Ricotta Ricotta

Creamy, fresh ricotta cheese offering a delicate, mild flavor; perfect for pairing with salads, pasta, or as a savory spread.

The Orange

The Orange

37-39 Pimlico Road London, SW1W 8NE, FSA Food H, United Kingdom

Pub • Beer • Wine • British


"Yesterday afternoon, I visited The Orange Pub for the first time. It had been on my list for a while due to all the great things I’d heard about their food. Unfortunately, the poor service has left me unwilling to return. Our group of six was served by a waitress who, despite not using a notepad to take orders, managed to get one of the drink orders wrong in the first round, though she did apologize for it. When it came to the main course, she still didn't write anything down. Five people at our table received their meals, while I waited around 20 minutes for mine. When the waitress eventually approached, she informed me that I would have to wait even longer. I asked how much longer, but instead of answering, she walked away. Later, she asked my tablemates what I had ordered—while I was in the bathroom—clearly forgetting my meal, which could’ve been avoided if she had just used a notepad. A friend had to ask about my food again as I continued waiting. Despite knowing she had forgotten my order, the waitress only apologized to my friend, who had raised the issue, not to me directly. The constant uncertainty around my meal became a major distraction throughout lunch. Half the time I watched five people eat, and the other half, they watched me. The experience was frustrating and completely avoidable. The staff handled the situation poorly, and I never received a direct apology or any gesture, like a snack or drink, to make up for the delay. It's such a shame, because the food was fantastic."

Frankie's

Frankie's

6 Makintosh Place, Cardiff, CF244RQ, CF24 4RQ, United Kingdom

Pasta • Italian • 12" Pizza • Vegetarian


"Please do not eat at this restaurant. We only selected it because of the ratings and wanted a good Italian. My payment was not going through, it said the restaurant was unresponsive. So I called the restaurant to ask what to do. He asked me to order over the phone and pay cash. So I did this and went to pick it up. About ten minutes later, I got an email saying the restaurant had accepted my online order and had now taken my payment of 40 pounds out of my bank. I called the restaurant to ask his advice and he was so rude. He told me to pay cash and that my payment had not gone through and he wouldn’t get that money off Just Eat. At this point I was confused and seeked online help from the just eat robot online. They checked my order and confirmed I had paid for it. They told me to go to the restaurant and show the conversation between me and just eat to the owner and collect my food. I went to the restaurant and the guy was so rude. He refused to give me my food unless I paid cash. I tried to show him my bank statement and also the just eat help thread and he refused. I then got onto the help robot again whilst in the restaurant. They said the man needed to call them on the direct number so they could confirm to him it’s gone through. He also refused to do this. He started raising his voice at this point as to how much pressure he was under after Christmas and he had no one else helping him etc. At this point I was more than annoyed. I said he was out of order for putting all that on me ? Why is that my problem? I’ve paid 40 pounds, I’ve done everything he’s asked me to do ..... originally it was a delivery order and he told me to come collect it instead. And yet he was behaving like this. He then asked me to leave. I did. I left with no food, 1.5 hours of my life gone .... and no refund from him or just eat. Please rest assured I’ll be taking this further."