Mint Chocolate Chip Mint Chocolate Chip
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34

34 Grosvenor Sq (entrance on South Audley St), Mayfair W1K 2HD, W1K 2PA020, United Kingdom

Jazz • Wine • Fish • Steak


"a first visit in this restaurant in plüsch mayfair. at the arrival they were warmly welcomed and welcomed by friendly staff. full marks here. they were properly sitting and served with a basket of different miniskule brot with butter. not sufficient for a table of 6. no refilling or even asking if one was required. a lot of drinks were ordered before eating. it took 3 requests for the drinks to finally arrive, although the bottle sparkling water was very fast. for the net I ordered the set roast beef sirloin lunch and possibly this would have been a very fine meal. there was a pretty waiting time until the main thing is served. the 2 slices of bark and the yorkshire pudding and crusty bratkartoffels looked very well presented and appetizing, although the bark was intermittently fat and chewing – with gristle somewhere in there. very disappointing in the did and out of the perceiving of the customer, this type of bark corresponds to a thing, and that is cheap / bad quality bark meat. they get 2 slices of roast beef and they would hopefully expect to eat the bark meat without fat and chewiness and it was certainly not warm or hot. the yorkshire pudding was large and airy, but was cold and probably left to lie after boiling. the brat potatoes were crunchy, but much too salty. the selection of vegetables was in order, but they were served stingy portions as they were divided under 3 beef diners. a bit misleading, as the picture of the Brat dinner would recommend that they get individual portions of side-narrow. after lunch I needed a 2 draws of ice much. the ice cream flavor was good, but the 3 pieces were very simple and could not justify this amount. I have the tasty with celestial and lemon curd sauces that were nice to taste. the restaurant was full with a good ambiente and the exit itself is very nicely located in a very expensive and plush area of london. that was, if I had expected a high-quality meal that I feared was not the case. the overall experience was expensive and in no way was it a good value for money. No one makes it to pay more than usual to go and eat, but at the same time they expect to get quality!"

Scoopz Ice Cream

Scoopz Ice Cream

25-27 West Nicolson Street, EH8 9DB, Edinburgh, City of, United Kingdom

Food • Store • Seafood • European


"I have been a customer of scoopz for over 10 years. Tonight has got to be the worse service ever. I am honestly so angry and so upset because I enjoyed coming to scoopz. After tonight I will no longer be making my services available. The new staff member has no idea on how to handle customer service. There were two ladies in work tonight and one was a blonde girl the other with long ginger hair. The girl with ginger hair was really not bothered in the slightest she took 15 minutes to make one milkshake (no exaggeration). Despite the long queue outside she carried on taking her time. In the space of 30 minutes of me waiting in the queue she lost out on 15 odd customers who decided to walk away due to how slowly the line was going. I waited in the queue for 30 minutes and when it hit 10.30pm the ladies promised they will still serve the customers who had been waiting. When we finally got into the shop the ginger girl said that she was no longer making milkshakes and they had to go home. She did not care that because of how slowly she was working people were waiting so long and despite being so patient only to be told after 30 minutes of waiting that she will not serve us. I am so outraged and never experienced something such bad service in my life. I get the ginger girl was new and this is why we remained patient. However, 10 years in the customer service industry I do not think she should be carried on being employed. She has lost so much business today and lost so many customers in one day only to think how much she is tarnishing your reputation. I came for a milkshake, waited 30 minutes to be told they are closing when they knew we had been waiting. I will no longer be going to scoopz and urge the rest of you to save your time too as it is not worth it. So upsetting."

The Vanbrugh

The Vanbrugh

91 Colomb Street Greenwich London, SE10 9EZ, United Kingdom

Pubs • Meat • Beer • Cheese


"they enter the pub and so we stood at the bar and waited to be recognized. employees get drinks for customers at the bar and not even a simple “Hello” or reinsurance that they knew we were waiting. after almost minutes I asked. the barmann when we waited at the right place for the restaurant. he suddenly said, “Have you booked?” I confirmed that I and the time. we went to us and then went away. Paper menus on the table, no drinks menu at all. menus were left on the table, maybe this is a Kovid measure and they intend to throw away the paper menu, seemed just strange and no explanation given. kellnerin appeared a short time later asked what we wanted to order. I've seen it in a hurry to ask to shoot. drinks arrived, a drink was wrong, no big thing, it changed without problems. we all had the chicken roast and the meat was really delicious, no problems there. the veg consisted of less than one tablespoon of cauliflower, a single carrot strip and two small discs of papageiens. very small bratkartoffels and were tante bessies ofen ready to sort or similar certainly not a cooking quality or homemade frying. the gravure was well flavored and delicious. after the meal was laid on the table, the waitress disappeared permanently. the water that had been demanded for the table did not arrive. the waitress was not near enough to ask at any point. halfway through the meal, from us our drinks had ended and looked around again and again to order another, but no incident. No one came and asked how the meal was or whether we needed anything. who I think was the manager or owner was very attentive for two ladies sitting a few tables away and seemed to impress them. they did not seem to be aware of any other guests in the opposite and had their flashers fixed. the table next to us was a group of people, the limited space made it very loud (not really someone to blame), but it was difficult for us to talk to each other on the table when we were in the competition to hear. we finished our meals and sat for about minutes waiting for the staff to notice. the waitress catches the place of my boring expression over the room and came by and asked if we were done. at this point more drinks were offered, which we rejected. we had also removed the idea of dessert and so ordered only a child with us. ordered a cappuccino, that came and the barman asked who ordered it. when the person laid his hand, the barman leaned over the table, whereby a second person had to move her chair back, on the one hand, because it was so rude to lean so tightly and on the other hand over someone because there was the danger of having a hot drink over the head. to move the table to the person that is served, seems not to have been taught to the staff. two packs of white sugar were sat casually on the table. the drink was lukewarm and badly made. brown sugar was demanded when the dessert of the child arrived and that was given. the dessert was brought to the child (alter with the instruction “not touching the plate it is really hot” I moved the plate for him and it was tasty hot after having been whipped around in the microwave to warm the brownie I suspect. fortunately, he is a child who is not impulsive and has no special needs and therefore would not attack a plate, but much more thoughts should be given to safety, in particular safety of children. change the plate would have taken seconds before serving a child. the waitress then disappeared again and we looked at how he had to stand up and go on looking for waiting staff. we were finally asked if we wanted something else and politely said that the bill would be enough. a service fee has been added to the bill. after the discussion, we decided (for the first time in my case) to draw the complaint from the bill. I said the waitress that politely and said that unfortunately this evening did not go well. her answer was: “OK, thank you” took the payment and went away. there was no attempt to apologize or ask what made us feel like that. then we put on our hands and made us to the door. ignored by the waitress who either do not check whether we go or not interested. the manager/owner was right at the exit and did not try to say goodbye or even thank her for her need. really is a scandal and in the right hands could visit and enjoy a wonderful place."