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Jamies Suffolk Lane

Jamies Suffolk Lane

2A Suffolk Lane London, EC4R 0AT, EC4R 0EU, United Kingdom

Hotels • Cheese • Drinks • British


"I work really close to Jamies and have come in for lunch a few times. Last night a friend and I went in for drinks after work, the manager served us initially and we ordered gin and tonics he said that doubles were...only but we confirmed we wanted singles. All fine. We took it in turns to get drinks and after the first drink would only get tonic to share. On my round at the bar I was served by one of the barmen and I asked for silent pools and tonic I had my card out ready to pay and he mumbled the price and very quickly tapped the machine next to my card, before I could properly look at the price and I was concerned that he had over charged me, so I asked for a receipt. The barman instantly became defensive and annoyed about the fact I'd asked for a receipt and on observing the receipt he had charged me for doubles I told him that I had not asked for doubles he shrugged his shoulders and smirked, I said again that I never asked for doubles, he said you are having Silent Pool gin they are always doubles and I told him that was absolute rubbish because my friend and I had been drinking singles of Silent Pool all night. The barman got very defensive and poured the drinks away, poured new drinks and said I would have to speak to a manager, so I waited. He then served someone else. A couple of minutes later I asked have you called the manager and the barman said no I said that I was waiting there until I saw a manager the barman then got the card machine out tapped in and told me to tap or insert my card I asked how I know that is a refund and that I'm not being charged a further he then cancelled the transaction and re-entered and this time it said refund!! I tapped my card to retrieve the refund and the card machine then required a managers pin to authorise it the manager then happened to pass by I told him that I had been charged for doubles that I didn't ask for and was waiting for my refund. The manager was very efficient and asked me exactly what it was I ordered and instantly refunded me the correct amount Absolutely awful barman hoping to overcharge drunk people hoping they wont notice and then when caught tries to refund you less than what you are owed. Even though the manager was kind and helpful, I dread to think how many other people this happens to and perhaps don't notice very dishonest way to behave. I will never go back to Jamies for lunch or a drink and will advise my friends and colleagues to go elsewhere."

The Oak Tavern And Tap House

The Oak Tavern And Tap House

135 High Street, W3 6LY, Sevenoaks, United Kingdom

Sushi • Cafés • Pizza • Asiatic


"Went for lunch on Saturday with my husband and sister in law. Have been to this pub quite a few times and although the service has never been fantastic I was shocked at how bad it was. The last time we came (a few months ago) it was awful but we said we would give it another try as the food is nice and it’s a good looking pub. We were shown to our table and 10 mins later no one came over. There was no staff in the restaurant part at all for the whole meal. Had to go to the bar and ask to order, was told someone would be with us in 2 mins. 5 mins later a girl came to take our order. Bit of a side point but you wouldn’t know she worked there as she was in ripped jeans and a strappy top (not really appropriate). Food came out in acceptable time. 2 of the 3 burgers were a bit burnt and not great but the chips were really nice. No one came over to ask if our meals were ok. No one came over to clear our plates. No one came over and asked if we wanted coffee or desert. We got up and went to pay at the bar as there was no one around to ask for the bill. When we paid no one asked if everything had been ok. We would have ordered desert and coffee but got so sick of waiting (the restaurant was very quiet) we went to BIGS deserts down the road. Such a shame but the staff need a shake up in this place as it could be great. I’ve given it a second chance and won’t be giving it a third."