Spring Risotto
Zero Quattro

Zero Quattro

4 Tudor Court Russell Hill RoadSurrey CR8 2LA, Purley, United Kingdom

Kebab • Pizza • Seafood • European


"I planned a surprise dinner for my sister to celebrate a very big event and I was extremely disappointed with the service we received on November 11th. I wish I had gotten our servers name because he was extremely unprofessional. To describe him he is an older (I believe possibly Italian due to his accent) man. Upon entering the restaurant with my sister, her friends were already waiting inside and said surprise to her as we entered. There were a few other patrons in the restaurant at this point, none of whom looked irritated by the situation, in fact many of them were smiling at our celebrations. We sat down at our assigned table and began excitedly chatting and saying hello to our guests. As it was a surprise dinner my sister was especially excited as she was not expecting to see her friends there. After sitting down for no more than 5 minutes the server in question (who we soon realised was unfortunately going to be our server for the night) loudly told us to be quiet as we were “disrupting the restaurant” our level of noise was no more than what you would expect for a party of 7 and it felt like we were being intentionally targeted by him. Nevertheless we lowered our conversation down to be respectful and continued on with our night. He returned shortly after and hurriedly requested us to order our food, we obliged and ordered our respective meals. After some time of receiving and finishing our starters one of my guests asked about the approximate timing of our mains to which she was told that “it will be here when it’s ready”. To finish off the night of awful service when it came time to pay the bill, everyone had diligently calculated their individual totals (including shared drinks service charge) and when he approached our table with the card machine he loudly asked “who is in charge here?” We explained to him three times that nobody is in charge and we all have calculated our individual amounts and will pay individually. After he had collected payment from every single person on the table he said (again very loudly with no respect for our privacy or other customers) that we had not paid our complete bill and owed him money still. Everyone still had their receipts and endured their receipts matched up with the amounts they had calculated. Despite this, he still made the decision to cause a huge scene by bringing a calculator with all his copies of the receipts and sitting down at a table next to us continuously shouting across to us that he was short changed. I was extremely upset and unimpressed by the service we received that night especially in the context of it being a very important celebration dinner fort sister. The only reason why I’m even giving 2 stars is because the food was very delicious however the service was horrendous."

The Grapevine

The Grapevine

124 Shoreditch High Street, London, United Kingdom

Cafe • Casual • Drinks • Italian


"I cannot believe the service I had last night. I am a regular customer to Cornershop and usually enjoy my night. I have recommended this place to so many people, including my cousin who I was out with yesterday. We were having a good time, waiting to order drinks at the bar, and the bar man moves a no service sign right by us so that we no longer are receiving bar service. Now bare in mind we having been ordering drinks from here all night, and for this particular round we had been waiting for a while. So, I moved the sign back to where it was originally a little bit to the right). All of a sudden, we were kicked out of the club by the apparent owner. While outside, I asked to speak with the manager/owner the guy that kicked us out), however, all I got in response was rudeness and dismissal. I wanted to talk with him not argue) as I believed it was a minor misunderstanding. One security guard told me that the manager is coming, while the other told me he is not coming. While we were visibly upset, the security just laughed at us, ignored us and let their male friends through. As a consumer who has paid for entry drinks) I hold the right to speak to a manager, but my complaint was not handled correctly at all. As a result, this is how my night continued: As two young ladies we couldn 't get home since being kicked out unfairly, we didn 't know where we were). I lost my phone as I was so angry and we ended up basically hitch-hiking from a stranger and got home at 6am. The bottom line is that I am a regular at Cornershop and have never had such unfair service EVER. They seemed to not take us seriously because we were young women. All I wanted was my money back and some simple decency, but this is apparently too much to ask for from here."