Malt Whisky
Memories Of India- Osterley

Memories Of India- Osterley

160-162 Thornbury Road, HOUNSLOW, United Kingdom

Meat • Wine • Curry • Indian


"My family had booked the conservatory area for my hen party. On the day, the owner phoned to check with us in the morning if the booking was fine it was. Then about before we are due to arrive, and my family have...arrived to decorate the room he tells us that we can no longer have it because it has already been booked. Even though we booked it weeks earlier and spoken about it on multiple occasions to check the details. To add insult to injury, the manager also tells us that we changed the date earlier in the week when no one did. Plus management called in the morning to confirm the booking. Then they refused to move the other people out saying it was a wedding occasion but when we arrived, it was clearly a birthday. Furthermore we were then placed in the main area, but my family had spent loads of effort and money on decorations which we simply could not put up. Had we known how shoddy this would be, we could have done it anywhere else. I had about guests some of whom had travelled hours and from many different areas in the country to be there, only to receive this awful experience. The management told us that no one else would be allowed in the main area to accommodate us, again you have guessed it. Yet another lie. About later the tables were full of people and they had clearly not done as promised. The service was also slow, and terrible. The owners of this establishment are awful people. If you have double booked, admit to it and offer a larger discount. Instead they just ruined what was supposed to be an amazing night full of memories through anger and inconvenience. We couldn’t do any of the games or the preparation we had planned. Worst experience with memories of India ever. Do not recommend this place ever."

Luscombes

Luscombes

United Kingdom, South Oxfordshire

Fish • Steak • Pasta • English


"so. for a kick-off, this place has many potentials and is a very attractive and beautifully positioned place, right at the main train of the fair mile at henley on thames. good. that said the experience of our meal was less than satisfactory. After we decided that we didn't want to start and have only preferred a main course, we were surprised that our food came out within 5 minutes after the order and was ploned before us. that's good, but what we were greeted by has given us the feeling that we were back. the 80s with a beefeater art of experience. my friends steak was floppy and looked like something from tesco for 3 pfund and her veg was overcooked and black. with young, trunk broccoli, they only need to blanche for 2-3 minutes, as they wipe very quickly. on my head. this was 4 crevettes, deep fryed with a dressing that was good; no problems there at all and a lacking 1970 style prawn cocktail with super market marie the rosesoße pressed about what had been frozen on the bed of the shrunk iceberg salad. the chips, were stacked on the side and were dry and bleeding to be honest. no taste, and they were probably too long in the many remaining ofenchips. When I came back from the gents, I found my friend who knows the very polite and young waitress that eating was not good at all. that said the ingredients were good, it was how they were cooked and presented. pretty awful. each cook worth weight white how to cook a good steak and present young veg without being floppy and crowned. then we saw the young waitress who left the owner who then went to empty us. I guess she was upset that we had complained. I understand, but this is not professional and shows a significant lack of customer service as home personnel. the barman was polite and we paid quickly. we couldn't get out fast enough."