Creamy macaroni with succulent lobster pieces, topped with a blend of melted cheeses for a luxurious, savory delight.
Meat • Steak • Coffee • British
"This is the worst experience I have ever had. I really wish I could get my money back. It was very loud, disorganized and terrible overall. The waiters didn't know which tables belonged to them. The people there were incredibly loud, enough to visibly disturb everyone else, and nobody did anything about it. The food was badly seasoned and cooked. The portions were tiny. Never come here, never. It is a terrible hotel restaurant."
Steak • British • European • Steakhouse
"I wouldn’t normally turn to Tripadvisor to write a slightly negative review but I couldn’t find the restaurants contact details to email direct so here goes… I firstly want to say that the staff here were very attentive, friendly and righted the wrongs that were done with ease and efficiently but these wrongs shouldn’t have happened in the first place. The restaurant is very chaotic. It is in Leicester Square so I’m sure it’s always busy but it seemed very disorganised. We were a table of 7 and only 3 of us ordered starters. 2 of those came out and then we had to chase the 3rd. To which the waiter said they were preparing it now. But it should have been prepared and come out all at the same time. Particularly when it was a cold starter. We then waited a while for the mains and had to chase again. I don’t mind a little time between courses but this was too long. I got given a steak with 2 sauces on and no butter. Trying to get the attention of a waiter was very hard. I eventually got someone and asked why there were 2 sauces on my plate. They didn’t know why and asked which sauce I had ordered. I said peppercorn and they placed the sauce on my plate and took the other one away. In all this confusion our sides had been left on an empty table near ours. The waiter asked if we needed anything else and we said “the sides on the table over there would be nice”. I tried my steak and it was perfectly cooked and then proceeded to pour my sauce over my steak and a mushroom fell out of the pot. Now I’m ALLERGIC to mushrooms and so now my steak is now inedible. I caught the attention of what looked like a manager as they were in plain clothes. I explained what had happened to which she asked me what sauce I had ordered and had I told someone about my mushroom allergy. I said I had told the waiter at the beginning of the meal when we ordered so no excuse to give me the wrong sauce. The sauces do look the same but maybe they should be labelled somehow especially when there’s allergies around. I got given a new steak within a few minutes. It was cold but not covered in mushroom sauce so that’s a bonus. The food was good I can’t fault that but something needs to be done about the service and attention to deal. I also ordered a butter to go with my steak which never appeared even after asking multiple times. I would recommend the food of this restaurant but just prepare yourself for a chaotic dinner."
Cafés • Pizza • Mexican • European
"Amazing food! They had a good range of options on the menu. I think there'd be something to suit everyone. The prices were pretty good. The only downside was that it didn't seem as clean as I would like. The table was a little sticky and the knives and forks weren't clean but I am very picky about cleanliness. We went around 1 and it didn't seem too busy but the food took around half an hour to come. It was definitely worth waiting for! Service: Dine in"
Wine • Full • Steak • Steakhouse
"this is our third time in london, the last time was 2019 for a week before the corona virus. we were at that time in this restaurant, the service and the food were so good that we went back there 4 times in the same visit. this time we arrived and booked in advance, we arrived and the whole menu is different. I understand that there has been price increases since the corona virus, but I would expect that if the prices rose twice, that at least the service would be appropriate. our waiter was very inkind and impatient. we felt like he didn't want to serve us and ask each one we frightened him. we waited for our appetizers for a long time and the main courses came before me. we had to ask about the court three times until we got it. we thought we were coming at least twice more to eat here on our trip and we will not return. even in juni, when we come back, we will not eat here because it is simply disappointing."
Steak • Chicken • Burgers • Chocolate
"We are from Los Angeles visiting relatives and we booked a High Tea. Initially, we were served with nice friendly service as we sat down and placed our order. After that not one server even came back to ask if we needed refill with teas or water. While the three tables around were served with three times and they are all Caucasians. We are Asians. Please tell me there is no discrimination here in UK. Even after I had to flag down a server and her mannerisms were not quite friendly. This gave me a very bad impression with a restaurant like this."
Kebab • Pizza • European • Fast Food
"However, I want to note that Niku reached out to me to discuss my concerns, and the representative I spoke with was very understanding. It turns out that the door staff were not the usual team, and I was assured they won't be hired for future events. It's important for venues to remember that their door staff reflect their reputation, and they should be careful about who they choose to hire. Overall, my experience was disappointing, with a price tag of over £100 per person for food, service, and atmosphere all rating a 1 out of 5."
Tea • Fish • Steak • Ice Cream
"The worst service I have ever experienced in years of dining out . Zero accountability from every member of staff, blaming every problem we encountered on a member of staff being trained . Waited mins for a drink after seeing it sat on the bar for mins! Waited a further mins for sharing starter with no plates or cutlery ! Another mins later we were still waiting for mains order to be taken ! Waited again for another drink .Such a shame as the food when we did get it was very nice . The only time the waiters noticed us without us approaching them is when we got up to leave without paying the bill as we waited mins again and the bill never arrived. I settled the bill but refused to pay for any drinks having spent the best part of hours getting ignored. Needless to say we will not be returning to a steak and co restaurant anytime soon. Total shambles from start to finish !!"
Bars • Steak • British • Burgers
"We were warmly greeted by the staff as soon as we entered the restaurant, especially by the lady who welcomed us. We were seated at a lovely table overlooking the river and the food was excellent, particularly the prawns we had for starters. I ordered the sea bass and didn't realize it was served whole. I asked the waiter to remove the head for me, which he did quickly and filleted it at the table with exceptional service. Despite being too full for dessert, the staff surprised my friend with a small dessert with "Happy Birthday" written on the plate, which she found delicious and appreciated. We would definitely come back to this restaurant when in Cambridge. The only suggestion I have is to offer smaller sizes of steak on the menu as the portion sizes were quite large."
Pub • Steak • Drinks • European
"The service was fabulous, it was our anniversary dinner and we were welcomed with complimentary champagne. The service was great. But the food was not great quality in my opinion. Our meal came to around the 90.00 mark and did not justify the amount we paid. The quality of my steak wasn’t great, it wasn’t done to how I asked. The starter was under cooked (pork belly). We were quite disappointed as it was recommended highly by friends. We didn’t want to complain due to the service being so great. But was a disappointment."
Wine • British • Vegetarian • Gluten Free
"This is the second time we've visited the Standard. The first time was lovely so we took different friends again. Second visit not so enjoyable. The food is good, no complaints there and the service is also good. But they have a bar which is in the same area as the table for dining. There is also some couches in the window for people to sit and drink. There was a large party of very noisy women standing at the bar. They did not eat. The music was extremely loud. The door kept getting left open by customers and one of us had to keep getting up and closing it, the staff didn't seem to notice. Perhaps get a self closing returner on the door? Our table was right next to the bar (the only other tables that seated 4 were by the toilets! . The room is very dark, but the waitress was very accommodating and turned the lights up for us so we could see the menu! We seemed to be the only people all night who were actually eating. It was extremely difficult to have a conversation and we were shouting at each other all evening which was not very relaxing. I think The Standard need to decide whether they want to be a bar with loud music and drinking, or a restaurant, but it is too small to be both. It is probably fine for a lunch time meal but not the evening. Suffice to say we won't be returning on a Saturday night, which is a shame because the food is really good."
Pub • Steak • Pasta • British
"We’ve had a lovely meal. The children’s meal came on a warm, not hot plate with perfect temperature food. The mains are delicious and all the staff have been lovely. Service: Dine in Meal type: Lunch Price per person: £70–80 Recommended dishes: Steak Burger, Lettuce Wedge, Onion Loaf"
Casual • Seafood • Italian • American
"Highly recommend The Ship. My Husband and I haven't been to the restaurant in awhile and we were happy we tried it again. We dined at the restaurant after attending a wake on Tuesday night and were shocked at the inexpensive prices for dinner for 2 it included a bottle of wine, salad, entrée and dessert all for $40.00. More importantly, the food was very good and we plan to dine there in the future."
Meat • Wine • Drinks • British
"Modern and cool restaurant. I'm a solo diner, I was offered a table nest some steps, but I asked and was moved immediately to a better spot from my point of view. Able to provide cocktails not on their limited list. Food was really great for me, although it seems to be big on steaks. Limited selection of wine by the glass, but I enjoyed my choice. Disappointed not able to get a glass of prosecco. But did enjoy my pre dinner Aperol spritz. Music is lound and good. I enjoyed it. Service was excellent my waiter Edward was very personable. I'd definitely visit again."
Pizza • Steak • Burgers • European
"I took my partner to this restaurant for their birthday, but unfortunately the steak we wanted was not available. We then ordered another steak, only to be told they were out of that as well. Despite being the only customers in the restaurant, the service was not very good. We had to leave and find another place nearby to celebrate my partner's special day. Overall, it was a disappointing end to what was supposed to be a nice birthday dinner."
Bars • Beer • Steak • British
"We saw this spot - in an adorable hotel - and wanted to check it out, along with the other restaurant/bar at Rydges, and coincidentally happened to make it"
Steak • Vegan • British • Vegetarian
"I always choose the cosy club if asked by my family, but maybe will rethink this in future sadly. For my birthday my daughter booked us dinner and we were then going on to a show. Sadly my Sea bass meal was so extreemly salty I struggled to eat it .even removing the crispy skin (which I love) still the sauce was terribly salty. I love salt so for me to say this is rare. Also the boiled potatoes in the sauce were not freshly cooked, they had a previously cooked refrigerator taste. When asked by the lovely waitress what we thought I did say mine was very salty to which I recieved a nonchalant responce,we were rushing off so I didn't want to upset my daughter by complaing but was so very disappointed and this morning I'm very dry drinking loads of water. Also I hope you will rethink your starter size as we ordered the Arancini and others had the pulled pork and bacon croquet When they came they all looked identical and resembled too small lumps on the plate!! My daughter ordered the salmon with noodles,fish was very small almost mean portion size, although sauce was nice I don't often give reviews unless very bad or very good food service So I will also say the service was very good, the dirty burger and house burgers were very good no complaints from others. So because of that we did give a tip and 3 stars but if it was for just my experience it wd have been 2 stars, sorry Please look into these issues."
Pub • Cheese • Burgers • Chicken
"Booked a table but having tested positive for COVID on the day rang at 11.30 in the morning to advise so they could release our table booking at 3.15 for 2 people. Couple of days later got charged £20 to my bank account despite having given a few hours notice. Tried calling to discuss and have also emailed with proof of having made the phone call. Can't get through on the phone and no answer to my email. We weren't a no show and not our fault given I couldn't help it and I had also called with few hours notice. Very disappointed as at least we had the courtesy to ring! Would like my £20 back please ........"