Philly Steak: Juicy grilled beef, sautéed onions, and melted cheese on a toasted hoagie roll. Savory and classic delight!
Pizza • Steak • Pasta • American
"Despite a disastrous start to our evening at another restaurant, we decided to try Frankie and Benny's. We were warmly welcomed by friendly staff and the food was exceptional. The Georgian server who attended to us went above and beyond to ensure we had a great dining experience. Thank you!"
Cafés • Pizza • Mexican • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
Pizza • Pasta • Steak • Italian
"I had confirmed my booking with Burton Restaurant on my phone, but it did not go through. Although I had not reserved the preferred table, they were able to accommodate us. It would have been a disaster if it was busy as we were there to celebrate my husband's birthday with 7 family members. It was not a budget-friendly option, and I was quite disappointed with the situation."
Pizza • Pasta • Italian • American
"Having originally gone to the Crafty Dragon pub nearby and left due to not getting our food after an hour wait, we went here and could not have received better service! On arrival we asked the manageress if there was a wait on food because we had waited for over an hour elsewhere. We were informed that there was no wait but she also brought us free dough balls after we were seated before we even ordered anything to help calm our appetites! From here we continued to receive fantastic service, letting us know which meals would take longer to make and they checked on us regularly throughout our visit. Food was brought quickly and tasted great! I don't normally write reviews but felt this restaurant deserved a mention as it is the best restaurant experience we have had for a long time!"
Pizza • Steak • American • Vegetarian
"Today, we visited the restaurant for my son's 11th birthday celebration with his friends. We ordered our main dishes and milkshakes from the menu. We wanted to order dessert, but we only had 25 minutes before we had to leave for laser tag. We inquired with the server if we would have enough time, and she assured us that we would. We decided to order 4 desserts. Unfortunately, only 2 desserts arrived after 5 minutes, while the other 2, including the one for my son's birthday, arrived just as we needed to leave. This 20-minute delay in serving the desserts caused my son to be upset as we had to rush through his birthday dessert. As a result, we were late for laser tag and missed a game. When I questioned the delay, I was informed that it was due to a new chef and was left with no further explanation. We also requested a balloon for each child, which was not provided, despite other children of similar age receiving them. When we inquired about the balloons, the server confirmed but never brought them. The food was mediocre, as we expected. Overall, it was one of the worst cases of service we have experienced."
Pizza • Kebab • Seafood • Mexican
Steak • Pasta • Pizza • Italian
"Terrible experience, was seated and we ordered 2 pints budwieser only to be told there 's no draught beer only bottles £5.10 a bottle £10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter When will our food be coming please ? I went on the £12.90 2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I 've ever had and I 've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I 'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I 'd drank my little bottle before the starter arrived. Bad experience all round , won 't be going again in a hurry Happy New year"
Pizza • Pasta • Seafood • Fast Food
"The food was fantastic, and the portion sizes have returned to what they used to be. The chicken burger with BBQ sauce is a must-try, as well as the chicken and rib combo—both are excellent choices. Coupled with great service, it made for a wonderful evening!"
American • Breakfast • Bottled Drinks • All-day Breakfast
Pizza • Vegan • Italian • American
"Visited on Saturday afternoon, was very busy and we were left waiting in the doorway for at least 5 minutes before anyone came over to us. We were seated right at the back near the kitchen which was the busiest part, almost all tables were full. I don't know why we were seated here as there were many empty tables near the front. We ordered the chicken variety starter and the house burger. The starter arrived within 10 minutes and was generally good. The chicken on the scewers was dry but everything else was ok and presentation was good. The mains arrived and looked fine but the burgers were overcooked and tasted like carboard. The waiter completely lost interest in us once he delivered the main course, we planned to ask for another drink but didn't get the chance to ask. He was only interested in new customers coming in. We didn't finish the burgers and chose to leave. Again it took forever to catch the writers eye and ask for the bill. We paid by the F&B App, we used the 2 for 1 mains deal, it slightly made up for the food. I like the new App to pay as you don't feel so pressured to leave a tip when people don't deserve it."
Pizza • Italian • American • Vegetarian
"Now as most people who know me are aware that this girl loves her burgers, can't get enough of them I'm always willing to try new varieties etc. I ordered online from Frankie Benny's a burger chips with a starter. It was delivered on time it was still quite warm, just not hot. Which was okay as at least it wasn't cold it was being delivered approx 4 miles from the restaurant to my home. It arrived in a box which opens up like a plate saved me having to use anything else apart from my fingers to eat with. The burger was nicely cooked after I removed the soggy lettuce tomato I demolished it very quickly. A girl who loves her food says Yummmm!! Chips were a little hard for me, as they had lost heat in their travels so I didn't eat them. I have visited Frankie Benny's many many times I've always enjoyed the food their drinks. The staff are friendly helpful. You can also see into their open kitchen to see the food being prepared. I do recommend this place for you to try. Have an awesome day!! Love as always Justine xXx StyleOutYourHome"
Pizza • Steak • Pasta • Fast Food
"Came here with family after the cinema since we'd heard good things and we're glad we did. It was quiet, so no wait for a table. The menu had quite a variety to work from, pizzas, burgers, pasta and more! I forgot to take food pictures since it looked so good when it arrived that we started eating straight away : My son was a bit disappointed in his burger, since he's used to having a choice of getting it Medium and it came well done by default."
Pizza • Italian • American • European
"Visited Christmas eve, booked for 8pm, rang to say we may be a few minutes late to be told they close at 9pm,now I hadn't been told this very disappointed to say the least, there was 6 of us, we arrived on time and we ordered drinks and had 3 cokes a few cocktails when they arrived there was no syrup in the coke so just like drinking water, the manager came over and said quite abruptly I've tasted the coke and there's nothing wrong with it, so basically called us liars, I tasted it it was water, one of the team said it was a new recipe but I'm sorry coca cola is coca cola.i have visited here with family and never been treated so rudely. Meal type: Dinner Price per person: £10–20 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes: Garlic Pizza Bread"
Pizza • Kebab • Burgers • American
"First visit and probably my last,wasn’t impressed at all with the presentation of my pizza,I did ask the server if the pizzas were thin she said yes,but didn’t think they would be as thin as they were ,also very insipid looking not very appetising to look at, I ordered a margarita pizza which I asked for olives which were green first time Ive had green olives on my pizza, also red onions which were chopped up into small pieces, when the pizza arrived at the table my plate underneath was black from the oven,and my pizza bottom was black as well not burnt black ash from the oven not appetising at all,I did take photographs of it, spoke to the server and told her to tell the chef, but it was like nobody cared, very poor show. Also your toilets were a mess toilet paper all over the floor no soap to wash your hands .Look at the pic and see if you would like that?"
Pasta • Burgers • Breakfast • Vegetarian
"The restaurant experience was very disappointing. Upon arrival, they claimed that there was no booking under my name despite providing confirmation. Eventually, we were seated after a 20-minute wait but the service was so slow that we ended up waiting 2 hours before leaving. When the desserts finally arrived, they assured us that the child's dessert would be ready in 2 minutes. However, we had all finished our desserts and had to remind them about my son's dessert, which still hadn't been served. Overall, I would not recommend visiting this restaurant again."
"Five star worthy experience this afternoon. First time here and have to say the place is really cool. I appreciate it when popular eateries dedicate a page on their menu to unmistakable certified vegan options. The options are plenitude as well. Great restaurant choice for a warm vegan pizza and a classic milkshake in a retro glass- loved this so much. Decor is so cosy and also retro- warm dim lighting, comfy booths. Everyone seemed to be enjoying their lunch. The two chefs on the weekday lunch shift today (one male, one female were very quick at servicing the food orders and seemed like they enjoy their profession- I hope the company treats them well as they deserve the recognition. To be blunt for a second, I appreciate that the chefs here wear hair caps as I have seen too many places in which chefs do not? My waiter had a good personality, acknowledged my wish to eat from the vegan menu. She had a relaxed vibe about her. I think she (Nicole makes the Exeter branch special. I came alone but I imagine it would be a fantastic place to bring a loved one and share a meal together : Must say one last time the interior design is bang on- even in the toilets! Fun change of music as well- not typical commercialised tunes. The likes of Dean Martin, Frank Sinatra, Barbara Acklin and lesser known ones like Freddie the Dreamers. What a joy!"
Pizza • Pasta • American • Vegetarian
"that was just a normal place to eat, we would eat here again; No. the service was mediocre, there were so many children at the point that it was difficult to hear the other person who spoke to them. when they made a birthday song, they played the music so loud that it was too much in a restaurant. the bathroom looked like it had not been touched in hours, maybe all afternoon, no toilet paper in one of the stands."
Pizza • Steak • Pasta • Italian
"great dinner here tonight. I find sometimes that the service at frankie and benny can generally be met and missed, but tonight I couldn't blame him. we were supervised by a series of servers and all of them were so friendly and polite. great value for money, as we had a good idea about the app. I thought I was only able to use 1 credit card for 2 free starters, but the waitress knew I had ordered a glass prosecco, and recommended that I could use this credit card too. excellent value for money in the children's menu."
Wine • Beer • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Kebab • Cafés • Pizza • Mexican
"The restaurant was very crowded, but making a reservation in advance definitely helped. However, we still had to wait for 5 minutes even though we had booked in advance."