Roasted Chicken
Derby Arms Rainford

Derby Arms Rainford

47 Church Road, St. Helens, United Kingdom, WA11 8EZ

Cafés • Steak • Salads • Chicken


"I have been going to The Derby Arms for years on and off since I was,18. The last time I sat in the room primarily used for diners I was with my family so it was a little emotional for me. The decor has changed but not the bricks and mortar. I don 't consider myself to be 'local ' anymore hence I could detect that the busy bar had a local edge to it. Not unfriendly, but the feeling that everyone knows everyone else. This is not necessarily a bad thing and everyone is kind and thoughtful which reflects the community itself. Over the years the food in the pub has gone from mediocre to outstanding depending on the chef in the kitchen. I know my mother would comment critically sometimes. However, I am delighted to report the that on this visit the service was brilliant and the food really superb. Front of house was really kind getting me a table as the resteraunt was heavily booked...and I can see why. Evening food is served from 5pm onwards and lunch is also available. The dining area is spotless and really comfortable with attentive staff who will bring drinks to your table. It 's a very homely atmosphere. I wasn 't visiting for a special occasion, I just popped in on my own but I was made to feel special. The food was just great, my 8oz sirloin spot on in terms of taste and how it was cooked. Really lovely. Now this is not a fair comparison, but stay with me. I had the misfortune to be reminded during to a chicken based fast food resteraunt in St. Helens how incredibly expensive it can be to 'eat out ' and having to endure terrible food served with an air of disdane in an atmosphere of artificial, disposable detachment. Given the above experience, when I got the final bill from the Derby Arms which included two delightful drinks and two outstanding courses, wonderful atmosphere, caring service and other customers who said hello...only a real fool would even consider visiting the former place to eat. I guess, I am using this comparison to say, that at a time when we are having to make cuts and difficult choices, there are still places you can really enjoy, that serve peerless food and offer great value for money. I am delighted The Derby Arms still has its sparkle, its class and its soul. Thank you for bringing back happy memories and making a new one. Best wishes, Paul."

Bodega Cantina Birmingham

Bodega Cantina Birmingham

12 Bennett's Hill, Birmingham, B25RS, B2 5RE, United Kingdom

Seafood • Mexican • European • Fast Food


"November 7, 2011 Halloween bonfire night are traditionally associated with being a whole lot of fun for kids. For me, however, it’s the perfect excuse for some food indulgence (like I need an excuse… Although I have been known to dress up in some weird and wonderful costumes and go out on the hunt for sweeties, this year my Halloween was a much more grown up affair as I celebrated Dia De Los Muertos with my good friend Sarah at Birmingham’s own little slice of South America, Bodega . Their event included a pop-up shop, a special cocktail and a healthy dose of delicious food. Whenever I frequent Bodega (and it happens a lot it takes me an age to decide what to eat. Do I play it safe with a tried and tested Burrito or do I dare try something new? This time, however, greed got the better of both of us, as we opted for the Bodega Selection platter with a selection of some of their best dishes, like Pork Carnitas Tacos, Patatas Bravas, Frijoles, Nachos, Albondigas Cubanas and Chipotle Chicken Quesadillas. Plus we got a side of sweet potato fries! I tucked into the Albondigas Cubanas first of all, tender and juicy beef meatballs in a deliciously rich red wine and tomato sauce, which were a flavour explosion in the mouth. Definitely gives Italian meatballs a run for their money! The patatas bravas in the same sauce were equally as impressive. Next up I tucked into the quesadillas which had the tiniest hint of spice, delicious flavour and stayed crisp on the outside and juicy on the inside. Just the right amount of cheese complimented the chicken and made the quesadillas surprisingly light. The nachos were a surefire winner, smothered in tomato salsa, fresh guacamole and sour cream topped with melted cheese. You can’t go wrong with that combination and these were definitely right. The Pork Carnitas Tacos were also really good, with succulent, spicy shredded pork in a soft shell taco. The biggest surprise for me though, were the Frijoles. Call me uncultured, but on paper"

The Queen's Head

The Queen's Head

Sugarbrook Lane, B60 4LH, Bromsgrove, United Kingdom

Pub • Pizza • Steak • British


"This location should, in theory, be 10/10 experience in my opinion.. Wonderful building.. Various parts to it, as in a nice main restaurant, with plenty of seating of varying styles.. A canal right next to it with narrow boats meandering past the location.. So why was our experience dissapointing .? Ok.. Service by staff was hit and miss.. And you can't say there wasn't enough staff on duty on a gorgeous Sunday lunchtime.. In main restaurant.. The marquee extension and seating outside, staff were plentiful.. But if you have staff just twiddling fingers and not watching customers, whether for food and drinks orders,or actually trying to pay the bill at the end of our time there.. Lost count of number of times we asked for our bill please .. Finally , one young lady got the bill.. Then vanished again.. She came back a short time later, and said she has to wait for the card machine.. Seriously, has such a large, well established business only operating a small number of card payment machines that customers have to sit and wait..? After around 10mins, we just got up to walk to one of the various cash till/ screens, dotted around the location.. But here again, we just didn't get served , until a gentleman in a grey polo shirt asked if he could help? Absolutely you can..I said to him.. Can we PLEASE PAY OUR BILL..???? We've been waiting far to long to just pay our bill.. Suddenly a card machine was made available.. Billl paid,we left... The actual cusne was very nice.. Couldn't fault that part of our experience.."

The Artichoke

The Artichoke

Rattington Street, Canterbury, United Kingdom

Pub • Steak • Vegan • British


"Awful experience that my family and I went through at the The Artichoke pub in Chartham that resulted in plates being physically snatched (from behind our backs) out of the hands of a mother who was breast feeding at the time all whilst a four year old was watching!!! The actions of the staff were absolutely disgraceful, despicable and rude. Initially everything was fine and we were greeted warmly and were made comfortable with our seating. The atmosphere was warm and friendly which makes it all the more surprising how events unfolded. The issue started when our main course was brought to the table. It was my daughter who noticed that her dinner was incredibly cold (we all had variations of the roast) and after checking I felt that all 4 meals were cold. Some elements had some warmth but most were cold to the point it would have been unpleasant to eat. The gravy was lukewarm on one side but cold on another plus the plates were cold, potatoes hard and meats very dry. My issue isn’t one with the food rather how it was dealt with by the staff as I would expect that the standard process would be for a customer to inform a member of the team and for a replacement to be offered with an apology. We had waited a while for the food (we were told that it was being plated up long before it arrived which is why I think it was cold) but when I let Chelsea know that it was cold it took an awfully long time for another member of staff to attend to “deal with it,” whilst she playfully chatted with another table. Given that we have young children who need to get to bed we did need to get on. A lady, Holly Millin I think, eventually came over and was extremely curt and sharp which felt very much out of place as no complaint had been made. She did offer to replace or to cancel the meal with no charge. We accepted the former as the latter would have meant that our daughter would have gone without dinner when we needed to get her home ready for school but it made us feel very undervalued to the point that we were being inconvenient. I did ask the lady that I was surprised that food could be brought out without checking and she said that food is probed and that plates are hot enough to burn your skin. This didn’t help offer an explanation as to why ours were cold but I didn’t press any further. After the replacement meals were brought out Chelsea asked if everything was okay and I said that the food was indeed warm but I was surprised that we weren’t offered an apology because the state of the initial meals was entirely unacceptable – I was simply shocked by her brazen reply of “I am sorry that you feel that way” which we took to be very condescending and sarcastic. After this interaction I looked at my wife with incredulity and perhaps let out a nervous laugh. Chelsea must have overheard my reaction to her sarcasm and reported to her manager that we laughed at her (which we hadn’t). At which point the manager came over and without warning snatched our plates whilst stating that we had laughed at Chelsea which we hadn’t. My wife was breast feeding at that time that Holly leant over her to snatch her barely started dinner. Holly then proceeded to physically grab the plate away from my mother-in-law who had no idea the lady was behind her – she had her cutlery in her hands and was chewing! My mother-in-law also does not speak English and had no idea what was happening. How can reporting a cold meal be escalated to this level? From initially nice service to plate snatching. This certainly is not normal behaviour for any human. We still cannot believe what happened. Today my daughter is still upset as she witnessed an altercation by a lady she did not know and my wife is shocked that a person could be physically aggressive whilst she was breast feeding a baby – anything could have happened if the plate would have hit his head. Be warned something is not right with these people..."

The Shepherd And Dog

The Shepherd And Dog

The Street, BN5 9NA, Mid Sussex, United Kingdom

Meat • Beer • Steak • Drinks


"The history of this pub is fascinating, riddled with tales of contraband, black market dealings and possible bewitchings. I’m more than slightly spooked to confirm that dirty dealings are alive and well at the Dog and Shepherd to this day. After trying to enjoy an expensive but mostly edible Sunday lunch while my two kids made gravy potions, adjusted the pub decor and eschewed their fish chips in favour of eating old food off the floor, we gave up and rammed the remains into cardboard boxes to eat later and left our table clean for the next group. These guys operate a tight ship on Sundays, woe betide you should you overstay your welcome thankfully we didn’t! That, ladies and gentlemen, was where the post dining entertainment on the terrace began we were told that we’d be charged a hefty fee for extra people who were never even part of the group booking!! An honest mistake, a mixup on comms, easily resolved you say? Not here. Instead, we were treated to the most aggressive, threatening performance by the main guy ‘Steve’ who mentioned calling the police more than once and spun a web of lies so baffling that I think we’re all a little concerned for his health. Honestly the most shocking experience ever! Sending strength to the team who work here.. and pray for Steve! Really though, watch you don’t get stung by incorrect charges on group bookings here by clarifying everything in writing NOT over the phone we lost close to £100 despite spending nearly four times that and we were treated horribly which has left a nasty taste in quite a few mouths. Such a shame!"