"I have been here 4 times in the past 2 weeks, usually service is great, I wanted to treat my cousin to some dinner and a drink after closing my art show nearby. I ordered food which is always lovely, we ordered ginger bread sake, they bought it to the table, I asked them for two glasses instead of one which they initially gave me. After finishing our cocktails I went to pour out the sake which had nothing in it, I told the staff that and they took it back to the Asian lady with short black hair at the drinks counter who I’ve encountered a few times and was very friendly in the past. She proceeded to say I drank the sake in front of everyone that’s why there was no liquid in there right in front of us numerous times, I felt embarrassed, there is absolutely no reason at all why I would do that especially on a table that faces her directly. The staff I told smelled the cup there was no smell considering the ginger bread alcohol scent they would have smelt if it had been in there. Even the shot glasses, the little bit of liquid that came out one of the staff members dipped her finger in it and tasted it she said it was water point proven) . They in my opinion looked afraid go against her and I heard one of them tell her not to worry about it. Maybe she’s a manager? And I found it extremely horrible that she would not look me in the eye but continually accused me for drinking the drink to the staff and that I was trying to request another for free. She was shaking her head like she wanted me to feel shame for something I didn’t do. It really ruined my experience, especially with my cousin who doesn’t travel due to a back injury she ended up blaming herself for bringing bad luck to a place I went to many times. She offered ‘another drink’ as if I drank the first, I ended up saying to just forget it and told them to take it off the bill. Next time ‘COWARD’ who couldn’t even look me in the eye or smell the glass, get security cameras installed or if you have them check them. I left feeling crazy to be accused of something I didn’t do and feeling embarrassed by something that could of been rectified easily and professionally."
