Pork Crackling
Hix Oyster and Chop House

Hix Oyster and Chop House

36-37 Greenhill Rents London, EC1M 6BN, United Kingdom

Beer • Wine • Steak • British


"After a long weekend of Chester we explored and booked this restaurant. This was our first time here and booked it on a Sunday for 4.30, when Sunday lunch ended at 5. Arrived at 4 for happy hour Oysters who were good. They showed that they were busy, so they sat on a small table, just before the bar, as no other tables were laid. However, there was no Sunday noon 3 course set menu so I tried to order the pork stall. No ****! I chose a steak and my wife had fish and chips. Drinks were ordered first, but after I finished my 6 Oysters, I remembered the staff that drinks were not delivered to the table. only 10 people in the restaurant. The food was good. The atmosphere was bad as my wife and I were sitting in an empty restaurant. At the end of the meal, the waitresses sat at the bar to eat. Sad to see one of the employees eat a roast meal! On THIS experience today, the rating is low. At the time we booked, we should have been informed on the website that Sunday noon is available until it is gone. We also felt that we were more of an inconvenience at that time in the late afternoon. What I would have liked /expected to pass from a restaurant of this standard was more than “perturbable about it”, a kind of customer service that would have made a compromise or a small offer, like a 3 course set dinner as expected, but perhaps pay a little more depending on what main was ordered. In no way did we feel an important customer."

The Botanist

The Botanist

41A King Street, Manchester, WA166DW, M3 2FW, United Kingdom

Steak • French • British • Chicken


"Sadly a disappointing experience. Service was extremely slow considering the area of the restaurant we were seated was maybe half full at most, so not a fully booked and busy evening. Took a long time for the waitress to take any orders, and food and drinks took even longer to arrive. Drink was delivered to the table with a hair in it. Took 10-15 minutes to get a replacement. We got seated right at the back away from any atmosphere, all we could hear was the kitchen repeatedly shouting for waitresses to take out orders. Table next to us was empty, and so the waitress kept using it as a place to stack up tons of dirty dishes rather than take back to the kitchen. Was here for a birthday, offered a celebratory dessert, it took 20+mins to arrive, and didn't come with a spoon which took asking another 2 waitresses for before it could be eaten. Bill was wrong and included food we hadn't ordered. Asked for that to be removed. Some food was delivered to the table cold, such as the fries. Didn’t ask for a replacement as we knew the rest of the meal would have been eaten before they’d been replaced given service so far. Service was poor and so we asked the automatic gratuity to be removed as we did not believe a £25-£30 additional payment reflected the experience we had. This was removed, but after this the waitress became extremely rude/cold towards us, throwing down our receipt and making us feel uncomfortable so we left promptly rather than go to the bar area for a further drink as planned. Wouldn’t recommend at all. A shame really as the person celebrating their birthday spent most of the journey home saying how disappointed they were in the experience. Wish I’d checked reviews earlier, as those posted most recently (on Design My Night) also echoed a similar sentiment of poor/slow service, and overpriced and underwhelming food."