Phone: +441916030777
Address: Newgate St, Newcastle Upon Tyne, United Kingdom, Newcastle upon Tyne
City: Newcastle upon Tyne
Dishes: 35
Reviews: 18
Website: https://heavenlydesserts.co.uk/
"Additionally, the menus were taken away after we ordered, leading us to ask multiple times for service when we wanted more drinks. We also didn’t receive enough napkins—only two for six people. The cutlery was scattered in the center of the table and there wasn't even enough for everyone, so some had to share a fork for their ice cream. Even though I had made a reservation, the table wasn’t set up properly, which forced the host to rearrange tables. It seemed relatively quiet, so I was surprised by the disorganization. Overall, it was not the experience I had hoped for at Heavenly Desserts."
Menu - 35 options
All prices are estimates.
Crepe
Thin delicate pancake filled with a choice of sweet or savory ingredients, perfect for breakfast or dessert.
Gelato
Creamy and smooth Italian-style ice cream, available in a variety of rich and delightful flavors.
Brownies
Rich, fudgy brownies packed with chocolatey goodness, perfect for satisfying any sweet craving.
Salted Caramel
A sweet and savory treat with rich caramel infused with a hint of sea salt, offering a perfect balance of flavors.
User
overrated
Address
Reviews
User
they enjoy the gloomy and a great choice, out.
User
Amazing service and brilliant food! Highly recommended
User
Really lovely place with great staff. Will definitely return when I'm back in newcastle
User
They had a special selection for the election. I chose the affogato and the gelato, both of which were delicious!
User
Good food and lovely presentation, as long as you don’t mind waiting a couple of hour and that is no exaggeration either. Would definitely go back, hopefully their service has improved since this booking.
User
Service was very slow. Our waffle was made and sat out on the counter for a while , which was then served to us cold. I told there server and he apologised and made us aware it would be a long wait for a fresh one. He then offered us 25% off the bill. After this, our cookie sundae arrived and was filled with burnt cookie pieces which made it absolutely inedible. Not an enjoyable experience.
User
The service was exceedingly disappointing. After being seated, we were ignored for more than 20 minutes until a manager finally sent a waiter our way. We placed our food order but then had to wait over an hour for our meals, and our drinks took 35 minutes to arrive. The manager attributed the delays to a new system, but as I observed other orders being served, I found that hard to accept. Eventually, the manager decided to cover our bill due to our unpleasant experience, which was a nice gesture. However, I am quite unsure if I would return a second time.
User
Additionally, the menus were taken away after we ordered, leading us to ask multiple times for service when we wanted more drinks. We also didn’t receive enough napkins—only two for six people. The cutlery was scattered in the center of the table and there wasn't even enough for everyone, so some had to share a fork for their ice cream. Even though I had made a reservation, the table wasn’t set up properly, which forced the host to rearrange tables. It seemed relatively quiet, so I was surprised by the disorganization. Overall, it was not the experience I had hoped for at Heavenly Desserts.
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
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Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.
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High Tea A delightful afternoon experience featuring a variety of fine teas paired with an exquisite selection of finger sandwiches, dainty pastries, and freshly baked scones served with clotted cream and jam.
Amenities
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Amex
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Cafe
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Takeout
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Visa Card
