Juicy beef patty topped with sauteed mushrooms, melted Swiss cheese, lettuce, and creamy aioli on a toasted bun.
Drinks • Burgers • Desserts • Fresh Juices
"I have never been so full in my life. Despite the negative reviews, we decided to give it a try. The burgers were tasty and the serving of fries was enough for three of us, along with cheese curds and macaroni and cheese. Although they forgot my smoothie, I called and the driver quickly returned to deliver it. This place is amazing and we will definitely order from here again. Ignore the negative reviews!"
Coffee • Italian • American • Ice Cream
"**Meal Type:** Dinner **Price per Person:** £10–20 **Food Rating:** 2/5 **Service Rating:** 1/5 **Atmosphere Rating:** 2/5 I recently dined at this restaurant for dinner and had a rather disappointing experience. The food was below average, earning only a 2 out of 5 for its lack of flavor and presentation. The service was particularly disappointing, rating just a 1 out of 5—our server seemed inattentive and unwelcoming. As for the atmosphere, it felt quite underwhelming, deserving a rating of 2. Overall, I was not impressed with my visit and wouldn't recommend it."
Pizza • Offers • Meal Deals • Pizza Meal Deal
Kebab • Mexican • European • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Pizza • Pasta • European • American
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Wine • Beer • Brunch • American
"The service was excellent."
Kebab • Asiatic • Mexican • European
"The meal at this restaurant was very disappointing. The food was cold, even after we tried to warm it up again, and the same was true for the dessert."
Drinks • Burgers • Waffles • Desserts
Italian • American • Breakfast • Vegetarian
"The food was delightful, and the service was excellent. As someone with a wheat intolerance, I requested the gluten-free menu that Franky and Benny's provides, and I was pleasantly surprised by the options available."
American
"I turned to my husband, frustrated, as it was now approaching 8:05. He glanced at me and said it was only 8:01. I insisted it was 8:05 according to my watch, but he leaned toward the register and insisted it was 8:01, displaying a rather sarcastic attitude. I don't expect this level of rudeness from restaurant staff. When he finally came to seat us, he asked how many children's menus we needed, despite our reservation clearly being for five adults. This only added to my discomfort, and even my daughter noticed how sarcastic he was. I believe he needs training in customer service. I felt like taking my family and leaving, but I didn't want to ruin their outing. This whole experience has made me reluctant to return, which is disappointing since we've been dining there at least three times a month for several years."
Salad • Burgers • American • Portuguese
"visited Nandos on 11/04 with my family for my mother’s birthday meal and family from wales and Portsmouth we’re down with us too to join us for their first nandos and the staff there are disgusting, the behaviour was appauling. When we first arrived we were greeted rudely by the staff member Beck. She spoke down to us and told us we are unable to be seated or served even though there was multiple empty tables and enough space, the manager Alex was then called over who again was very rude. He too said we can’t be seated but could if we was split into 3 groups which made no sense considering how many spaces were available. We were also told they close in an hour but were able to seat us at 9:30 which made no sense considering that was an hour after we had arrived. Beck was very condescending and rude and Alex was disgustingly rude. We then decided we will order take out. While order take out our cousin confused one of the members of staff with one of our family members saying ‘oh there he is , he’s just speaking to the manager’ and we said that’s not him he’s outside and we just laughed at how she got confused. We then got up to order and as we were in the queue Alex then came upto us and said we were being refused to be served and kicked out. We were very confused as we had not done anything and he had then accused us of pointing at staff members and laughing. This was disgusting as we would never ever do something like this. He would not let us speak and kept telling us we had to leave and get out and nothing was going to be done. I said how disgusting it was to be accused of laughing at staff members, what kind of people do you think we are. He did this in the middle of the restaurant for everyone to see making us feel humiliated and this is something I did not expect from nandos. He raised his voice and was very aggressive and patronising. As someone who is taller than me he enjoyed standing infront of me to show he was taller than me to intimidate me and this was very patronising and disgusting I felt the need to take a step back. The way I have been treated and spoke to was appalling. After this experience with nandos I will be telling friends family and posting about this on social media to make people aware of how Ashton Moss nandos treat people and how Nandos staff treat people. This was humiliating and disgusting and I feel embarrassed about this. This is my local nandos and this made me feel very under valued as a very loyal and regular customer. I would have never expected this from a manager or front of house staff. Absolutely disgusting. This experience has completely ruined my mothers birthday meal and you ruined her whole day. She left upset and honestly I left in tears after the way I was spoke to by management Alex."
Cafés • Kebab • Italian • European
"Although we have been to F and Bs before we were disappointed this time round. Firstly the attachment highchair for my son, although the right size and nice to have him at the table was quite dirty. As it was made of canvas it would be hard to clean and did have a smell to it. The restaurant itself was very noisy and we had to really shout to hear each other at our table. The service however was good. Polite and prompt. However most disappointingly was that my wife discovered an inch long metal shard in her food! Staff apologised and made some fresh food but understandably she wasn’t too keen to eat any more and I was concerned what my children had eaten as this had a similar spaghetti dish. I would certainly think again before rebooking. Shame"
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
Juice • Asian • Italian • Japanese
"Overall Average food with below average service. Sat down and given drinks but no large beers only small. Took a while to take order for food even though was not even 6 tables full . Food arrived and was okay. At 15.99 a pizza you expect it to be worth it but was just average. Desserts didn't come out together. Asked for bill, no free kids meal deducted so asked waitress to amend and also blue light card. Waitress disappeared and never came back then other waitress appeared to be told we can't use blue light card with kids discount. By this time was just ready to leave so paid and left. Won't be returning. Plus don't take cash too"
Cafés • Asiatic • Mexican • Fast Food
"The reservation wasn't acknowledged, so it wasn't in the system. Luckily, there was a table available, but this could have been an issue if the restaurant had been busier. The server approached us to take our order before we had even taken off our coats, yet it took over an hour for our food to arrive. After we got the bill, we also had to wait a long time to settle the payment."
Pasta • Pizza • Steak • Italian
"The food in this Frankie and Benny's is probably the best I've had. Even better than the London restaurants. The BUT is that the service lets it down.. it's very slow. I totally understand that it gets busy and we unfortunately went at a very...busy time, it just seems like the place is very under staffed and Its not fair on the staff that are working their butts off trying to serve and keep everyone happy in a huge packed out restaurant. Our waitress was lovely, although very clearly stressed and running around like a headless chicken all evening she still had a smile on her face and still kept a sense of humour. She was very welcoming and friendly sadly we didn't get her name so I can't give a shout out. Back on to the food it was incredible. SO nice! We shared a started of Mozzarella sticks and meat balls Al Forno, the sauce was really well made, full of flavour, definitely would recommend. (pork meatballs not beef though, just a heads up). The main course came, piping hot and again, full of flavour. Probably the best burger i've had in a while. I hate when you get served a beef burger and its dry. This was defintely not dry it was lovely. Can't comment on dessert because we didn't have time as we were heading over to watch a movie at cineworld and we were just too full from the starter and main courses. The portion sizes were just right. The cocktails were really good too. We also had a shot of Limoncello, which was suggested by our waitress. I enjoyed, sadly my boyfriend found it a bit hard to swallow lol. Will 100% be returning. We had a great evening. Thank you."
"Great restaurant! The service was excellent, and our food arrived promptly. Everything we ordered was delicious."
Kebab • Sushi • Mexican • European
"Ordered through Deliveroo at 6:20, estimated arrival was 7. Got to 7:15 so I phoned in and a woman told me it was on the way, while on the phone the delivery status changed to being delivered (obviously changed it whilst I was in the phone). I live 10 minutes away, got to 7:15 and still no food so rang back and the same woman said it’s 5 minutes away and promised that I would get a refund if it wasn’t, saying that it was because of traffic (new years day literally no traffic at all). I waited 10 and phoned back she said 2 minutes, at this point I’m annoyed and said she’s obviously lying and my son goes to bed soon so if it’s not on the way just tell me as I need to sort him something. She said it’s literally 2 minutes. I don’t believe her so I cook him something, gets to 8:15 and I phone to ask for a refund, a man answers and tells me the delivery driver had broke down, I said fair enough but I’ve been phoning you for an hour, it’s apparently been on the way for an hour so I think your lying either about my food being on the way at any point, or about how long you’ve known about the driver being broken down to try and keep my money. He says he’ll issue a refund, I thought that would be that but 2 hours later I check my Deliveroo account and see that no refund has been issued. I contact Deliveroo who sort it for me but also tell me that none of their drivers had broken down that evening. I made a complaint but doubt anything will happen. I’ve no idea why my food wasn’t delivered but being lied too for over an hour while I could’ve just ordered something else really peed me off."
Wine • Steak • Vegetarian • Steakhouse
"We have been seated at the coldest table next to the Window , close to the kitchen. It was my mums birthday and we did make staff aware of it. Nobody have done check back when we had our starters which were not the greatest....We have waited for mains over an hour, nobody gave us cutlery after we had our starters , we were have to request. When we did that , the girl with dark blonde hair rolled her eyes on us. My mums majito was most of it ice , she couldn’t drink it , we asked for another one instead with no ice and in a smaller glass. The manager ignored our request and bought a drink to the table in the same long glass with full of soda that my mum couldn’t taste alcohol. The noice level was way to high the chefs were shouting and constantly complaining that none of the staff taking food. The entire our service was spoiled. Additionally, nobody asked us if we have any allergies. My brother had a burger with a spicy mustard which is not specified in a menu, myself I am allergic to spicy. Theoretically I could of been the one who tried the burger to check if child’s food is warm. They lucky that I didn’t. over , neither the waitress or the manager haven’t introduced themselves to us and it makes sense now. Overall , we wouldn’t recommend the place. Too pricy for a horrible service."
Grill • Pizza • Steak • Cheese
"I visited Allium to pick up two pizzas to go, and the entire experience was a disaster from beginning to end. Although the restaurant was empty, I had to wait about 30 minutes only to be informed that they had no pizza boxes for takeout. Instead, I was offered the option to carry the pizzas on plates down the street. So, we opted to dine in. Honestly, I think frozen pizzas from Iceland would have been a better choice; they were awful. The crust was as hard as cardboard—probably frozen beforehand—with just some extra cheese thrown on top. This definitely doesn't reflect the quality of a top chef!"