Pizza Hut Delivery - Menu

49-51 North Station Rd, CO1 1RQ, Colchester, United Kingdom

🛍 Pizza, Drinks, Cheese, Desserts

3.3 💬 1016 Reviews
Pizza Hut Delivery

Phone: +441206715020

Address: 49-51 North Station Rd, CO1 1RQ, Colchester, United Kingdom

City: Colchester

Menu Dishes: 35

Reviews: 1016

Website: https://www.pizzahut.co.uk/?utm_source=google&utm_medium=listings&utm_campaign=YEXT&y_source=1_MTEyMTI1OTctNzY5LWxvY2F0aW9uLndlYnNpdGU%3D

"I had the worst service experience at this restaurant. I placed an order online for delivery at 12:30 (ordering at 11:45), but by 12:45 the pizza still hadn't arrived. I tried calling the restaurant multiple times, but the phone just rang for 2 minutes before cutting out each time. It was incredibly frustrating that they wouldn't answer the phone at all. I had to contact the restaurant in Colchester to ask them to find out where our food was. Eventually, the pizza arrived an hour later than expected and without the extra garlic dip that we had paid for. I tried calling to complain, but couldn't get through. I asked the delivery driver to have the manager call me, but I'm not sure if I'll ever hear back. Overall, I was very disappointed with the whole experience."

unhappy066 unhappy066

The pizza is freshly cooked nice and hot and a good variety Pizza Hut never fails to deliver what we expect

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Reviews

unhappy066
unhappy066

Super tasty pizza, delicious garlic bread, excellent stuffed crust was very pleased and thoroughly enjoyed it.


Q5585XHrebeccag
Q5585XHrebeccag

We are frequent customers of Pizza Hut Delivery and always receive excellent service, even over the phone. Cassia is particularly accommodating and enhances the overall experience. We love the atmosphere created by the staff.


T2223GOwaynem
T2223GOwaynem

I'm a regular at pizza hut and always enjoy ordering in with family, a lady called Kazzia took my order over the phone (a long order! and she was super friendly, incredibly polite, with great customer service skills, the food was great as always. Very pleased all round. View menu


Justin44ty
Justin44ty

I have ordered from this restaurant multiple times and each time I am disappointed. They promise delivery within half an hour, but it always takes over an hour. Today, I placed an order at 12:00 for delivery at 6:30. According to their online tracker, the pizza came out of the oven at 6:20 and they just now arrived at my door at 7:08. I highly doubt the pizza will be hot or even warm at this point. I can guarantee that I will not be ordering from them again.


Tom
Tom

I placed the order online and the delivery time said hour and half. I called up to cancel the order and the man on that answered straight away accused me of swearing and hung up even though i was very polite and had literally just asked to cancel the order politey. The man then hung up and wouldnt pick up the phone anymore. I have been a customer for a long time and was completely shocked by the individuals behavior. please review the calls at 8:00-8:15 at the northstation road restaurant.


Andrew
Andrew

I asked for the veggie pizza as part of the £5 deal but I asked if I could have it without the mushrooms, the person serving me then said that if I didn't want mushrooms I would have to pay full price as the £5 pizza deal is only for the veggie pizza as it is. This suggests the pizzas aren't made fresh otherwise I have no idea why you would refuse to not put mushrooms on I haven't asked for anything extra I've purely asked for something not to be placed on. The staff are also quite rude and the service is slow View menu


alisonx212
alisonx212

I ordered a pizza delivery at approximately 1200 and chose the delivery time to be around 1pm . I called at 1.35pm as I still hadn’t received my order and I had a hungry child waiting for lunch , to be told the traffic was bad , I confirmed with a friend who was out and infact the traffic was normal . I could tell the male on the other end of the phone was flustered and staling for time . My order arrived at 1356 hours almost 1 hour late nearly 2 hours from the point I ordered it . No apology . Very very disappointed ! I’d advise anyone to use another pizza establishment around lunchtime as Pizza Hut clearly can’t fulfil customers orders Only gave one star as no option to give none


dmbrennan01
dmbrennan01

So after waiting 80 minutes, my order arrived. Delivery driver not bothered, no apology, I was assured the food would be hot as he had just left the shop. Well that was nonsense, pizza was freezing cold and rock hard. Cookie dough was hard and cold. Ice cream was totally defrosted and the 3 for 99p dips didn't arrive. After a hour of waiting I called the store over 10 times no answer. Once food arrived, cold... called again many times no answer. So I called back another 2 hours later to speak to the guy working, he was rude, no apology and told me its not his problem, hes working alone.... he said he didn't have time to answer the phone to me. Called customer services, got my refund but no c...


834christys
834christys

I had the worst service experience at this restaurant. I placed an order online for delivery at 12:30 (ordering at 11:45), but by 12:45 the pizza still hadn't arrived. I tried calling the restaurant multiple times, but the phone just rang for 2 minutes before cutting out each time. It was incredibly frustrating that they wouldn't answer the phone at all. I had to contact the restaurant in Colchester to ask them to find out where our food was. Eventually, the pizza arrived an hour later than expected and without the extra garlic dip that we had paid for. I tried calling to complain, but couldn't get through. I asked the delivery driver to have the manager call me, but I'm not sure if I'll eve... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal! View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.

Amenities

  • Takeout
  • Delivery
  • menu

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