Mixed Leaf Salad (V)
Zizzi West End St. Giles

Zizzi West End St. Giles

8 Central St Giles Plaza London, WC2H 8LA, WC2H 8DF, United Kingdom

Pizza • Pasta • Italian • Burgers


"We made a reservation for 5:45 pm for a pre-theatre dinner, thinking we had plenty of time. However, when we arrived, there was no one to greet us at the door. Two members of our party had arrived before us, so we started making our way to our table. A staff member gestured for us to go back and wait by the door, but made no effort to come speak to us. After realizing we had a reservation, he stopped motioning for us to wait. We waited a long time for someone to take our order and had to ask for assistance. We finally placed our order around 6:15 pm. The drinks were brought by a confused waiter who asked if he had brought all the drinks we had ordered. There was no sign of the food even half an hour later. When we inquired, a waiter informed us that the food was on its way. Ten minutes later, when we asked again, we were told the food would arrive in another 10 minutes. This meant the food would not be served until after 7, when we had theatre tickets for 7:30. They never informed us that the kitchen was running behind schedule. They did not charge us for our drinks, but our family dinner and my son's birthday celebration were ruined. We had to quickly find a sandwich to eat so we would not be starving at the theatre. It may be suitable for a leisurely evening, but an hour and a half clearly was not enough time for a meal at this restaurant."

Pizza Hut

Pizza Hut

67 Sidwell Street, EX4 6PH, Exeter, United Kingdom

Pizza • Lunch • Italian • American


"Terrible customer service experience!!!!! 17/11/2022 I ordered pizza deal tonight from sidwell street outlet. The driver called to find out directions which I gave him but clearly he was somehow confused or not listening or distracted. He hung up on me, I called the outlet and spoke to a person called Carmen who displayed appallingly shocking customer service 1. She accused me of being rude to the delivery guy which I wasn't, she couldn't say exactly what was rude that I said to him 2. Then she threatened to hang up on me because I was rude to her...apparently I was raising my voice at her. Something I could also accuse her of as she was strenuously accusing me of rudeness to the driver. 3.When I told her their customer service was appalling considering her accusations and threat and not even thinking she should listen to my view she said the driver has hearing impediment and couldn't hear me and so was not comfortable to deliver to me... quickly changed the story from me being rude to the driver not feeling comfortable to deliver to me 4. Probably the worst of all, when I asked for her name and she told me and I spelt it just to be sure I heard right, she burst out laughing and commented sarcastically that I got the spelling right!!! That was so disrespectful!! They totally ruined the evening for our guest who we ordered the pizza for. TBH I am actually scared of eating the pizza, how do i know she has spat on it?"