress we could see who was rushed off her feet in the main restaurant. We waited 10 minutes at the front of house desk and the f-o-h scruffy looking boy (early 20s) finally came to greet us. Not one word of apology for leaving us standing there for 10 minutes. We asked if they were short-staffed today and his reply was a surprised look back at us saying no, this is the change-over . We said we had been standing there for 10 minutes and his response was I doubt it, I walked past here 8 minutes ago ... Really? Again, no apology and not one ounce of professionalism in his attitude. He finally showed us to a table in the main restaurant, did not designate which waitress would be looking after us and after sitting at the table for another 10 minutes with again no service, we decided that was enough and left to have lunch elsewhere. This is a real shame as we often use the Toby Carvery and the man who generally mans the front of house desk is the most helpful and polite person. Not sure who decided to hire the one we had the unfortunate experience to meet today but seriously, rethink your recruitment process! His appearance was appalling and his attitude was not what we would expect from someone who greets you at the front of house desk (first impressions... terrible). I wish there was an option to give NO star rating but we will have to settle with one star for maybe finally sitting down for 10 minutes."