"Shocking Customer Service Experience Cannot Recommend Tonight we are hosting a gathering at our home in Yalding with eight friends and decided to try Zarda after not using them for years. Unfortunately, the experience was incredibly disappointing. When we called to place our order, the employee who answered the phone seemed to be struggling with their system. Our phone number wouldn't register, and they couldn't find our information. Despite providing our phone number three times, the employee's tone became increasingly angry and frustrated, as if it was our fault that their system couldn't locate our details from our mobile. We asked if they could simply add us as new customers, but the employee was clearly unwilling to help and seemed disinterested in our order. At this point we have not given him any additional information to manually add us or try. We suggested trying another establishment if this is being to difficult, the employee actually agreed, which was shocking to us. We strongly recommend avoiding this place. Save yourself the trouble and choose another restaurant instead."
