Mac Cheese (V)
Boucher Place

Boucher Place

1-9 Boucher Place, BT12 6HT, Belfast, United Kingdom

Pizza • Pasta • Steak • Burgers


"Had previous bad experience here but due to all other bar/restaurant options being booked out due to time of year Christmas market etc, gave it second chance as was young daughters birthday and she wanted a treat for lunch. Girl greeting customers was friendly and helpful, but from there the experience was a disgrace. Once seated, order was taken and after 10 mins was informed there were no more wraps available, so child had to reorder which we did. Then, few mins later the adults food arrives a pizza which was thinner than the menu itself and of very poor quality for the price paid. I noted all pizzas being delivered to tables were exactly the same thickness and quality and can't help think they are pre frozen and simply heated up. Would explain the quality of the food. The amended child order arrived about 25 mins later, when the adults had already finished their meal. By this stage she had grown tired of waiting and the food was of awful quality. Needless to say she barely are it and we just wanted to leave. No staff apologised for the delay, fact it wasnt put as urgent bearing in mind the original delay due to running out of ingredients etc. Throughout the experience of around an hour and 15 the staff were running around in chaos, even arguing amongst themsevles and the ordering system in full view along with kitchen showed just how disorganised they actually are. I asked for the bill for girl to say she'd bring it to my table. She passed the table at least 15 20 times delivering food, taking new orders and as befitting of this place having sat and given her ample chance to get back to me had to ask her AGAIN 15 mins later can I have the bill asap, and as per her reaction, she'd actually forgotten to go and get it leaving me sat unattended. I can accept a restaurant being busy but more importantly the quality of the food here is of absolutely horrible standard on both visits, appearing to be pre packed or frozen and reheated only. The service isnt far behind and needless to say, its last time i'll ever set foot in this or any other Frankie Benny's. You've been warned!"

Niche Restaurant Bar

Niche Restaurant Bar

197-199 Rosebery Avenue London, EC1R 4TJ, EC1R 4UN, United Kingdom

Beer • Wine • Casual • British


"My partner ordered 'fish super ' as a surprise meal because this sounded like a nice GF treat and we like the concept. However i 'm very disappointed so keen to write a review so others realise the online order is nowhere near as good as the restaurant my main reasons are outlined below to help: 1. ParcelForce was used to deliver, the box came 1 day late as the courier claimed to attempt the delivery but we were home all day and no one tried the buzzer or called. The contents were completely damaged despite being well packed in sturdy box and arrived defrosted and at room temperature on arrival. 2. The sauces despite being in circular plastic sealed containers had leaked oil over all other contents so everything was oily. 3. Food wise I was bitterly disappointed and I think this might be to do with the concept of freezing food for too long or even thinking its acceptable to freeze food. The white fish was tasteless, almost like it was old and had lost all its flavour, the chips were soaked in oil and squashed and we threw them out after trying one chip each. Its worth adding we have always wanted to go to this restaurant as its in the neighbourhood always busy but we definitely do not recommend anyone orders food online and personally I will likely never go in to the restaurant now. Added later: Just to respond to this Restaurant 's comment: I tried to call multiple times today, but no answer. Very happy to discuss with you and share feedback and I will try back again tomorow. I do think my feedback is honest, fair and useful for others. Please note the food was not warm, it was fully thawed but cold/fridge temperature and the instructions pointed out that it should last thawed for around 48hours. I wouldn 't want anyone to experience this (and its not just about the damage of the box). Thank you."