Frankie And Benny's

Harvester Leisure Park, Crawley, United Kingdom

🛍 Pizza, Pasta, Steak, Italian

3 💬 3267 Reviews
Frankie And Benny's

Phone: +441293554910

Address: Harvester Leisure Park, Crawley, United Kingdom

City: Crawley

Dishes: 35

Reviews: 3267

Website: https://frankieandbennys.com

"After sitting for 20 minutes without a drinks order we were asked if we were ready to order our food. We said no and that we hadn’t ordered our drinks yet. The staff were very apologetic so we were hopeful that would be that. Sadly...not as the drinks took another 20 odd minutes to arrive. After a long wait for the food as well the burgers were nice, but the fries stone cold. We asked what the problem was and they said they had internal issues and our server hadn’t had a break in 10 hours. We won’t be going back. Clearly they can’t cope in that particular restaurant. I’m sure other Frankie and Bennies are fine. Just not the Crawley one sadly."

Menu - 35 options

All prices are estimates.

MelanieQ MelanieQ

I had a fantastic meal with a close friend. The staff were friendly and attentive, and the food was delicious.

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Reviews

BarryA
BarryA

We all had a delightful lunch at the restaurant with excellent service, and no complaints were had by anyone in my group.


User
User

Busyish lunchtime, seated and served quickly. Server was friendly and helpful. Food was horrendous. I had the pizzlunas and a burger. Not sure how they can serve the pizzlunas, they were revolting and the burger was flavourless, didn't help that the chips were lukewarm and...stale.


User
User

what a last of müll! cold eggs! toast, which is unedible and soggy after being drowned in the cheap water beans that were thrown over the whole plate! dry leather over boiled old speck! black pudding, which resembles a hard coal. £20 completely...used! now for some decent eating elsewhere to pay.


User
User

I had a quick bite before a movie. the service is completely covered and do not seem to recognize any patrons. I had a steak salad that was pretty good. my wife ordered a 10 pizza. the pizza looked badly constructed as done in the dark. it tasted bad too. the service was terrible. the steak salad has actually increased the overall rating.


User
User

we use here always for dinner when they are close to flying the next day, service is always good, eating is in the rule excellent, parking is sometimes a pain, but in the rule you will find a place within minutes, its in a busy complex with cinema and restaurants, with. here before an early morning flight, always feel filled the next morning, so cant do breakfast at the airport.


User
User

stop faster in front of a movie. all other food packed, but this empty. looks like a typical American cabin style dinner. in front of the house personal friendly and welcoming. Pasta dishes were bland, I had better finished dishes....Meatballs about herbed and pizza was missing substance. starters have never arrived. our server halfway through our network, but no sign of it. the starters were paid and left. first I decided not to leave a tipp. shan is not visited again.


Mark
Mark

I recently dined at this restaurant and found the service to be friendly and the ambience pleasant. The starters and main courses were delicious, but I found the desserts to be overpriced for the portion size. Other restaurants in the area offer better value for desserts. I also noticed that Frankie Benny's tends to load up on whipped cream, possibly to compensate for the smaller portions. If they don't improve, I will likely opt for dessert at a different establishment like McDonald's for an ice cream instead.


makeshiftuk
makeshiftuk

If you’re booking F&B’s via open table on the same day you plan to attend don’t bother. Upon arrival the manager launched into an “I Hate Opentable” spiel because he doesn’t have time to check bookings as they occur in real time. Food good, value for money good. The restaurant manager served us he’s got serious issues. The amount of times he told his colleagues he was ‘too busy’. Blasé, disinterested, rude. Does my burger come with fries, I asked? “Err yeah, did you not look at the picture?” The guy properly needs a slap or a surprise visit from head office. Total muppet!


User
User

After sitting for 20 minutes without a drinks order we were asked if we were ready to order our food. We said no and that we hadn’t ordered our drinks yet. The staff were very apologetic so we were hopeful that would be that. Sadly...not as the drinks took another 20 odd minutes to arrive. After a long wait for the food as well the burgers were nice, but the fries stone cold. We asked what the problem was and they said they had internal issues and our server hadn’t had a break in 10 hours. We won’t be going back. Clearly they can’t cope in that particular restaurant. I’m sure other Frankie and Bennies are fine. Just not the Crawley one sadly.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Amex
  • Seating
  • Free Wifi
  • Visa Card

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