Poke Bowl
Feng Sushi

Feng Sushi

United Kingdom, SE1 8XX, London

Sushi • Ramen • Chicken • Japanese


"**** food, dreadful service and uninspiring surroundings. There were chunks of plaster coming off the wall, and cobwebs and grime on the bathroom mirror. We ordered a starter to share and two mains. One main came out on its own and we assumed that it couldn't be ours as we'd only ordered 10 minutes ago. Then we had a bit of a to-do with the waitress, who said that it was ours, and if we had wanted our starter to come first, we should have said. She then brought the starter out first at our insistence, but clearly the mains had already been cooked and were just kept humming away under a hot plate – when they arrived immediately afterwards they were tepid and had a thick skin on the top. The empty plates from our starter were left on our table. The chicken katsu curry was really grim – a glorified chicken nugget with a gloopy and flavourless chip-shop sauce, and my friend didn't finish her tempura curry either. All this time the service was sullen and dismissive, and as the people next to us were also complaining about a missing order, so the atmosphere was pretty lacklustre for a Thursday night. I had previously been to the Feng Sushi in West Hampstead, which had a considerate and interesting proprietor and was a lovely place to eat – this is nothing like it. With so many options around Waterloo, you'd be better off going to a mass market chain like Wagamama for the price. At the very least, the food would be hot, and you wouldn't have your bill flung at you."

The Boathouse

The Boathouse

Harry's Way, Pentraeth, LL75 8RJ, Isle of Anglesey, United Kingdom

Cafés • Steak • Seafood • American


"We visited here the day before and booked a table for the following evening as it’s a small venue. We had to come in quite late because it’s small, busy and gets booked up. We understand all of these things, but on the night in question we were greeted by more than one individual who seemed very stressed and spoke to us initially as if we didn’t have a table booked and couldn’t help us. This wasn’t a great first impression. Eventually we were seated at a table and given menus. We knew what we wanted to order quickly, but had to wait quite a while before anyone came over to take a drinks order. So when they did we ordered food at the same time. We waited quite some time for drinks and even longer for food. Although tables were finishing off there seemed to be a lot of tables still waiting for food. It felt a bit frantic and as if the kitchen was struggling to cope. When we received our mains they were nicely presented. The main issue was that one of the portions of chips was cold and the other was only lukewarm. The fish was okay in terms of temperature and was as expected in terms of flavour, apart from the lobster which was impossible to crack through using the basic tools provided, so it had to be returned to the kitchen for assistance which meant other food was cooling. It was a chilly evening, but the doors were open and the food cooled quicker still. The wine selection was good and the wine selected went well with the food. The desserts on offer looked amazing and we sampled them and can confirm that they were very good. The disappointment here comes from being provided with cold sides, inadequate equipment to get in to the lobster, chewy lobster meat and other fish cooling rapidly because the ambient temperature was falling rapidly and windows/doors remained open."

The Queens Head

The Queens Head

Sugarbrook Lane, B60 4LH, Bromsgrove, United Kingdom

Pub • Pizza • Steak • British


"This location should, in theory, be 10/10 experience in my opinion.. Wonderful building.. Various parts to it, as in a nice main restaurant, with plenty of seating of varying styles.. A canal right next to it with narrow boats meandering past the location.. So why was our experience dissapointing .? Ok.. Service by staff was hit and miss.. And you can't say there wasn't enough staff on duty on a gorgeous Sunday lunchtime.. In main restaurant.. The marquee extension and seating outside, staff were plentiful.. But if you have staff just twiddling fingers and not watching customers, whether for food and drinks orders,or actually trying to pay the bill at the end of our time there.. Lost count of number of times we asked for our bill please .. Finally , one young lady got the bill.. Then vanished again.. She came back a short time later, and said she has to wait for the card machine.. Seriously, has such a large, well established business only operating a small number of card payment machines that customers have to sit and wait..? After around 10mins, we just got up to walk to one of the various cash till/ screens, dotted around the location.. But here again, we just didn't get served , until a gentleman in a grey polo shirt asked if he could help? Absolutely you can..I said to him.. Can we PLEASE PAY OUR BILL..???? We've been waiting far to long to just pay our bill.. Suddenly a card machine was made available.. Billl paid,we left... The actual cusne was very nice.. Couldn't fault that part of our experience.."