Classic Margherita Pizza with fresh tomatoes, mozzarella, basil, and a hint of olive oil on a thin, crispy crust.
Food • Cheese • Takeaway • Establishment
"Ordered a large chicken tikka kebab with sauce separate at an extra cost from here and large chips and cheese got home to realise that there was no sauce and the chips were cold… I called to complain and he was so unhelpful and had a disagreement about it then eventually offered to give me my sauce which I paid for after speaking for ages in there own language but said I would need to come along for it and I said by the time I come all the way back along for the sauce my food will all be freezing and I want fresh chips they refused until I asked to speak to manager then he said bring all food back and we will replace it all so I did… I go all the way back along to get my fresh order and to return my food and explained that I was pregnant and can’t have the chicken reheated for them to then give me a donner wrap instead and reheated chips I got all the way home again to realise this and had to go all the way back for my refund! I wasted fuel there and back there and back again and they just looked at us and said it was another mistake shocking customer service and a ridiculous way to treat a pregnant woman"
Pizza • Pasta • Steak • American
"I used to eat here a lot but the food has dropped in standard the double bacon cheese burger had salad which consisted of only lettuce and very little of that the mayonnaise looked like it had been scraped on with a butter knife to give you the least amount possible the burgers were pretty low quality and the bacon was overcooked it look nothing like the picture on the menu. My wife had the pasta which although she ate it all made her feel queasy for the rest of the night so Unless things improve drastically I won’t be eating there ever again it’s a shame because it used to be such a great place and the staff are really nice"
Kebab • Mexican • Asiatic • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Kebab • Cafés • Pizza • Seafood
"Celebrated my granddaughter’s 12 birthday meal at this top class restaurant. Warm welcome on arrival and the gentleman who served us went way and above to ensure it was a meal to remember. This gentleman couldn’t do enough to ensure all our food was cooked to our satisfaction. An employee that the owners should be proud off. All the food was cooked to perfection and the bill was reasonable. I certainly would endorse this restaurant with 10 out of 10 and would highly recommend a visit"
Cafés • Kebab • Pizza • Seafood
"I ordered kebabs for me and a friend last night. when they arrived, they were completely burned and the chips tasted. my friend called them to say they were burned and unusable, but halfway through the conversation they put on him....When he called back to ask for a refund, they said it was not their fault, it was burned and then they began to say that they were closing, so nothing they could do. they didn't even apologize and I paid for eating that we gave to the dog. I'm not fussy, but it was like coal. they must also improve on the salat side. it is missing and no chilis. I will never use this place again. they sent out terrible food and refused to return my money. the most expensive piece of dog food."
Pizza • Italian • American • Breakfast
"personal and service: personal was very friendly, funny, social and very welcoming! we enjoyed our time and had a big laugh. very ingenious main course eating and drinking: eating was okay, the portions were more than generous and the presentation was a little chaotic, but definitiw okay. the chicken and the ribs were sad a little dry, but slightly balanced with the marinade and BBQ sauce. the chips were both soft and crispy and tasted great. the steak after my companion was cooked as desired and tasted amazing. the mood was really cold, everyone laughed, people were nice, the place gave me American vibes funny enough, but the mood was overall very good. dessert: the Belgian chocolate wing cake was super delicious. I liked the creamy chocolate and the overall cake. the presentation of the cake was very nice and served with a smile. the restaurant was clean, the places to sit were good, and the price fits almost to eat. I think it's a little on the high side, but overall good! the water was free, which was really nice! I would recommend a crash here with some friends or even a date. (time for food arrival: 20 mins"
Pizza • Pasta • Steak • Italian
"We'd originally tried an independent place but turned out the great vegan menu on their website was no more available, so last minute trip to a chain. We were served really quickly, and I think their vegan options were different to last time I'd been. I went for lots of vegan cheese options. Nearly £13 for a pasta dish felt a bit much, but it was filling with lots of flavour and loaded with more than just tomato sauce. The dessert was very sweet and rich; I'd share one next time."
Pub • Pizza • Brunch • Italian
"I understand that it was Mother's Day, but a reservation should not have been accepted if there was no possibility of being seated close to the scheduled time. My group of six, including two young children, had to wait by the front door for 25 minutes past our reservation time. We were then instructed to wait at the crowded bar, which was being used as a makeshift waiting area. Eventually, we gave up and left as it seemed like there was no organization or control. The staff blamed the delays on the kitchen, but it appeared that they had lost control of the situation. People were cutting in line and being escorted directly to the bar, with no consideration given to those who had been waiting. It was clear that the restaurant was not prepared for the busy Mother's Day rush."
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Meal Deals • Special Meals • Special Offers • Peri Peri Chicken
Pizza • Seafood • Italian • Lebanese
"We celebrated our anniversary with a meal in Lancaster, and we were not disappointed. To be honest, we usually visit Frankie and Benny's every week for our indulgent meals since it’s our local spot. The waiter was really funny, and the manager was very pleasant. I ordered the chicken parmigiana, while my partner chose fish and chips. I was sad that I couldn't finish my meal because it was such a large portion, but we both enjoyed our dishes. For dessert, they initially brought the wrong item for my partner, but they quickly corrected it. I had the keksteig and karamellsonne, and my partner had the vanilla cheesecake with salted caramel sauce, both of which we absolutely loved. Additionally, we received 50% off through the app, which made it even better, especially with those generous portions!"
Pizza • Steak • Asiatic • Fast Food
"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."
Pizza • Coffee • Italian • American
"Racist Portuguese guy said he is from Madeira named Emmanuel DID not even acknowledge my existence or say hello and started to talking ONLY to my girl and kept going at it as if am not there. she looked surprised why is he not saying hello to me. Worst place I have ever been to. (obviously had to put him in his place) No care at all of their social surroundings. Rude unprofessional staff (Portuguese guy)."
Wine • Beer • Brunch • American
"My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate down and leaving the order slip on top of the food for 8 minutes before a waitress took it away. We have visited Frankie and Benny's many times in the past and have always been satisfied, but this time we were very disappointed."
Cafés • Kebab • Pizza • Mexican
"We brought a group of 60 children and 7 staff members to have dinner at Frankie and Benny's in Peterborough (Fengate) and we were extremely impressed by our experience. It can be challenging to have so many 10 to 11 year olds in a restaurant, but we can honestly say that the 2 hours we spent there were fantastic. The food was excellent, it arrived quickly, was served efficiently, and was absolutely delicious. The staff went above and beyond to ensure that every child had a great time, and the adults were also very impressed. Every member of the staff worked tirelessly, particularly 'Ben' who made a great effort to engage with the children and talk to them. The complimentary Pokémon cards given to the children were a nice touch as well! 10/10 service! Thank you."
Steak • Pizza • Pasta • Chicken
"often call them at the weekend for an all-day breakfast. the caffe is made like an American diner and has a similar theme menu, pancakes, burger, huhn as well as the famous breakfast. the ladies that run the caffe are very happy and friendly, service is fast, eating ready to order cooked. only the problem is sometimes at the biker weekend in the summer it can wait a little for eating recommended."
Kebab • Cafés • Mexican • Seafood
"Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting."
Pizza • Vegan • Italian • American
"After I had a series of bad visits in our local francie and benny filialen, I was reserved to visit. after an evening event in sheffield arena, this was the only place where we could get a table. I can't believe how different it was at our earlier visits in our local. the coworkers were all excellent. they were helpful and dedicated and attentive. we fought to decide what to eat (supply for the waitress who came 3 times to our order as we lasted so long) so ordered to share several dishes. the whole food was hot and served in good time. beautiful crispy fries. the chicken parmigiana was huge and served both with a good part of spaghetti and fries. very tasty and a good coating of brotkrust with exactly the right amount of sauce. really enjoyed the bacon kartoffel skins and acid cream. my daughter had a burger who looked very nice, but she totally defeated her when it was quite big. I was honest about the quality of food and how different this experience was for others. we had a couple of cocks. the blueberry crucifixion was amazing. really refreshing and a nice fizz. the prices of the mocktails felt very reasonable, and a good selection on the menu. perfect for drivers or non-trinkers who want something more beautiful than a soft drink. a very pleasant meal and excellent evening. still shocked how different and inconsistent 2 restaurants can be from the same chain. we'll see you next time in sheffield. well made frankie and benny’s entertainment center"