Chicken Chicken

Juicy grilled chicken breast served with a side of mixed greens and tangy lemon dressing for a light, delightful meal.

MACARONI

MACARONI

24 Darkes Lane Potters BarEN6 2HW, London, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"Maaroni is my local as it is less than a 5-minute walk from me. Not only have I eaten here a countless number of times since it opened, I also get takeaways from here often. Unfortunately, this was the first time I had ever been left feeling very disappointed. To begin with, I was given a bottle of sparkling water with no glass, let alone lemon/ice/straw. Had to ask for a glass I was not going to drink out of a big bottle. It was difficult to explain things to our waitress, especially as we wanted to remove some pizza toppings and add on others; I had to show her the menu with toppings written down so that she could catch the spellings. Moreover, I requested for cacio e pepe, and the waitress confirmed that the chefs would be able to make anything off-menu. I had to explain what the dish was, and showed the waitress the list of ingredients for it. She went back and forth several times to the chef and I, and ultimately said that the kitchen did not have pecorino cheese. I said that that could be substituted for the next best thing, as long as the sauce was creamy, cheesy, buttery and peppery. When the dish arrived, it was a buttery spaghetti with a lump of cheese in the top. At this point, another waitress began to serve our table. Let her know that the cheese should be almost melted in; she took the dish back for it to be re-made which took a long time, by which point we had nearly finished our mains. After our mains we were told that we need to leave within 15 minutes, and we were not given dessert menus nor did we request the bill, it just arrived. I had brought my aunt and uncle to Macaroni for the first time and they were looking forward to dessert. It was highly embarrassing that this option was not even offered, and even more embarrassing that we were rushed off the table. There were 5 of us, 1hr 45mins is not enough time for a relaxed 3-course meal. If the restaurant is unable to honour a 3-course meal for 5 people, they should not confirm the booking."

Frankie's

Frankie's

6 Makintosh Place, Cardiff, CF244RQ, CF24 4RQ, United Kingdom

Pasta • Italian • 12" Pizza • Vegetarian


"Please do not eat at this restaurant. We only selected it because of the ratings and wanted a good Italian. My payment was not going through, it said the restaurant was unresponsive. So I called the restaurant to ask what to do. He asked me to order over the phone and pay cash. So I did this and went to pick it up. About ten minutes later, I got an email saying the restaurant had accepted my online order and had now taken my payment of 40 pounds out of my bank. I called the restaurant to ask his advice and he was so rude. He told me to pay cash and that my payment had not gone through and he wouldn’t get that money off Just Eat. At this point I was confused and seeked online help from the just eat robot online. They checked my order and confirmed I had paid for it. They told me to go to the restaurant and show the conversation between me and just eat to the owner and collect my food. I went to the restaurant and the guy was so rude. He refused to give me my food unless I paid cash. I tried to show him my bank statement and also the just eat help thread and he refused. I then got onto the help robot again whilst in the restaurant. They said the man needed to call them on the direct number so they could confirm to him it’s gone through. He also refused to do this. He started raising his voice at this point as to how much pressure he was under after Christmas and he had no one else helping him etc. At this point I was more than annoyed. I said he was out of order for putting all that on me ? Why is that my problem? I’ve paid 40 pounds, I’ve done everything he’s asked me to do ..... originally it was a delivery order and he told me to come collect it instead. And yet he was behaving like this. He then asked me to leave. I did. I left with no food, 1.5 hours of my life gone .... and no refund from him or just eat. Please rest assured I’ll be taking this further."