Panna Cotta Panna Cotta

Creamy, silky Italian dessert with a hint of vanilla, topped with berry coulis or fresh fruit.

Old Manor

Old Manor

Wyllyotts Place Potters Bar, Hertfordshire EN6 2JD, EN6 2HN, Hertsmere, United Kingdom

Pubs • Steak • British • European


"I went to the Old Manor for a lunch time meal with my wife and we were served quickly for our drinks... However, that 's where the positive experience ends I 'm afraid. When we received our drinks we were not prompted to order food and it took a good 10 minutes after drinks to get approached for ordering food. Do bear in mind there were only 3 tables on at this time so it wasn 't Busy . We only ordered mains and nothing else, expecting it to be quick. And thankfully we did only order Mains, because if we had ordered a 3 course we would have probably been there for over 2 hours. Fast forward 45+ minutes (Yes you read that right it took over 45 minutes for our food to arrive. We ordered the Burger and the Chicken Escalope. It doesn 't take over 45 minutes during a quiet time to fry some chicken, chips and grill a burger. When we received our food the only positive really was that it was piping hot. After we started to dig in, the food was mediocre, nothing to rave about (Which is unfortunate, because The Old Manor used to be such a great place to get food. The waiting staff didn 't check up on us for the Post food delivery checkup so we ate it quickly and thankfully there were no issues with it. This isn 't the first time, however that we 've had service this bad. In the last 6 months we 've been 3 times, one of which was Mothers Day and even then it wasn 't the best and service was super slow. Overall it 's an understaffing issue, both front of house and kitchen. I do hope you take measures to improve the service here. As this has caused such a dampener on what should have been a lovely lunch with my wife. Do better."

Church Bar & Restaurant

Church Bar & Restaurant

Northampton, 67-83 Bridge St, NN1 1PD, United Kingdom

Pubs • Fish • Meat • Steak


"Tonight my husband and I came to the restaurant for a meal. It’s our 10th Wedding Anniversary and my husband had booked a table with yourselves as over the years we have had lovely meals at the restaurantUnfortunately tonight wasn’t such an experience. I don’t usually write emails but out of pure annoyance and frustration I find myself writing this one. The whole experience from us arriving to us leaving was one of great disappointment. There was a larger group of diners on the mezzanine floor, we were told by our waitress once seated she would be back in 2 or 3 minutes to take out drinks order, this was way more as she then helped serve mains to the group booking.Our menus were different when we opened them, my husbands had no starters page, we had to ask for a correct menu, once Katie came back she then took our meal choices and drinks order. My husband ordered a Budweiser to which we were told she wasn’t sure if they sold Bud and she would find out. I ordered a Mojito. We were informed there was no Bacardi so I couldn’t have my drink, I chose a processco, the drinks took about 10 minutes to arrive, however when they did, there was a mojito as turns out you did have barcardiOur antipasta was served and before we’d finished and it could clearly be seen we weren’t, we were asked if we had finished. I replied no and waitress went off, we’d hardly finished our mouthfuls and again she was over asking if we’d finished. Plates were cleared and our mains turned up shortly after. Mains were sea bass and pulledPork with a side order of sautéed veg. We were disappointed by the meals but neither of us said to each other at the time as we were trying to make the most of the evening even though we were already disappointed by being left and then rushed to eat our antipasta. Our meals had clearly sat under heat lamps/ or a hot plate as we hadn’t finished quick enough with the antipasta as the skin on the sea bass had burn marks from Heat lamps, the mash was stodgy and the peas were burnt.My husband later told me the pork ball was all soggy as had been sat on the jus that was on the plate. Both meals were bland and lacked seasoning and certainly wasn’t up the standard we expected. When this was cleared away, we were asked if we wanted desserts, when we replied no, we were told ok I’ll bring the bill!!! When the bill came and the card machine was brought over, we were run asked if we wanted to tip!!!!! Surely that is not something you should be asking in such an abrupt manner???????????from arriving to leaving was roughly a hour, at no point was this a relaxing celebration meal, it was rushed, we were made to feel an inconvenience and had ruined our evening. my husband and I had both kept quiet at our disappointment as not to ruin the evening for each other, however I was upset when got outside and I nearly came back in to talk to the management. My husband told me to leave it but I’ve come home and decided I wanted to let you know how poor of an experience you delivered tonight as would hate other diners to have to have the same and also a thanks for running what was meant to be a celebration meal/evening"