Pasta
Zizzi - Kenilworth

Zizzi - Kenilworth

29 The Square Kenilworth, Warwickshire CV8 1EF, CV8 1HD, United Kingdom

Pizza • Kebab • Sushi • Cafés


"Went here for an impromptu meal for my birthday. The restaurant was empty 3 waiting staff and 2 chefs standing around. We were shown to our table and given a menu. We both have allergies and enquired about the contents of a couple of dishes, we asked if the meals contained onions, to which we were told they didn 't know the ingredients of the dishes. We asked them to check the chef and they didn 't know either. They said it 's all pre prepared and just shrugged. So we aim to order what could be best predicted not to contain onions. Cheesy garlic bread for instance , 10 mins later, I 'm served a dark coloured garlic bread. We try to find staff eventually we get someone to come over and ask what has been served, a cheese and balsamic onion garlic bread , and the manager stated I thought it was ' just you with the issue '. Honestly everything was too much bother, she was fed up when talking, huffing and thrusting a card machine at the end of the meal. No thank you nothing. Mistakes happen fine Mistakes with allergies can be fatal at least apologize. Customer service can go a long way to setting the scene. Dietary restrictions: Food is pre prepared and staff have little to no knowledge about the food they are serving. They didnt ask about allergies as per policy and when offered this information made to feel it was an us issue. They may be aware of common allergies I cannot comment) but beyond this they didn 't want to know. Wheelchair accessibility: There is only a step entry into the restaurant, so not accessible unless you could pull yourself up the step, the restaurant is quite roomy inside for maneuvering."

Italian Kitchen

Italian Kitchen

64 Ingram St, Glasgow, G11EX, G1 1EX, United Kingdom

Pizza • Pasta • Steak • Italian


"I'm really not one for complaining but my anger at the treatment I received in this restaurant is such that I feel I need to vent it as much as possible and let anybody considering eating here know how the management feel about paying customers. We came here with friends to celebrate our engagement and had a very pleasant lunch with great service. Then after we had paid we were approached by the manager and very rudely told we really had to leave now as he needed the table. We had no prior request to do so but we eat out all the time and are well aware that this is often asked of diners. Do not have a problem with this. Where my problem lies is the way we were spoken to and humiliated in front of a busy restaurant. He then went on to call us liars, argued with us and his response when we said we wouldn't be back was well don't be back We were basically dumped onto the pavement after paying for lunch. I hate having to complain and I'd rather fix problems when they occur but there was no talking to this arrogant little man. I read reviews all the time to make restaurant choices and I hope the management of this place realise that if you treat customers in such a shocking way that we can actually do something about and make others aware of what to expect. There is a vast array of other dining options in Glasgow so choose wisely and give your hard earned money to people who work for it and truly appreciate your custom."

Zizzi

Zizzi

10 Charles Street, BD1 1EJ, Bradford, United Kingdom

Pizza • Pasta • Vegan • Italian


"I fell into this oasis of calm and culinary delight after a hectic day at the Bradford Literature Festival and badly needing rest and refreshment. It did not disappoint. The restaurant has a tucked-away feel about it, despite being in the city centre shopping area, and is pleasantly different from the plethora of fast food outlets. You could book here for a special meal out, but I just dropped in early without having booked. The decor is simple outdoor-indoor, with just a slightly rustic feel, very clean and quite spacious for somewhere that is not huge. It has an intimate, private feel about it. The staff were amazing! (Special thanks to Laura, who put up with all my questions and chatter. Lovely friendly, patient, helpful and cheerful service throughout. That alone will make me return very soon. (PS I already have! The food I had was absolutely fine throughout. Free nibbles were first brought in a bowl, while my pizza was being prepared. (Margherita, with artichokes! I try to eat vegan/veggie as much as possible. Zizzi does cater for gluten-free diets as well. Because I have a singular sweet tooth, I ordered a Twisted Affogato for dessert. 3 x vanilla ice cream, amaretti biscuits, a shot of Aluna coffee liqueur and an espresso included. The liqueur was so lovely, I ordered another to accompany my coffee, which I upgraded to a latte. So it's an all-round heartfelt recommendation from this diner!"