Philly Steak Philly Steak

Philly Steak: Juicy grilled beef, sautéed onions, and melted cheese on a toasted hoagie roll. Savory and classic delight!

Frankie Benny's

Frankie Benny's

Knights Leisure Park, Longbridge Road, TN2 3UW, TUNBRIDGE WELLS, United Kingdom

Cafés • Pizza • Mexican • American


"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"

Frankie Benny's

Frankie Benny's

Worthington Way, M34 3JP, Tameside, United Kingdom

Steak • Pasta • Pizza • Italian


"Terrible experience, was seated and we ordered 2 pints budwieser only to be told there 's no draught beer only bottles £5.10 a bottle £10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter When will our food be coming please ? I went on the £12.90 2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I 've ever had and I 've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I 'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I 'd drank my little bottle before the starter arrived. Bad experience all round , won 't be going again in a hurry Happy New year"